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Bergeron Chrysler Dodge Jeep RAM

(834 reviews)
Visit Bergeron Chrysler Dodge Jeep RAM
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–8:30pm 8:00am–12:00pm
Sunday Closed Closed
2022 state dealer award View 2 awards
2022 state dealer award
2022 consumer dealer award

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New (504) 577-2828 (504) 577-2828
Used (504) 383-6758 (504) 383-6758
Service (504) 708-4019 (504) 708-4019

Inventory

See all 213 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since September 2019.
The committed sales staff at Bergeron Chrysler Dodge Jeep Ram is waiting to guide you in your search for a new car! We maintain a large inventory of new and pre-owned Chrysler Dodge Jeep and Ram vehicles that you can get a great deal on with the help of our friendly financial staff.For years the financial staff at Bergeron Auto has offered expert advice for those seeking an affordable car loan or lease.Our service doesn't just stop there.Metairie customers can come in and take advantage of our knowledgeable car repair technicians and a fully-stocked inventory of Chrysler Dodge Ram and Jeep auto parts.We look forward to serving you!
Proudly Serving Greater New Orleans for over 50 years.

Service center

Phone number (504) 708-4019

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–12:00pm
Sunday
Closed

Meet our employees

View all 23 employees View less employees

Reviews

(834 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bergeron Chrysler Dodge Jeep RAM from DealerRater.

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Stay far away from this one .

Stay far away from this one . It’s just not a clear understanding of what is really important.

Stay far away from this one .

Stay far away from this one . It’s just not a clear understanding of what is really important.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Stephan is extremely personable and did everything to get

Stephan is extremely personable and did everything to get us the vehicle we wanted. Thanks for getting us in another jeep! This is our third jeep, second from Bergeron. The service has been great! Also a huge shout out to Danielle in the maintenance crew, she always takes care of us. We look forward to seeing her friends face in the future!

Stephan is extremely personable and did everything to get

Stephan is extremely personable and did everything to get us the vehicle we wanted. Thanks for getting us in another jeep! This is our third jeep, second from Bergeron. The service has been great! Also a huge shout out to Danielle in the maintenance crew, she always takes care of us. We look forward to seeing her friends face in the future!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great experience.

Great experience. Got a great deal on a great used car. I will be doing business here again. Thank you!

Great experience.

Great experience. Got a great deal on a great used car. I will be doing business here again. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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THE FACTORY COMPANY MAIL ME A RECALL ON MY JEEP CHEROKEE

THE FACTORY COMPANY MAIL ME A RECALL ON MY JEEP CHEROKEE LADTUIDE I HAD 2 AND ONE OF THEM WAS MY LIFTGATE I REACH OUT TO THIS DEALERSHIP AND I SPOKEN TO MS. Liz SHE INFORMED ME AT THAT TIME THAT THE PARTS WASN'T IN . AND A FEW MONTHS LATER I RECEIVED A CALL FROM MS. LIZ AND SHE INFORMED ME THAT THE PART'S. WERE IN FOR MY JEEP SO I SCHEDULED AN APPOINTMENT ON 8/20/2024 BUT I TOOK MY JEEP THERE ON 8/19/2024 EARLIER SO THEY WOULDN'T HAVE TO RUSH MY VICHICLE 2 WEEKS HAD DONE PASS I WAS ONLY ABLE TO OPEN MY LIFTGATE ONE TIME AFTER BRINGING IT TO THIS DEALERSHIP SO I TOOK MY JEEP BACK THERE AND EXPLAINED THAT MY LIFTGATE WASN'T WORKING PRIOR TO ME BRINGING MY JEEP THERE I DIDN'T HAVE ANY PROBLEMS WITH MY LIFTGATE SO WHEN I RETURNED TO THIS DEALERSHIP I WANTED TO SPEAK TO A MANAGER AND I DID SPEAK WITH THE MANAGER OVER SERVICE AND EXPLAINED TO HIM WHAT HAPPENED HE TELLS ME THAT IT MIGHT BE SOMETHING ELSE WRONG WITH MY LIFTGATE THAT THEY GONNA HAVE TO GIVE ME AN ESTIMATE I SAID NO YOU NOT I RECEIVED A CARD IN THE MAIL ABOUT THE LIFTGATE WAS ON A RECALLED LIST AN I TOLD HIM THEY BETTER FIX MY LIFTGATE ARE THEY WILL BE HEARING FROM MY ATTORNEY THEY FIX IT BUT I WILL NOT BE RETURNING TO THIS DEALERSHIP EVER I KNOW IF I WAS WHITE THEY WOULDN'T WENT THROUGH WHAT I EXPERIENCE I DO NOT RECOMMENDED BRINGING YOUR VICHICLE TO THIS DEALERSHIP ESPECIALLY IF YOUR BLACK AND BOUGHT YOUR VICHICLE USED ARE HAVE ANY RECALLS ON IT.

