Covert Chevrolet Bastrop

Purchased a 2024 Malibu from Chevrolet Bastrop in March 2026. Within ONE WEEK, it developed a concerning engine/dashboard noise and required a dealership repair and loaner. By May, the front bumper paint was peeling off in large sections. In July, the AC stopped working. An independent shop found a crushed A/C discharge hose, misaligned hood/bumper, and concerns consistent with previous accident-related damage that wasn’t reported on Carfax. When we brought these findings to Chevrolet Bastrop, we felt the independent inspection was dismissed because they insisted their own inspection had been thorough. Then we left an honest review. James contacted us and made it clear that getting help with the vehicle was tied to removing our review. We reluctantly removed it because we wanted the problems addressed. During the trade-in discussions, James even joked about “junking” the Malibu if we chose that option. We were ultimately looking at either keeping a vehicle we no longer trust or rolling negative equity into another vehicle with a payment around $644/month, versus our original payment under $500. Cars can have problems. How a dealership handles those problems tells you everything. Do your OWN inspection. Research beyond Carfax. Get everything in writing. I would NOT buy from Chevrolet Bastrop again.

0 STARS if Google allowed it. BUYER BEWARE. Purchased a 2024 Malibu from Chevrolet Bastrop in March 2026. Within ONE WEEK, it developed a concerning engine/dashboard noise and required a dealership repair and loaner. By May, the front bumper paint was peeling off in large sections. In July, the AC stopped working. An independent shop found a crushed A/C discharge hose, misaligned hood/bumper, and concerns consistent with previous accident-related damage that wasn’t reported on Carfax. When we brought these findings to Chevrolet Bastrop, we felt the independent inspection was dismissed because they insisted their own inspection had been thorough. Then we left an honest review. James contacted us and made it clear that getting help with the vehicle was tied to removing our review. We reluctantly removed it because we wanted the problems addressed. During the trade-in discussions, James even joked about “junking” the Malibu if we chose that option. We were ultimately looking at either keeping a vehicle we no longer trust or rolling negative equity into another vehicle with a payment around $644/month, versus our original payment under $500. Cars can have problems. How a dealership handles those problems tells you everything. Do your OWN inspection. Research beyond Carfax. Get everything in writing. I would NOT buy from Chevrolet Bastrop again.

Always pleased with the service I receive. Dawn Brown is always prepared for me when I come in for scheduled service. Very communicative.

We worked with Hailey Wilson at Covert Chevrolet Bastrop during our Tahoe purchase, and she delivered an outstanding experience from start to finish. She was responsive, professional, and listened closely to what mattered to us. Hailey located the vehicle we were searching for and then found an even better match that saved us several thousand dollars. Our trade‑in was handled clearly and fairly. I had already checked CarMax and other buyers, and Covert’s offer was within a reasonable range. The tax advantage and convenience made trading in with the dealership the better option. Hailey’s maturity, communication, and understanding of how significant a purchase like this is made the entire process smooth and comfortable. She is an asset to the sales team, and I highly recommend asking for her.

good men--honest-good vibes--positive experience--miss Danny Nichols--but Ritchie is good--car is running well--am satisfied with experience-

Covert did an amazing job with the work on my Suburban. Their customer service and attention to detail is simply the best!

I was in and out in an hour . Usually takes longer than that. Thank you.

Have great deals and service with a friendly sales staff to help you with buying you new vehicle

My salesman Jesus was awesome. He went over everything when I picked up my car. Also told me if I any questions or concerns just call him. Dawn in the Service Department is very sweet and helpful. If the service is running behind they keep you informed. My mom took her Trailblazer there back in the early 2000’s and they found the problem right away. She loved Covert in Bastrop. And actually she recommended this Dealership to me. And I have to say everyone was so nice it made my experience a great one.

If you are looking to buy a vehicle go to Covert Chevrolet in Bastrop. Ask for Rachel . She is very helpful and friendly. I was in a bad situation since I had broken my hip and couldn’t travel there ftom Brownwood but my current vehicle transmission had gone out. I selected are new car and this great dealership delivered my car to me and picked up my old car for tradein at Hutto dealership. They got my financing with a payment within 75.00 of my budget. They will treat you right. Thank you rachel, Russell and Rox.