Reviews
The service was fast.
The service was fast. The people were friendly and polite. And the communication and messages were great
The service was fast.
The service was fast. The people were friendly and polite. And the communication and messages were great
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was able to drive up without an appointment.
I was able to drive up without an appointment. A service Rep, Luise, took care of my needs. The service department did an outstanding job.
I was able to drive up without an appointment.
I was able to drive up without an appointment. A service Rep, Luise, took care of my needs. The service department did an outstanding job.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
What can I say a dealer ship.
What can I say a dealer ship. They help me they are courteous and you sold me a truck.
What can I say a dealer ship.
What can I say a dealer ship. They help me they are courteous and you sold me a truck.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The absolute best vehicle buying experience.
The absolute best vehicle buying experience. Danny in finance and Calvin in sales are great to work with and will get my repeat business.
The absolute best vehicle buying experience.
The absolute best vehicle buying experience. Danny in finance and Calvin in sales are great to work with and will get my repeat business.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
STAY AWAY.
STAY AWAY. What a greedy, corrupt, ethically bankrupt place.Went to buy a car listed for $10,000. The salesman said they don't accept USAA funding and then went to get p/w from the sales manager and returned with a sales form for $18,000! I saw all the many bad reviews but went anyway knowing all dealers are bad but didn't think they could be THAT bad. Wrong!! In my 50 years of buying many cars I've never been to a dealership this greedy bad. Someone really, really greedy runs this place. All the bad reviews are for real. STAY AWAY from this corrupt, greedy place. You'll just waste your time going here.
STAY AWAY.
STAY AWAY. What a greedy, corrupt, ethically bankrupt place.Went to buy a car listed for $10,000. The salesman said they don't accept USAA funding and then went to get p/w from the sales manager and returned with a sales form for $18,000! I saw all the many bad reviews but went anyway knowing all dealers are bad but didn't think they could be THAT bad. Wrong!! In my 50 years of buying many cars I've never been to a dealership this greedy bad. Someone really, really greedy runs this place. All the bad reviews are for real. STAY AWAY from this corrupt, greedy place. You'll just waste your time going here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We hear your concerns and appreciate you sharing your perspective. Our intention is always to provide transparent information and a positive buying experience for every customer. Feedback like yours helps us reflect on our processes and strive to do better. Please reach out to our Customer Relations Manager, Samantha Leon, at 713-482-5233 or Sleon@joemyersford.com so we can continue the conversation and address your concerns.
The dealership was clean and busy, but I was greeted and
The dealership was clean and busy, but I was greeted and the receptionist connected me with sales on a timely manner.
The dealership was clean and busy, but I was greeted and
The dealership was clean and busy, but I was greeted and the receptionist connected me with sales on a timely manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I bring my car to Joe Myers Ford on 290.
I bring my car to Joe Myers Ford on 290. I told them my speed limit. It's locked on 70. So you need to program the computer and they charge me $350. They said we fix it already, but they do not and then I bring my car to PLC electric shop. He just program my computer and then he fix it.
I bring my car to Joe Myers Ford on 290.
I bring my car to Joe Myers Ford on 290. I told them my speed limit. It's locked on 70. So you need to program the computer and they charge me $350. They said we fix it already, but they do not and then I bring my car to PLC electric shop. He just program my computer and then he fix it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
This was a very enjoyable vehicle purchase.
This was a very enjoyable vehicle purchase. I believe the quickest car purchase ever made in my time.
This was a very enjoyable vehicle purchase.
This was a very enjoyable vehicle purchase. I believe the quickest car purchase ever made in my time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Joe Courtney gave us excellent service for our motorhome
Joe Courtney gave us excellent service for our motorhome on a F 450 engine. Oil change filters injector
Joe Courtney gave us excellent service for our motorhome
Joe Courtney gave us excellent service for our motorhome on a F 450 engine. Oil change filters injector
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have purchased three vehicles from Joe Myers since
I have purchased three vehicles from Joe Myers since 2019. The sales experience has consistently been good; however, over the past couple of years, the level of service quality has declined. One of the issues with the quality of service is when the service is done, I received the payment link and that’s it. I didn't get a call to let me know that I can pick up the car and to schedule a pickup since I left with the car service option. I had to call to verify if the vehicle was done. I believe good customer service means being aware of the customer’s situation. If a ride was arranged through the dealership, there should be a follow-up to confirm whether a return ride is still needed.
I have purchased three vehicles from Joe Myers since
I have purchased three vehicles from Joe Myers since 2019. The sales experience has consistently been good; however, over the past couple of years, the level of service quality has declined. One of the issues with the quality of service is when the service is done, I received the payment link and that’s it. I didn't get a call to let me know that I can pick up the car and to schedule a pickup since I left with the car service option. I had to call to verify if the vehicle was done. I believe good customer service means being aware of the customer’s situation. If a ride was arranged through the dealership, there should be a follow-up to confirm whether a return ride is still needed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
We appreciate your input and value your loyalty as a customer who has purchased multiple vehicles with us. Your positive comments about the sales experience mean a great deal to us, and we understand your concerns about the service department communication process. Your feedback helps us identify areas where we can better support our customers throughout the entire service process. We want every aspect of your experience to match the quality you have come to expect from our sales team. Please reach out to our Service Director, Mark Peachey, at Mpeachey@joemyersford.com so we can discuss your experience further and work toward ensuring better communication for your future service needs.