Reviews
My battery replaced.
Very happy with my experience. The service man even let me drive his MKS to my home to pick up my spare set of keys. Nice car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are pleased to hear you had a great experience with us while having your vehicle here in service with us! We always strive to keep our customers happy! We look forward to serving you in the future!
Worked with our credit.
Amazing place and people. We have horrible credit and they took our trade in and helped us get a car we liked. Very pleased with the service I got. Would recommend to anyone and everyone. Ecspecially people trying to build there credit. Thank u again Buddy
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so happy to hear that our team was able to help you get into the vehicle you wanted! We work very hard to make sure everyone who enters our dealership leaves happy! Thank you for allowing us to earn your business!
30,000 miles service
I was as always very satisfied that I received from this dealership. My service advisor Jeff Sparks has always given me sound advice and guidance and I follow that advice as I know he is not going to misguide me. Thank you Jeff for all the help
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jeff is great at what he does! He always keeps his customers well informed and is great at giving advice. We are very pleased to know that you trust his word! Thank you for your business and we look forward to seeing you at your next visit!
Trustworthy
I purchased a used truck and Jeremy the salesman promised me he would get me an extra key/fob, code to door and complete detailing on truck. He had all 3 done and on the day promised.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Glad you had a good experience with us here at Bozard, Jeremy is great at what he does and always makes sure his customers get nothing but the best! We appreciate your business with us and look forward to serving you in the future.
Nice experience
I was pleased with my recent purchase from Bozard. Buddy was helpful before and after the sale, it means a lot when salesmen are willing to help after the sale...
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so glad you had a good experience with us while here at Bozard! Buddy is great at what he does and always makes sure his customers are happy! We thank you for business and looking forward to serving in the future.
Marcia Nelson - Service Department
Marcia makes her customers feel very special. She always has a smile & keeps you updated on your vehicle. She's an asset to Bozard Ford
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Marcia is amazing at what she does and is so wonderful with all of our customers! She truly is an asset to our company! We thank you for your business and look forward to serving you in the future!
Top Customer service quality.
From the minute I walked until I stepped into this new Ford Mustang, the entire process was Smooth.... Not a single hitch or issue. Worked with Pat Roberts (Sales) and Rick Garcia (Finance) hands down they are very professional, courteous, straight forward. No BS whatsoever, no haggling, no pressure, no hidden items. Everything was explained in simple terms, none of this cryptic dealer talk. Overall the entire experience was Excellent. I got a good trade in value for my car, no attempt was made to low ball me which would have been a deal breaker. Compared to other Ford dealerships I would happily rate Bozard Ford at the Top. Thanks Pat and Rick. Salah
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
So glad you were completely happy with your visit here with us and were completely taken care of while here! We always strive to do our very best here at Bozard. Pat and Rick are great at what they do and always make sure customers are taken care of! We thank you for your business!
Excellent service
Every time I take my Escape to Bozard for service I am Completely satisfied. The service group, lead by Jeff, take care of my every need. They are courteous and complete the work in a professional manner. I enjoy doing business with Bozard from the time I purchased my vehicle to today.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our service department is wonderful at what they do and all the advisors always make sure our customers are completely taken care of. We are so happy you always have a great experience here with us! We look forward to serving you in the future!
Mike Murdoch: Salesman of the Year
Mike Murdoch of Bozard Ford Lincoln is unquestionably the finest car salesman I have had the privilege of dealing with. My search for the car of my dreams (Mustang GT Premium) led me 300 miles away to St. Augustine. The problem was the distance and work schedule conflicts that prevented my wife and myself to make the journey. But distance and time don't faze Mr. Murdoch. Not only did he record an up-close and detailed video of the car and arrange additional detailing, he said he would bring the car to us. Let me repeat: Mike Murdoch drove my dream car 300 miles to my front door, with paperwork in hand, and then drove my trade-in back to St. Augustine. Who does that? I will tell you: Mike Murdoch. You see, that's the secret to Mike's success: He bends over backward to please customers. If you do that, everything else falls into place. Bozard would be well-advised to take good care of Mr. Murdoch. I just wish there were more like him because he's one in a million.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so pleased to hear you had such a great experience with us! Mike is excellent at what he does and it makes us so happy to hear he went above and beyond for his customers!! We strive to always to our best and keep our customers satisfied here at Bozard! We thank you for your visit!
Fast and Professional
I came in to buy a new Ford F150 at 10:30am. Salesman Eric Barber met me at my car. He immediately wrote down what I was looking for and had me test drive 2 trucks. I left at 1:30pm with my new F-150. Eric took the time to listen to my wants and needs and made it happen. I would recommend Bozard Ford to friends and family. You are the BEST ERIC!!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
So happy to hear you had a great experience with us here at Bozard and Eric was such great help to you! We always want to make sure our customers feel they are well taken care of! Thank you for your business!