Reviews
Stay far away from this one .
Stay far away from this one . It’s just not a clear understanding of what is really important.
Stay far away from this one .
Stay far away from this one . It’s just not a clear understanding of what is really important.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Stephan is extremely personable and did everything to get
Stephan is extremely personable and did everything to get us the vehicle we wanted. Thanks for getting us in another jeep! This is our third jeep, second from Bergeron. The service has been great! Also a huge shout out to Danielle in the maintenance crew, she always takes care of us. We look forward to seeing her friends face in the future!
Stephan is extremely personable and did everything to get
Stephan is extremely personable and did everything to get us the vehicle we wanted. Thanks for getting us in another jeep! This is our third jeep, second from Bergeron. The service has been great! Also a huge shout out to Danielle in the maintenance crew, she always takes care of us. We look forward to seeing her friends face in the future!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience.
Great experience. Got a great deal on a great used car. I will be doing business here again. Thank you!
Great experience.
Great experience. Got a great deal on a great used car. I will be doing business here again. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
THE FACTORY COMPANY MAIL ME A RECALL ON MY JEEP CHEROKEE
THE FACTORY COMPANY MAIL ME A RECALL ON MY JEEP CHEROKEE LADTUIDE I HAD 2 AND ONE OF THEM WAS MY LIFTGATE I REACH OUT TO THIS DEALERSHIP AND I SPOKEN TO MS. Liz SHE INFORMED ME AT THAT TIME THAT THE PARTS WASN'T IN . AND A FEW MONTHS LATER I RECEIVED A CALL FROM MS. LIZ AND SHE INFORMED ME THAT THE PART'S. WERE IN FOR MY JEEP SO I SCHEDULED AN APPOINTMENT ON 8/20/2024 BUT I TOOK MY JEEP THERE ON 8/19/2024 EARLIER SO THEY WOULDN'T HAVE TO RUSH MY VICHICLE 2 WEEKS HAD DONE PASS I WAS ONLY ABLE TO OPEN MY LIFTGATE ONE TIME AFTER BRINGING IT TO THIS DEALERSHIP SO I TOOK MY JEEP BACK THERE AND EXPLAINED THAT MY LIFTGATE WASN'T WORKING PRIOR TO ME BRINGING MY JEEP THERE I DIDN'T HAVE ANY PROBLEMS WITH MY LIFTGATE SO WHEN I RETURNED TO THIS DEALERSHIP I WANTED TO SPEAK TO A MANAGER AND I DID SPEAK WITH THE MANAGER OVER SERVICE AND EXPLAINED TO HIM WHAT HAPPENED HE TELLS ME THAT IT MIGHT BE SOMETHING ELSE WRONG WITH MY LIFTGATE THAT THEY GONNA HAVE TO GIVE ME AN ESTIMATE I SAID NO YOU NOT I RECEIVED A CARD IN THE MAIL ABOUT THE LIFTGATE WAS ON A RECALLED LIST AN I TOLD HIM THEY BETTER FIX MY LIFTGATE ARE THEY WILL BE HEARING FROM MY ATTORNEY THEY FIX IT BUT I WILL NOT BE RETURNING TO THIS DEALERSHIP EVER I KNOW IF I WAS WHITE THEY WOULDN'T WENT THROUGH WHAT I EXPERIENCE I DO NOT RECOMMENDED BRINGING YOUR VICHICLE TO THIS DEALERSHIP ESPECIALLY IF YOUR BLACK AND BOUGHT YOUR VICHICLE USED ARE HAVE ANY RECALLS ON IT.
