Reviews
I was on my second leased Audi and the lease was coming
I was on my second leased Audi and the lease was coming in 2025. Elijah Khan called and told me if I turned in my car now that he could put me in a 2025 Audi and keep my payments the same. I hadn't really thought about it but I decided to find out. I left there with a 2025 Audi Q5, same color as my second Audi. So I'm on my third Audi from Audi West Houston and I'm very happy! Elijah was very helpful and professional and I would definitely recommend him to everyone! Everyone that I dealt with were very nice and professional!
I was on my second leased Audi and the lease was coming
I was on my second leased Audi and the lease was coming in 2025. Elijah Khan called and told me if I turned in my car now that he could put me in a 2025 Audi and keep my payments the same. I hadn't really thought about it but I decided to find out. I left there with a 2025 Audi Q5, same color as my second Audi. So I'm on my third Audi from Audi West Houston and I'm very happy! Elijah was very helpful and professional and I would definitely recommend him to everyone! Everyone that I dealt with were very nice and professional!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The salesman Saad was great.
The salesman Saad was great. He was a good listener and very helpful and understood our needs.
The salesman Saad was great.
The salesman Saad was great. He was a good listener and very helpful and understood our needs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great customer service, very knowledgeable and patient.
Great customer service, very knowledgeable and patient. I am recommending this dealership to whoever is looking into purchasing a vehicle. Thank you for a great car-buying experience.
Great customer service, very knowledgeable and patient.
Great customer service, very knowledgeable and patient. I am recommending this dealership to whoever is looking into purchasing a vehicle. Thank you for a great car-buying experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi West Houston! We look forward to your next visit! Take care!
Very welcoming and knowledgeable salesman (Christian)!
Very welcoming and knowledgeable salesman (Christian)! Good inventory on lot. A lot of great options to choose from.
Very welcoming and knowledgeable salesman (Christian)!
Very welcoming and knowledgeable salesman (Christian)! Good inventory on lot. A lot of great options to choose from.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are so pleased you enjoyed your visit to Audi West Houston! Please don't hesitate to reach out if there's anything additional we can do for you.
Incredibly welcoming team of professionals.
Incredibly welcoming team of professionals. We were greeted immediately when we walked in. Our salesperson, Mr. Perez, was helpful and supportive, answered our questions and took the time and effort to ensure we were pleased with the service and the deal. We spoke to the Sales Manager, Finance, and felt we were treated genuinely fairly, and honestly. I would highly recommend this dealership.
Incredibly welcoming team of professionals.
Incredibly welcoming team of professionals. We were greeted immediately when we walked in. Our salesperson, Mr. Perez, was helpful and supportive, answered our questions and took the time and effort to ensure we were pleased with the service and the deal. We spoke to the Sales Manager, Finance, and felt we were treated genuinely fairly, and honestly. I would highly recommend this dealership.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your experience! We’re so glad we could assist you and make your visit memorable. We look forward to welcoming you back again soon!
No pressure from sales agent to buy anything extra.
No pressure from sales agent to buy anything extra. Nice customer service. My second car I bought from them.
No pressure from sales agent to buy anything extra.
No pressure from sales agent to buy anything extra. Nice customer service. My second car I bought from them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to let us know how we did. We hope you have a great day!
Service and sales person were worth 10 stars.
Service and sales person were worth 10 stars. Very happy customer here and would recommend it to all.
Service and sales person were worth 10 stars.
Service and sales person were worth 10 stars. Very happy customer here and would recommend it to all.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to leave a review for us at Audi West Houston. We're happy we could meet your expectations! We look forward to your next visit! Take care!
Very knowledgeable and helpful, answered all of our
Very knowledgeable and helpful, answered all of our questions and stayed late to finish the deal
Very knowledgeable and helpful, answered all of our
Very knowledgeable and helpful, answered all of our questions and stayed late to finish the deal
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave such a kind review! We’re delighted to hear that our team met your expectations. We appreciate your support and can’t wait to serve you again soon.
Sales person Michael Price was knowledgeable and
Sales person Michael Price was knowledgeable and courteous well informed on all of the Audi model. His candor and relax no pressure sales attitude made us a valuable customer of the buying experience He attended to all our needs and answered all our question. He made this one of the best buying experience that we have had in a new car purchases I highly recommend Audit West and Michael to anyone in the market to purchase a new vehicle. Great job Michael continue to serve your customer with pride and professionalism.
Sales person Michael Price was knowledgeable and
Sales person Michael Price was knowledgeable and courteous well informed on all of the Audi model. His candor and relax no pressure sales attitude made us a valuable customer of the buying experience He attended to all our needs and answered all our question. He made this one of the best buying experience that we have had in a new car purchases I highly recommend Audit West and Michael to anyone in the market to purchase a new vehicle. Great job Michael continue to serve your customer with pride and professionalism.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We’re thrilled to know you had a fantastic experience with us! Your feedback means the world to us and encourages us to continue delivering excellent service. Thank you for choosing us, and we hope to see you again!
Most of the ?
Most of the ?deal? was performed through text. Once there to pick up car, the maintenance plan options were provided. All in all, a good experience. Jared and Michael were exceptional. Finance also working with me to get us a better interest rate.
Most of the ?
Most of the ?deal? was performed through text. Once there to pick up car, the maintenance plan options were provided. All in all, a good experience. Jared and Michael were exceptional. Finance also working with me to get us a better interest rate.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi James, thank you for taking the time to leave a review for us at Audi West Houston. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.