THE FACTORY COMPANY MAIL ME A RECALL ON MY JEEP CHEROKEE

THE FACTORY COMPANY MAIL ME A RECALL ON MY JEEP CHEROKEE LADTUIDE I HAD 2 AND ONE OF THEM WAS MY LIFTGATE I REACH OUT TO THIS DEALERSHIP AND I SPOKEN TO MS. Liz SHE INFORMED ME AT THAT TIME THAT THE PARTS WASN'T IN . AND A FEW MONTHS LATER I RECEIVED A CALL FROM MS. LIZ AND SHE INFORMED ME THAT THE PART'S. WERE IN FOR MY JEEP SO I SCHEDULED AN APPOINTMENT ON 8/20/2024 BUT I TOOK MY JEEP THERE ON 8/19/2024 EARLIER SO THEY WOULDN'T HAVE TO RUSH MY VICHICLE 2 WEEKS HAD DONE PASS I WAS ONLY ABLE TO OPEN MY LIFTGATE ONE TIME AFTER BRINGING IT TO THIS DEALERSHIP SO I TOOK MY JEEP BACK THERE AND EXPLAINED THAT MY LIFTGATE WASN'T WORKING PRIOR TO ME BRINGING MY JEEP THERE I DIDN'T HAVE ANY PROBLEMS WITH MY LIFTGATE SO WHEN I RETURNED TO THIS DEALERSHIP I WANTED TO SPEAK TO A MANAGER AND I DID SPEAK WITH THE MANAGER OVER SERVICE AND EXPLAINED TO HIM WHAT HAPPENED HE TELLS ME THAT IT MIGHT BE SOMETHING ELSE WRONG WITH MY LIFTGATE THAT THEY GONNA HAVE TO GIVE ME AN ESTIMATE I SAID NO YOU NOT I RECEIVED A CARD IN THE MAIL ABOUT THE LIFTGATE WAS ON A RECALLED LIST AN I TOLD HIM THEY BETTER FIX MY LIFTGATE ARE THEY WILL BE HEARING FROM MY ATTORNEY THEY FIX IT BUT I WILL NOT BE RETURNING TO THIS DEALERSHIP EVER I KNOW IF I WAS WHITE THEY WOULDN'T WENT THROUGH WHAT I EXPERIENCE I DO NOT RECOMMENDED BRINGING YOUR VICHICLE TO THIS DEALERSHIP ESPECIALLY IF YOUR BLACK AND BOUGHT YOUR VICHICLE USED ARE HAVE ANY RECALLS ON IT.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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One of the best car-buying experiences of my life.

One of the best car-buying experiences of my life. Straight forward, open, and easy to deal with, with no surprises or regrets. I wish all business transactions were made in such a manner.

One of the best car-buying experiences of my life.

One of the best car-buying experiences of my life. Straight forward, open, and easy to deal with, with no surprises or regrets. I wish all business transactions were made in such a manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Hasaan was great to work with!

Hasaan was great to work with! He was patient and knowledgeable when I was debating which model of Jeep and provided transparency when discussing pricing. He went above and beyond while assisting me with my car search!

Hasaan was great to work with!

Hasaan was great to work with! He was patient and knowledgeable when I was debating which model of Jeep and provided transparency when discussing pricing. He went above and beyond while assisting me with my car search!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Contact Bill, Billy or Joy at Bergeron, before purchasing

Contact Bill, Billy or Joy at Bergeron, before purchasing your next vehicle, they’re great!!!

Contact Bill, Billy or Joy at Bergeron, before purchasing

Contact Bill, Billy or Joy at Bergeron, before purchasing your next vehicle, they’re great!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Over all service is great, Mr Poche went above and beyond

Over all service is great, Mr Poche went above and beyond what's expected. Many thanks!!

Over all service is great, Mr Poche went above and beyond

Over all service is great, Mr Poche went above and beyond what's expected. Many thanks!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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All good!

All good! Just don't really know how to use the vehicle yet!!! Have to find some time to spend figuring it all out

All good!

All good! Just don't really know how to use the vehicle yet!!! Have to find some time to spend figuring it all out

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Online proces was fairly easy.

Online proces was fairly easy. Simple transaction. Vehicle was fairly priced compared to the current market

Online proces was fairly easy.

Online proces was fairly easy. Simple transaction. Vehicle was fairly priced compared to the current market

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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