Land Rover Houston Central

In my opinion, the most greed that I have ever experienced by a car dealer at Land Rover Houston Central. We were leasing our 9th Land Rover when: 1. 10/20/21- Sales Manager gets approval from her GM to sell car and puts our name on it. 2. 11/13/21 - Sales Manager agrees on price, paying full MSRP as well as Full Lease Mark up in the back. She sends me the credit application to fill out as the vehicle will be arriving any day now. 11/17/21 - Approved on lease. 780+ credit score, vehicle still not in yet. 11/19/21 - I get a call that the car arrived, but Gerald Cardenas wants me to now trade in a vehicle the morning of our vehicles arrival. Not the bank, but Gerald Cardenas. Sales Rep tells me that people are paying $20K over MSRP and that I will now be paying $10K over. 11/19/21 - 11/22/21 - Reach out to both Gerald Cardenas and Vanessa Ramos multiple times, and have yet to hear back from either of them. I understand the market may be scarce right now. In my opinion it cannot be standard business practice now for Land Rover Houston Central to run your credit, once you are backed into a corner, start changing the terms. Don't count on getting your incoming car for your agreed upon price with this market.

Clean, nice and helpful, it was a good experience. I would recommend to my friends

Elton Love was amazing! Excellent communication skills and very accommodating. Very pleased with my purchase.

I have been in management of luxury vehicle dealerships for over 16 years. The level of customer service, and genuine desire to make me happy with my purchase is far and away above ANY of the other 10 dealers I spoke with in my decision making process. Thank you, AJ Woods, Bill Roof-Craig, and Janine for making the process so easy. Thank you Cory Christman and Cory Pitre, for going out of your way in helping me make this purchase financially viable and fun. Y’all have a loyal happy customer now.

Very poor service. I took my car in for service and they damaged the interior and scratched the exterior. I had to take it back multiple times for the repairs to be made.

my experience was very good , no problems , good communication throughout the process

Very efficient and professional. Excellent quality of service.

My experience was great, from the moment i called to check to see if the truck was in stock to the moment i drove off the dealer. The girl at the front desk was very nice, and helpful. The salesman who helped me, Erika was great to work with. He explained everything in detail and keeped me informed of the process. I would recommend this dealer to friends and family.

Michael Quinones is the best! Highly recommend him if you need service on your vehicle.

This is the 2nd Land Rover I've purchased from Elton Love. It's such a pleasure to work with an individual that goes above and beyond excellence and professionalism! I highly recommend Land Rover Houston Central for their wonderfully courteous, friendly, helpful and excellent staff!