Reviews
Great service and Great team.
Great service and Great team. They did an excellent job and extremely fast! I’m really satisfied about Joe Myers performance.
Great service and Great team.
Great service and Great team. They did an excellent job and extremely fast! I’m really satisfied about Joe Myers performance.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Today 11/30/2024 i came in to do my state inspection.
Today 11/30/2024 i came in to do my state inspection. When i gave them my car there was nothing wrong with it. I get my car back and theres a light that came on as well as my car wouldn't start. I had to buy a battery from them in order to see if the issue was my battery or my alternator. It was a huge inconvenience to me because i had to use my grocery money to buy the battery. I'm disabled so i have a fixed income. Although it was a frustrating situation the service advisor who helped me was Mr. Acosta he was kind from beginning to end. After I bought the battery and they put it in there was no light on and my car drove just fine. I still don't care for their salesmen because the xx they put me in with my current car and I still will never get another car from this dealership nor will I ever recommend them to anyone I know. The service team is the only reason I even deal with Joe Myers. Good job Mr. Acosta from taking a frustrating situation and trying to turn it into a positive outcome. He even did a courtesy of washing my car.
Today 11/30/2024 i came in to do my state inspection.
Today 11/30/2024 i came in to do my state inspection. When i gave them my car there was nothing wrong with it. I get my car back and theres a light that came on as well as my car wouldn't start. I had to buy a battery from them in order to see if the issue was my battery or my alternator. It was a huge inconvenience to me because i had to use my grocery money to buy the battery. I'm disabled so i have a fixed income. Although it was a frustrating situation the service advisor who helped me was Mr. Acosta he was kind from beginning to end. After I bought the battery and they put it in there was no light on and my car drove just fine. I still don't care for their salesmen because the xx they put me in with my current car and I still will never get another car from this dealership nor will I ever recommend them to anyone I know. The service team is the only reason I even deal with Joe Myers. Good job Mr. Acosta from taking a frustrating situation and trying to turn it into a positive outcome. He even did a courtesy of washing my car.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience in dealing with dealership and having my
Great experience in dealing with dealership and having my questions answered. Pleasure to do business
Great experience in dealing with dealership and having my
Great experience in dealing with dealership and having my questions answered. Pleasure to do business
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your experience! We’re so glad to hear that your questions were answered and that you had a great experience with our team. It was a pleasure doing business with you, and we truly appreciate your trust in us. If there's anything else we can assist you with in the future, don’t hesitate to reach out! We look forward to serving you again.
Kevin Ryan is awesome and kind thanks.
Kevin Ryan is awesome and kind thanks. His customer service is great too. Thanks again
Kevin Ryan is awesome and kind thanks.
Kevin Ryan is awesome and kind thanks. His customer service is great too. Thanks again
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're thrilled to hear that Kevin provided you with such excellent customer service. He truly strives to make every experience positive and we're so glad that came through for you. We appreciate your feedback and look forward to serving you again in the future!
They always greet me with a smile and treat me very
They always greet me with a smile and treat me very professionally. Any service that needs to be done on my car they keep at it until it’s just right. I am very happy with the dealership. In service Elaine has been exceptionally helpful.
They always greet me with a smile and treat me very
They always greet me with a smile and treat me very professionally. Any service that needs to be done on my car they keep at it until it’s just right. I am very happy with the dealership. In service Elaine has been exceptionally helpful.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience! We are so glad to hear that you consistently receive professional and friendly service from our team. Elaine will be thrilled to know that she has made such a positive impact on your visits. We truly appreciate your trust in us and look forward to continuing to take care of all your vehicle needs!
I appreciate everything Elaine with Joe Myers Ford did
I appreciate everything Elaine with Joe Myers Ford did for me. The problem was tricky, and the fact that the part had to be ordered and to be waited on she kept me totally informed.
I appreciate everything Elaine with Joe Myers Ford did
I appreciate everything Elaine with Joe Myers Ford did for me. The problem was tricky, and the fact that the part had to be ordered and to be waited on she kept me totally informed.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful 5-star review! We’re so glad to hear that Elaine was able to keep you informed throughout the process and make your experience a positive one. We appreciate your patience and trust in us, and we’re always here to help whenever you need us. If you have any further questions or need assistance, don’t hesitate to reach out!
Carl was very helpful returned calls in a timely manner.
Carl was very helpful returned calls in a timely manner. Answered all questions and help set my Ford app.
Carl was very helpful returned calls in a timely manner.
Carl was very helpful returned calls in a timely manner. Answered all questions and help set my Ford app.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your great review! We're so glad to hear that Carl was helpful and responsive in assisting you with your questions and setting up your Ford app. Providing timely and informative service is something we truly value, and we're pleased Carl could assist you in making your experience a positive one. If you need any further assistance, feel free to reach out. We look forward to serving you again soon!
I have been going to Joe Myers for over 10 years and
I have been going to Joe Myers for over 10 years and their Service is always impeccable. From intake through communication to pickup, they always go the extra step
I have been going to Joe Myers for over 10 years and
I have been going to Joe Myers for over 10 years and their Service is always impeccable. From intake through communication to pickup, they always go the extra step
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your amazing 5-star review and for being a loyal customer for over 10 years! We’re thrilled to hear that our service has consistently met your expectations. Going the extra step for our customers is always our priority, and we truly appreciate your continued trust in us. We look forward to many more years of providing you with exceptional service!
Thank You! You’ve Earned Every One of Those Stars.
They worked with us to minimize the cost based on an
They worked with us to minimize the cost based on an issue that should have been covered by Ford and was ultimately not.
They worked with us to minimize the cost based on an
They worked with us to minimize the cost based on an issue that should have been covered by Ford and was ultimately not.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your feedback and understand your frustration regarding the unexpected cost. We strive to provide transparent and fair pricing to all our customers. We'll take your feedback into consideration to improve our processes and communication. Thank you for your understanding.
Luis said my car was in good condition during the multi
Luis said my car was in good condition during the multi point check. He would see me next year.
Luis said my car was in good condition during the multi
Luis said my car was in good condition during the multi point check. He would see me next year.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We're happy to hear that Luis was able to assist you and that your car is in good condition after the multi-point check. We appreciate your confidence in our service and look forward to seeing you again next year. If you need anything in the meantime, don't hesitate to reach out!