Reviews
While driving on Hwy 71 to San Marcus, My GMC started to act very strange. At first it started tp loose power then the rear end begin to jerk. Trying to pass an eighteen wheeler. Put my flashers on and coasted to the sholder. I was able to make a u-turn at Hwy 21 and slowly made my way back to Coverts Service. Will Nobles had it anualized and they were able to find the problem, They had to order the part which at first they thought it was the Transmission. Then after examiningg the transmission found it to be the Transmission control module. Coverts and all their employees are concerned about the customer, and their safety and only will install what you need, and not just any part to make more money. Will has taken care of every problem that I have had, and I trust his judgement. Jimmy D. [email protected]
While driving on Hwy 71 to San Marcus, My GMC started to act very strange. At first it started tp loose power then the rear end begin to jerk. Trying to pass an eighteen wheeler. Put my flashers on and coasted to the sholder. I was able to make a u-turn at Hwy 21 and slowly made my way back to Coverts Service. Will Nobles had it anualized and they were able to find the problem, They had to order the part which at first they thought it was the Transmission. Then after examiningg the transmission found it to be the Transmission control module. Coverts and all their employees are concerned about the customer, and their safety and only will install what you need, and not just any part to make more money. Will has taken care of every problem that I have had, and I trust his judgement. Jimmy D. [email protected]
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Purchased a 2024 Malibu from Chevrolet Bastrop in March 2026. Within ONE WEEK, it developed a concerning engine/dashboard noise and required a dealership repair and loaner. By May, the front bumper paint was peeling off in large sections. In July, the AC stopped working. An independent shop found a crushed A/C discharge hose, misaligned hood/bumper, and concerns consistent with previous accident-related damage that wasn’t reported on Carfax. When we brought these findings to Chevrolet Bastrop, we felt the independent inspection was dismissed because they insisted their own inspection had been thorough. Then we left an honest review. James contacted us and made it clear that getting help with the vehicle was tied to removing our review. We reluctantly removed it because we wanted the problems addressed. During the trade-in discussions, James even joked about “junking” the Malibu if we chose that option. We were ultimately looking at either keeping a vehicle we no longer trust or rolling negative equity into another vehicle with a payment around $644/month, versus our original payment under $500. Cars can have problems. How a dealership handles those problems tells you everything. Do your OWN inspection. Research beyond Carfax. Get everything in writing. I would NOT buy from Chevrolet Bastrop again.
Purchased a 2024 Malibu from Chevrolet Bastrop in March 2026. Within ONE WEEK, it developed a concerning engine/dashboard noise and required a dealership repair and loaner. By May, the front bumper paint was peeling off in large sections. In July, the AC stopped working. An independent shop found a crushed A/C discharge hose, misaligned hood/bumper, and concerns consistent with previous accident-related damage that wasn’t reported on Carfax. When we brought these findings to Chevrolet Bastrop, we felt the independent inspection was dismissed because they insisted their own inspection had been thorough. Then we left an honest review. James contacted us and made it clear that getting help with the vehicle was tied to removing our review. We reluctantly removed it because we wanted the problems addressed. During the trade-in discussions, James even joked about “junking” the Malibu if we chose that option. We were ultimately looking at either keeping a vehicle we no longer trust or rolling negative equity into another vehicle with a payment around $644/month, versus our original payment under $500. Cars can have problems. How a dealership handles those problems tells you everything. Do your OWN inspection. Research beyond Carfax. Get everything in writing. I would NOT buy from Chevrolet Bastrop again.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
0 STARS if Google allowed it. BUYER BEWARE. Purchased a 2024 Malibu from Chevrolet Bastrop in March 2026. Within ONE WEEK, it developed a concerning engine/dashboard noise and required a dealership repair and loaner. By May, the front bumper paint was peeling off in large sections. In July, the AC stopped working. An independent shop found a crushed A/C discharge hose, misaligned hood/bumper, and concerns consistent with previous accident-related damage that wasn’t reported on Carfax. When we brought these findings to Chevrolet Bastrop, we felt the independent inspection was dismissed because they insisted their own inspection had been thorough. Then we left an honest review. James contacted us and made it clear that getting help with the vehicle was tied to removing our review. We reluctantly removed it because we wanted the problems addressed. During the trade-in discussions, James even joked about “junking” the Malibu if we chose that option. We were ultimately looking at either keeping a vehicle we no longer trust or rolling negative equity into another vehicle with a payment around $644/month, versus our original payment under $500. Cars can have problems. How a dealership handles those problems tells you everything. Do your OWN inspection. Research beyond Carfax. Get everything in writing. I would NOT buy from Chevrolet Bastrop again.
