Audi West Houston

I have purchased/leased 3 vehicles from this dealer over the past 6 years. They have an awesome sales and service department and always go the extra mile to ensure that the customer is happy. 5 Stars across the board for this team!

My sales person was effective and attentive, as expected. There was the usual push to purchase service packages I don?t want or need but I expect this. Working through the financing was easy and organized. Upon completing the transaction, the sales person walked me to my car and handed me one key. I asked for the second key and it wasn?t until this moment that I was told the other key isn?t available to me. This is now going to be several hundred dollars and a trip to a dealership to have the 2nd key made or I have to live on the edge with one key and if it?s misplaced or irreparably damaged I?m in a terrible predicament. This wasn?t disclosed until the paperwork was completed and I was ready to leave in my new purchase. Makes me wonder what else wasn?t disclosed.

Brian was very helpful in providing the right price we were looking for. He was transparent and honest. He was very patient in explaining everything.

Excellent service. Clean and friendly where the staff was great to all the guests. Great location

They have no empathy. I will never do any business with this dealership ever again.

Sold me a audi q5, didnt let me take it home, when I finally was able to pick it up it it wasn't done the way it was supposed to be. Then when they finally drove it for less than 48 hours I wanted my old audi back and they pushed the sale paperwork through and made me buy my old audi from them. Absolutely do not buy from these people. They sold me a car that they said was the same package as my old car then I came to find out it wasn't at all.

This was the best car buying experience I've ever had. It didn't take long to drive out with the exact vehicle I wanted, and at a great price.

Shariq was excellent to deal with. He made this transaction run extremely smooth! I highly recommend West Houston Audi!

The conversation was Direct and quick. The dealer understood my need. I got several proposal. We concluded on one. I negotiated my car back as well.

I recently purchased a 2025 Audi Q8, and I want to sincerely thank Michael for his outstanding service throughout the entire process. From the moment I walked into the dealership, Michael was welcoming, patient, and incredibly knowledgeable about the Q8. He answered every question I had with honesty and detail, and never made me feel rushed or pressured. He genuinely cared about helping me find the right trim and color, and made sure I was 100% comfortable with my decision. What really impressed me was how responsive and transparent he was—even after the sale. Michael followed up to make sure everything went smoothly and even helped me get familiar with the features of the vehicle. It’s rare to find a salesperson who combines professionalism with genuine care like that. Thank you again, Michael, for making this experience enjoyable and stress-free. I absolutely love my Q8!