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Cavender Chevrolet

(236 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:30am–4:00pm
Sunday Closed Closed
2024 consumer dealer award
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2024 consumer dealer award

Inventory

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Incentives

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About our dealership

This seller has been on Cars.com since February 2020.
"Treating you like family" continues to be the objective at Cavender Chevrolet. The Cavenders are always available for their customers and invite personal contact from them. Stuart Cavender is the Owner-Operator at the Chevy dealership and is personally available daily. The Cavenders take an active role in the community and have been featured in People Magazine for their civic contributions. "Giving back" to the community has been a trademark for the Cavenders for four generations and over eighty years.
WHERE YOU ALWAYS GET A STRAIT DEAL!

Service center

Phone number (210) 610-8219

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:30am–4:00pm
Sunday
Closed

Reviews

(236 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cavender Chevrolet from DealerRater.

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Great professional and customer service, great communication on service being performed and follow up.Quick response on vehicle diagnostics.

Great professional and customer service, great communication on service being performed and follow up.Quick response on vehicle diagnostics.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Jesus was really helpful in helping me get my truck and working with getting my payment within my budget. He even met me halfway to deliver the truck!

Jesus was really helpful in helping me get my truck and working with getting my payment within my budget. He even met me halfway to deliver the truck!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience, Guadalupe! We will pass your thanks along to Jesus. Congrats on your new truck and see you next time at Cavender Chevrolet!

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People were nice and helpful non kn mmm mmm ok oo I ii ty tu

People were nice and helpful non kn mmm mmm ok oo I ii ty tu

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Jesse Morales is a great sales person. Took time to go over everything we asked him.

Jesse Morales is a great sales person. Took time to go over everything we asked him.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for giving Jesse a shoutout! See you down the road at Cavender Chevrolet!

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Everyone I dealt with were professional, enthusiastic and knowledgeable about their products. There was no pressure placed on me at any time in the buying process.

Everyone I dealt with were professional, enthusiastic and knowledgeable about their products. There was no pressure placed on me at any time in the buying process.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Cavender Chevrolet, and for leaving us five stars! We are thrilled to hear that your experience was comfortable and pressure-free. Congratulations on your new purchase!

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Service was quick and reasonably priced for an oil change. Week be going back on next oil change

Service was quick and reasonably priced for an oil change. Week be going back on next oil change

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

This review is music to our ears! Thank you for choosing Cavender Chevrolet.

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Tried to buy a Silverado from this dealership. Initial salesman did not know basic features of the car, then became sarcastic with me I opted not to purchase the vehicle based on the wrong information he gave me. A different salesman had to walk me through the actual features a couple of days later. During all of this I had a verbal deal in principal with the sales manager. When I came back with my trade-in, title, and loan approval suddenly the sales manager would not honor his commitment as to the price of the truck. Therefore the deal did not happen. I value professionalism and integrity above all else when working with a car dealership and in my opinion, Cavender Chevrolet fell short on both.

Tried to buy a Silverado from this dealership. Initial salesman did not know basic features of the car, then became sarcastic with me I opted not to purchase the vehicle based on the wrong information he gave me. A different salesman had to walk me through the actual features a couple of days later. During all of this I had a verbal deal in principal with the sales manager. When I came back with my trade-in, title, and loan approval suddenly the sales manager would not honor his commitment as to the price of the truck. Therefore the deal did not happen. I value professionalism and integrity above all else when working with a car dealership and in my opinion, Cavender Chevrolet fell short on both.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

I am sincerely apologetic for the upsetting sales visit you describe here. It is our goal to deliver pressure-free and seamless experiences - I will speak to my team about this feedback to ensure improvement in the future, but should you be open to discussing this visit further I would be glad to take your call. Best, Patrick Harrison - General Sales Manager - [email protected]

Consumer response

So, I believe this is NOT a legitimate response. I've tried to contact Patrick a couple of times since I tried to purchase a vehicle with him. Including a private reply to his response here. He does NOT reply. I believe he/they want to make the people who read this review believe that Cavender Chevrolet is a good dealership who always tries to work with their customers. My experience is that they are not and do not. It feels very duplicitous to me...

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Jacob was great answered all questions! All personnel were very informative & explained everything about car

Jacob was great answered all questions! All personnel were very informative & explained everything about car

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear Jacob and the team made your experience informative and enjoyable! Thank you for choosing Cavender Chevrolet.

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Dealership was clean , salesperson friendly and professional overall excellent experience. Would recommend this dealership to family and friends

Dealership was clean , salesperson friendly and professional overall excellent experience. Would recommend this dealership to family and friends

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your recommendation! We're delighted you had an excellent experience with our team. We hope to welcome you or your loved ones back to Cavender Chevrolet in the future!

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My vehicle has been held hostage since January 2026. I’m still paying my loan and insurance but no vehicle. Promises when I call but nothing is done to fix the problem. Please Cavender Family help me get my vehicle back. Would like to talk to one of the Cavenders to see if they can help this senior citizen get her vehicle.

My vehicle has been held hostage since January 2026. I’m still paying my loan and insurance but no vehicle. Promises when I call but nothing is done to fix the problem. Please Cavender Family help me get my vehicle back. Would like to talk to one of the Cavenders to see if they can help this senior citizen get her vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Carmen, I'm very sorry to hear about the issues you've been having with getting your vehicle back. We never intend to leave our customers without support, and I understand how frustrating this situation must be for you. I would like to assist you personally in resolving this matter. If you could please give me a call at your earliest convenience, I would be grateful. Thank you, Shelby Gressley - Fixed Ops Director - [email protected]

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