Reviews
Came in routine oil/ filter change and fuel filter change as well as tire rotations and fluid top off. Service great. No long wait time. Service Rep. Lindsay was really nice and professional. All my questions and concerns were addressed and answered with great satisfaction. The technician provided video explaining the inspection process and overall condition of my vehicle which I thought was very impressive. My visits to Jack Hanania GMC/Buick have always been pleasant and I highly recommend them for service.
Came in routine oil/ filter change and fuel filter change as well as tire rotations and fluid top off. Service great. No long wait time. Service Rep. Lindsay was really nice and professional. All my questions and concerns were addressed and answered with great satisfaction. The technician provided video explaining the inspection process and overall condition of my vehicle which I thought was very impressive. My visits to Jack Hanania GMC/Buick have always been pleasant and I highly recommend them for service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with us! We’re happy to hear that Lindsay and the team ensured a smooth and informative service visit. We appreciate your recommendation and look forward to serving you again at Jack Hanania Buick GMC!
I always count on getting good service. That’s why I’ve come back here for probably close to 20 years.
I always count on getting good service. That’s why I’ve come back here for probably close to 20 years.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Mary, thank you for being a loyal customer of Jack Hanania Buick GMC for two decades! We appreciate your trust in our service. See you next time! Safe travels!
Always fast and professional staff Clean Stupid you required a minimum. Number of words . Word
Always fast and professional staff Clean Stupid you required a minimum. Number of words . Word
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Nanny, it was our pleasure to assist you. Thank you from all of us here at Jack Hanania Buick GMC!
Elaine was our customer sales representative. Very professional, listened to one interests and goals in purchasing a vehicle, and very knowledgeable of the products GMC had available.
Elaine was our customer sales representative. Very professional, listened to one interests and goals in purchasing a vehicle, and very knowledgeable of the products GMC had available.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that Elaine provided such a professional and knowledgeable experience at Jack Hanania Buick GMC. We appreciate your business and we hope to see you again in the future! Safe travels!
I recently purchased a 2026 GMC Denali Ultimate. During the test drive, I noticed that the tires appeared to be out of balance, causing a noticeable vibration. I brought this to the attention of the salesperson, who was aware of the issue, as well as one of the managers. I was assured that the vehicle would be returned to the service department and inspected to address the concern. However, I do not believe this inspection was ever completed. After the paperwork was signed and I began driving the vehicle home, I received low tire pressure warnings for both rear tires. Upon checking them, I discovered that both rear tires were approximately 20 PSI below the recommended pressure. This raises serious concerns for me about whether the vehicle was actually inspected as I requested and as I was told it would be. I was also informed that a Pre-Delivery Inspection (PDI) had been completed. Given the condition of the tires and the fact that both rear tires were significantly underinflated, I also have concerns about whether the PDI was properly performed. I purchased this vehicle with the expectation that it had been thoroughly inspected and was ready for delivery. Unfortunately, my experience immediately after leaving the dealership has caused me to question whether the necessary inspections and service were actually completed.
I recently purchased a 2026 GMC Denali Ultimate. During the test drive, I noticed that the tires appeared to be out of balance, causing a noticeable vibration. I brought this to the attention of the salesperson, who was aware of the issue, as well as one of the managers. I was assured that the vehicle would be returned to the service department and inspected to address the concern. However, I do not believe this inspection was ever completed. After the paperwork was signed and I began driving the vehicle home, I received low tire pressure warnings for both rear tires. Upon checking them, I discovered that both rear tires were approximately 20 PSI below the recommended pressure. This raises serious concerns for me about whether the vehicle was actually inspected as I requested and as I was told it would be. I was also informed that a Pre-Delivery Inspection (PDI) had been completed. Given the condition of the tires and the fact that both rear tires were significantly underinflated, I also have concerns about whether the PDI was properly performed. I purchased this vehicle with the expectation that it had been thoroughly inspected and was ready for delivery. Unfortunately, my experience immediately after leaving the dealership has caused me to question whether the necessary inspections and service were actually completed.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Raymond, we are very concerned to read this feedback. Please contact our General Manager directly at (904) 777-1800 so we can discuss this further. Thank you. -The Jack Hanania Buick GMC Team
Did what they said they would do on time Kept me informed about what was going on
Did what they said they would do on time Kept me informed about what was going on
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hearing that your GMC 1500 service was completed on time and that you were kept informed means a lot to our service department. We’re glad we could keep you updated every step of the way.
Lindsey is a very competent service writer, who can. be trusted to give straight advice, even if you may not want to hear it.
Lindsey is a very competent service writer, who can. be trusted to give straight advice, even if you may not want to hear it.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad Lindsay could provide you with honest guidance during the service on your GMC Terrain. Knowing you trust her straightforward advice means a great deal to our service team.
Anthony and Julian were great during the entire process smoothing out any issues that we encountered
Anthony and Julian were great during the entire process smoothing out any issues that we encountered
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Knowing Anthony smoothed out any issues for you means a lot to us. Thanks for the five-star rating.
Lindsay greeted me when I walked in the door and continued to give me details concerning the service of my vehicle. She was very informative and detailed.
Lindsay greeted me when I walked in the door and continued to give me details concerning the service of my vehicle. She was very informative and detailed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are proud to have team members like Lindsay and we are so glad to hear that she made your experience here a positive one. Thank you for choosing Jack Hanania Buick GMC and for sharing your feedback!
Great service Excellent communication Trey service manager worked closely with us getting our vehicle serviced Trey was well informed and new the details pertaining to our vehicle repair
Great service Excellent communication Trey service manager worked closely with us getting our vehicle serviced Trey was well informed and new the details pertaining to our vehicle repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
David, thank you for sharing your positive review of Trey and the team! We hope to see you again at Jack Hanania Buick GMC! Safe travels!