0 STARS if Google allowed it. BUYER BEWARE. Purchased a 2024 Malibu from Chevrolet Bastrop in March 2026. Within ONE WEEK, it developed a concerning engine/dashboard noise and required a dealership repair and loaner. By May, the front bumper paint was peeling off in large sections. In July, the AC stopped working. An independent shop found a crushed A/C discharge hose, misaligned hood/bumper, and concerns consistent with previous accident-related damage that wasn’t reported on Carfax. When we brought these findings to Chevrolet Bastrop, we felt the independent inspection was dismissed because they insisted their own inspection had been thorough. Then we left an honest review. James contacted us and made it clear that getting help with the vehicle was tied to removing our review. We reluctantly removed it because we wanted the problems addressed. During the trade-in discussions, James even joked about “junking” the Malibu if we chose that option. We were ultimately looking at either keeping a vehicle we no longer trust or rolling negative equity into another vehicle with a payment around $644/month, versus our original payment under $500. Cars can have problems. How a dealership handles those problems tells you everything. Do your OWN inspection. Research beyond Carfax. Get everything in writing. I would NOT buy from Chevrolet Bastrop again.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Always pleased with the service I receive. Dawn Brown is always prepared for me when I come in for scheduled service. Very communicative.
Always pleased with the service I receive. Dawn Brown is always prepared for me when I come in for scheduled service. Very communicative.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We worked with Hailey Wilson at Covert Chevrolet Bastrop during our Tahoe purchase, and she delivered an outstanding experience from start to finish. She was responsive, professional, and listened closely to what mattered to us. Hailey located the vehicle we were searching for and then found an even better match that saved us several thousand dollars. Our trade‑in was handled clearly and fairly. I had already checked CarMax and other buyers, and Covert’s offer was within a reasonable range. The tax advantage and convenience made trading in with the dealership the better option. Hailey’s maturity, communication, and understanding of how significant a purchase like this is made the entire process smooth and comfortable. She is an asset to the sales team, and I highly recommend asking for her.
We worked with Hailey Wilson at Covert Chevrolet Bastrop during our Tahoe purchase, and she delivered an outstanding experience from start to finish. She was responsive, professional, and listened closely to what mattered to us. Hailey located the vehicle we were searching for and then found an even better match that saved us several thousand dollars. Our trade‑in was handled clearly and fairly. I had already checked CarMax and other buyers, and Covert’s offer was within a reasonable range. The tax advantage and convenience made trading in with the dealership the better option. Hailey’s maturity, communication, and understanding of how significant a purchase like this is made the entire process smooth and comfortable. She is an asset to the sales team, and I highly recommend asking for her.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
good men--honest-good vibes--positive experience--miss Danny Nichols--but Ritchie is good--car is running well--am satisfied with experience-
good men--honest-good vibes--positive experience--miss Danny Nichols--but Ritchie is good--car is running well--am satisfied with experience-
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Covert did an amazing job with the work on my Suburban. Their customer service and attention to detail is simply the best!
Covert did an amazing job with the work on my Suburban. Their customer service and attention to detail is simply the best!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I was in and out in an hour . Usually takes longer than that. Thank you.
I was in and out in an hour . Usually takes longer than that. Thank you.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Have great deals and service with a friendly sales staff to help you with buying you new vehicle
Have great deals and service with a friendly sales staff to help you with buying you new vehicle
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
My salesman Jesus was awesome. He went over everything when I picked up my car. Also told me if I any questions or concerns just call him. Dawn in the Service Department is very sweet and helpful. If the service is running behind they keep you informed. My mom took her Trailblazer there back in the early 2000’s and they found the problem right away. She loved Covert in Bastrop. And actually she recommended this Dealership to me. And I have to say everyone was so nice it made my experience a great one.
My salesman Jesus was awesome. He went over everything when I picked up my car. Also told me if I any questions or concerns just call him. Dawn in the Service Department is very sweet and helpful. If the service is running behind they keep you informed. My mom took her Trailblazer there back in the early 2000’s and they found the problem right away. She loved Covert in Bastrop. And actually she recommended this Dealership to me. And I have to say everyone was so nice it made my experience a great one.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car