Reviews
Write a reviewThe buying experience at Atlantic ram was excellent. I’ve...
The buying experience at Atlantic ram was excellent. I’ve had good experience with both sales and service and this is my fourth vehicle I’ve purchased from them. I will definitely be looking at them when I’m ready to purchase another vehicle.
Hi Cassidy, Thank you for your positive review. We are thrilled you had a professional, excellent and helpful experience with our Sales Department. We are looking forward to your next visit with us for any of your future automotive needs. Thank you for choosing Atlantic Dodge Chrysler Jeep RAM.
Placed a custom order for a Jeep Wrangler Rubicon with...
Placed a custom order for a Jeep Wrangler Rubicon with the Xtreme Package and had an amazing experience with Jaelin and the crew at Atlantic Dodge. Very efficient and one of the best dealership experiences I’ve ever had! Jaelin constantly kept me updated on the build process and delivery was smooth and easy. Go see them! You won’t regret it.
David, thank you for the positive review and rating! We are delighted to know that you had a good experience with our Sales Team at Atlantic Dodge Chrysler Jeep RAM, and we hope that you will continue to choose us as your dealership! Enjoy your Jeep Wrangler Rubicon!
Two outstanding employees …Travis & Lauri Rumph...our...
Two outstanding employees …Travis & Lauri Rumph...our loyalty to you since 2009 because of them
Thank you for always choosing Atlantic Dodge Chrysler Jeep RAM! We are so happy to know that you have been loyal to us since 2009 and that you love working with our team. We will always be here to assist you when needed!
I have never in my life experienced what happened at...
I have never in my life experienced what happened at Atlantic dodge Salesman was awful to me I called ahead on Saturday before I drove there and nobody waited on me for twenty minutes so I left Worst ever He’s the guy that doesn’t speak English well
Thank you for your observations, and I apologize that you were not immediately waited on. We instruct our Sales Consultants to allow our customers to peacefully shop without being bothered if help is not wanted or needed. We do expect them to assist customers, however, as soon as help is requested. I am sorry we did not assist you quickly enough in this case. Our Sales Consultant is bi-lingual, he speaks both Spanish and English....that being said, English is his second language and he tries very hard to speak it effectively. We value the opportunity to offer our Latino customers the opportunity to speak to a Sales Consultant in their preferred language. Please contact me at your convenience so that I can learn more about this interaction and apologize to you personally. Anthony General Manager (904) 797-4383
This experience I had today was completely unprofessional...
This experience I had today was completely unprofessional from beginning to end. I had to contact Service Manager based on what service writer tried to explain to me, which basically said the 2020 Chrysler 300 touring with 8000 miles comes stock with a severe vibration in the drive line from the factory, my engine knock, and steering popping also come stock from the factory. This is the first new vehicle I purchased, and chose A Chrysler product, and had no hesitation in paying there asking price, and to be told these issues are normal. Chrysler Corporate has now been notified, if these issues are not corrected I am trading this car in for something dependable from General Motors, and other actions that may be available to me
Hello and thank you for your observations. I was personally involved in the diagnosis and examination of your vehicle. My technician spent approximately 3 hours attempting to replicate and isolate the vibration you described to us. We switched wheels and tires off of a like vehicle, test drove it with an identical vehicle and compared both vehicle specifications- on the road and on the lift. No differences were discovered either in function, visual appearance or driving dynamics. Your steering system is operating as designed and no engine "knock" was discovered or replicated. You are the second owner of this vehicle and it was sold to you by a different used car dealership, and not this store. We are confident that this vehicle is operating as designed and has no serviceable flaws. If you are unhappy with the driving dynamics of the vehicle or its overall performance, I suggest you contact the used vehicle dealership you purchased the vehicle from. Feel free to contact me at any time to discuss, and thank you again for sharing your observations. Anthony General Manager (904) 797-4383
Oh my god!!! I wish your team had dr offices, insurance...
Oh my god!!! I wish your team had dr offices, insurance sales and even home real estate sales ….. I was treated just wonderfully great team and financier oh man!! He puts your mind at ease and makes the final sale even more exciting .. David, thank you I will tell everyone I come across about this wonderful experience I had
Thank you for sharing your wonderful review for our team at Atlantic Dodge Chrysler Jeep RAM! We appreciate your business. Congratulations on your vehicle!
SERVICE DEPARTMENT
This is for the service department. So I recently brought my jeep in for routine service, and to address a couple other issues I was having, and I left there beyond impressed with the Chrysler Dodge Jeep St Augustine service department!! The staff was so friendly, helpful and efficient!! I have been to several different dealerships in the past and this is by far the best service I have ever received in my 35 year driving history!! They managed to do an oil change, tire rotation, replacement of a sun visor and a new auxiliary battery for my stop start feature, in less than 1.5 hours.. I just can’t say it enough, how blown away I am with the excellence of this service department!!! I will never again drive anything but a jeep and I will continue to drive a longer distance just to get to them!! By the way, I was equally impressed with the car salesman and entire sales team when I bought my jeep last year!!
Atlantic Dodge Chrysler Jeep RAM appreciates the 5-stars and feedback. The team is glad you experience was helpful and efficient! We look forward to future visits. Safe travels on the road ahead!
Great sales and service center. Selling Jeep’s reasonable...
Great sales and service center. Selling Jeep’s reasonable price and service prices are reasonable. Staff is friendly and courteous.
Hi Stephen, We are thrilled that you found our Sales and Service Departments to be great. Thank you for choosing Atlantic Dodge Chrysler Jeep RAM and we hope to continue to assist with all of your future automotive needs.
Keep up the good work
I’ve bought a total of four Jeep’s over the last 30 years...
I’ve bought a total of four Jeep’s over the last 30 years from Atlantic Dodge. Always the best salesmen and a great financial officer.
Hi there, It is wonderful that you have found our team to be the best. We appreciate your return business and we hope that you enjoy your Jeep. Thank you for choosing Atlantic Dodge Chrysler Jeep RAM and please know that you are always welcome here.
Wonderful customer service. The staff really seems to...
Wonderful customer service. The staff really seems to care about you and the service to your vehicle. Best customer service of any dealership that I have been to.
Hi Bobby, Thank you for telling us about your wonderful experience. It is fantastic to know that our Service Department provided you the best customer service. Thank you for choosing Atlantic Dodge Chrysler Jeep RAM and we hope to continue to assist with all of your future automotive needs.