THE FACTORY COMPANY MAIL ME A RECALL ON MY JEEP CHEROKEE
THE FACTORY COMPANY MAIL ME A RECALL ON MY JEEP CHEROKEE LADTUIDE I HAD 2 AND ONE OF THEM WAS MY LIFTGATE I REACH OUT TO THIS DEALERSHIP AND I SPOKEN TO MS. Liz SHE INFORMED ME AT THAT TIME THAT THE PARTS WASN'T IN . AND A FEW MONTHS LATER I RECEIVED A CALL FROM MS. LIZ AND SHE INFORMED ME THAT THE PART'S. WERE IN FOR MY JEEP SO I SCHEDULED AN APPOINTMENT ON 8/20/2024 BUT I TOOK MY JEEP THERE ON 8/19/2024 EARLIER SO THEY WOULDN'T HAVE TO RUSH MY VICHICLE 2 WEEKS HAD DONE PASS I WAS ONLY ABLE TO OPEN MY LIFTGATE ONE TIME AFTER BRINGING IT TO THIS DEALERSHIP SO I TOOK MY JEEP BACK THERE AND EXPLAINED THAT MY LIFTGATE WASN'T WORKING PRIOR TO ME BRINGING MY JEEP THERE I DIDN'T HAVE ANY PROBLEMS WITH MY LIFTGATE SO WHEN I RETURNED TO THIS DEALERSHIP I WANTED TO SPEAK TO A MANAGER AND I DID SPEAK WITH THE MANAGER OVER SERVICE AND EXPLAINED TO HIM WHAT HAPPENED HE TELLS ME THAT IT MIGHT BE SOMETHING ELSE WRONG WITH MY LIFTGATE THAT THEY GONNA HAVE TO GIVE ME AN ESTIMATE I SAID NO YOU NOT I RECEIVED A CARD IN THE MAIL ABOUT THE LIFTGATE WAS ON A RECALLED LIST AN I TOLD HIM THEY BETTER FIX MY LIFTGATE ARE THEY WILL BE HEARING FROM MY ATTORNEY THEY FIX IT BUT I WILL NOT BE RETURNING TO THIS DEALERSHIP EVER I KNOW IF I WAS WHITE THEY WOULDN'T WENT THROUGH WHAT I EXPERIENCE I DO NOT RECOMMENDED BRINGING YOUR VICHICLE TO THIS DEALERSHIP ESPECIALLY IF YOUR BLACK AND BOUGHT YOUR VICHICLE USED ARE HAVE ANY RECALLS ON IT.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
One of the best car-buying experiences of my life.
One of the best car-buying experiences of my life. Straight forward, open, and easy to deal with, with no surprises or regrets. I wish all business transactions were made in such a manner.
One of the best car-buying experiences of my life.
One of the best car-buying experiences of my life. Straight forward, open, and easy to deal with, with no surprises or regrets. I wish all business transactions were made in such a manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hasaan was great to work with!
Hasaan was great to work with! He was patient and knowledgeable when I was debating which model of Jeep and provided transparency when discussing pricing. He went above and beyond while assisting me with my car search!
Hasaan was great to work with!
Hasaan was great to work with! He was patient and knowledgeable when I was debating which model of Jeep and provided transparency when discussing pricing. He went above and beyond while assisting me with my car search!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Contact Bill, Billy or Joy at Bergeron, before purchasing
Contact Bill, Billy or Joy at Bergeron, before purchasing your next vehicle, they’re great!!!
Contact Bill, Billy or Joy at Bergeron, before purchasing
Contact Bill, Billy or Joy at Bergeron, before purchasing your next vehicle, they’re great!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Over all service is great, Mr Poche went above and beyond
Over all service is great, Mr Poche went above and beyond what's expected. Many thanks!!
Over all service is great, Mr Poche went above and beyond
Over all service is great, Mr Poche went above and beyond what's expected. Many thanks!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
All good!
All good! Just don't really know how to use the vehicle yet!!! Have to find some time to spend figuring it all out
All good!
All good! Just don't really know how to use the vehicle yet!!! Have to find some time to spend figuring it all out
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Online proces was fairly easy.
Online proces was fairly easy. Simple transaction. Vehicle was fairly priced compared to the current market
Online proces was fairly easy.
Online proces was fairly easy. Simple transaction. Vehicle was fairly priced compared to the current market
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car