Audi West Houston

4.7
(883 reviews)
Visit Audi West Houston
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday Closed Closed

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New (888) 678-9670 (888) 678-9670
Used (888) 679-2656 (888) 679-2656
Service (888) 680-5939 (888) 680-5939

Inventory

See all 204 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since July 2022.
Audi West Houston is a Premier New and Used Audi Dealer Serving the Greater Houston Area in the heart of the Energy Corridor.

Audi West is the Winner of the prestigious Magna Society Elite Award recognizing Audi West Houston as one of the Best of the Best in customer service and sales. Only 12 Audi dealerships in the US earned this award. Our dealership is located directly in Houston only minutes away from Nottingham Park Lakeside Country Club and Westside Tennis & Fitness.
Winner of the Audi Magna Society Elite Award for 2016

Service center

Phone number (888) 680-5939

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Reviews

4.7
(883 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi West Houston from DealerRater.

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5.0

Don't normally leave reviews but was recently reading how

Don't normally leave reviews but was recently reading how you should always not only target a good dealership but also a good salesman. So I came here, and saw that Stephen Reed had a lot of great reviews. So I emailed Stephen with some generic "I'm not about to buy" questions and got great responses. About 10 days later I bought a car from him and would not only strongly recommend him but also the dealership in general.

5.0

Don't normally leave reviews but was recently reading how

Don't normally leave reviews but was recently reading how you should always not only target a good dealership but also a good salesman. So I came here, and saw that Stephen Reed had a lot of great reviews. So I emailed Stephen with some generic "I'm not about to buy" questions and got great responses. About 10 days later I bought a car from him and would not only strongly recommend him but also the dealership in general.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Audi West Houston. We look forward to your next visit! Take care!

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5.0

They were awesome, helped me with exactly what I needed

They were awesome, helped me with exactly what I needed and worked with me to get my car in a timely manner when I needed it

5.0

They were awesome, helped me with exactly what I needed

They were awesome, helped me with exactly what I needed and worked with me to get my car in a timely manner when I needed it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

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5.0

Amazing customer service.

Amazing customer service. Kendall Jackson and team at Audi West Houston were great always going above and beyond for the customer. We love our beatiful 2024 Audi Q5

5.0

Amazing customer service.

Amazing customer service. Kendall Jackson and team at Audi West Houston were great always going above and beyond for the customer. We love our beatiful 2024 Audi Q5

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi West Houston! We look forward to your next visit! Take care!

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5.0

Great people who will work with you and makes u feel like

Great people who will work with you and makes u feel like family. More then likely will recommend people to this dealership to buy there Audi’s

5.0

Great people who will work with you and makes u feel like

Great people who will work with you and makes u feel like family. More then likely will recommend people to this dealership to buy there Audi’s

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Martin, thank you for taking the time to let us know how we did. We hope you have a great day!

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1.0

Make sure you read everything twice.

Make sure you read everything twice. You may agree on X but the paperwork may say Y. They are unprofessional at best and dishonest at worst. Didn’t have a great experience and would not give any further business.

1.0

Make sure you read everything twice.

Make sure you read everything twice. You may agree on X but the paperwork may say Y. They are unprofessional at best and dishonest at worst. Didn’t have a great experience and would not give any further business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we regret to hear you are displeased with your experience. We'd like the opportunity to discuss this review further with you. Please reach out to our General Manager at (855) 627-2941 at your earliest convenience. Thank you.

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5.0

They came through with the right price and the right

They came through with the right price and the right financing. Salesman was very professional and knowledgeable.

5.0

They came through with the right price and the right

They came through with the right price and the right financing. Salesman was very professional and knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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4.0

Very attentive and helpful.

Very attentive and helpful. The staff along with Stephen Reed were able to answer all my questions.

4.0

Very attentive and helpful.

Very attentive and helpful. The staff along with Stephen Reed were able to answer all my questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Tammy, thank you for taking the time to let us know how we did. We hope you have a great day!

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5.0

We had the best experience at Audi West Houston.

We had the best experience at Audi West Houston. Kendall made the buying experience so easy for us and helped us get the exact Q7 with every detail that we wanted. The general manager, Neil, was so personable and friendly from the start and helped make our luxury car buying experience top notch!!

5.0

We had the best experience at Audi West Houston.

We had the best experience at Audi West Houston. Kendall made the buying experience so easy for us and helped us get the exact Q7 with every detail that we wanted. The general manager, Neil, was so personable and friendly from the start and helped make our luxury car buying experience top notch!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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5.0

Simple and easy buying experience with sales guy,

Simple and easy buying experience with sales guy, Frederick. He explained everything and quickly as able to get the deal closed.

5.0

Simple and easy buying experience with sales guy,

Simple and easy buying experience with sales guy, Frederick. He explained everything and quickly as able to get the deal closed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Bee, thank you for taking the time to let us know how we did. We hope you have a great day!

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5.0

Joseph was great!

Joseph was great! He made the experience efficient and fun. I would highly recommend Audi west Houston. My daughter is super excited about her new Q3!

5.0

Joseph was great!

Joseph was great! He made the experience efficient and fun. I would highly recommend Audi west Houston. My daughter is super excited about her new Q3!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Bill, thank you for taking the time to let us know how we did. We hope you have a great day!

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