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Sour Lake Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (21 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 8:00am–6:00pm 7:30am–5:00pm
Tuesday 8:00am–6:00pm 7:30am–5:00pm
Wednesday 8:00am–6:00pm 7:30am–5:00pm
Thursday 8:00am–6:00pm 7:30am–5:00pm
Friday 8:00am–6:00pm 7:30am–5:00pm
Saturday 8:00am–5:00pm Closed
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (21 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The Very Best Bar Non

I have bought 6 new pickups from them so far. I purchase a new truck every 24 months. In 2016 I purchased two new pickups from Sour Lake Ford and they exceeded my expectations on both. I had a brain hiccup and thought I would shop another dealership but came to my senses and went back to Sour Lake Ford. They almost doubled my trade in offer and still sold my trade in 3 days later, now imagine what the other dealership would have made off my trade in! The sales experience has been pleasant and rewarding. They also have an excellent service department to take care of your needs after the sale. These folks are the greatest and other folks may get tired of my bragging on them but for me there is only one Ford Dealership worth knowing, they feel like family! If you decide to give them a try and I strongly suggest that you do, There is one name you need to know and that is ROCKIE TEMPLETON!! This lady is not scared of the big boys and will go to bat for you against anybody!! When I drive up one of the other salesmen call her, they all know I only deal with ROCKIE!!!!!!!!!!!!!!!!!

The Very Best Bar Non

I have bought 6 new pickups from them so far. I purchase a new truck every 24 months. In 2016 I purchased two new pickups from Sour Lake Ford and they exceeded my expectations on both. I had a brain hiccup and thought I would shop another dealership but came to my senses and went back to Sour Lake Ford. They almost doubled my trade in offer and still sold my trade in 3 days later, now imagine what the other dealership would have made off my trade in! The sales experience has been pleasant and rewarding. They also have an excellent service department to take care of your needs after the sale. These folks are the greatest and other folks may get tired of my bragging on them but for me there is only one Ford Dealership worth knowing, they feel like family! If you decide to give them a try and I strongly suggest that you do, There is one name you need to know and that is ROCKIE TEMPLETON!! This lady is not scared of the big boys and will go to bat for you against anybody!! When I drive up one of the other salesmen call her, they all know I only deal with ROCKIE!!!!!!!!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Rockie Rocks!

Want a no hassle salesperson? Want what you want without being forced to settle? Want an honest person speaking on your behalf? Well...carry you checkbook to Sout Lake Ford and find Rockie Templeton!!!! She is so knowledgeable and so thorough...she's definitely the reason I'll be a life long customer!

Rockie Rocks!

Want a no hassle salesperson? Want what you want without being forced to settle? Want an honest person speaking on your behalf? Well...carry you checkbook to Sout Lake Ford and find Rockie Templeton!!!! She is so knowledgeable and so thorough...she's definitely the reason I'll be a life long customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Go See Rockie

I have bought 2 vehicles over the last several years from Sour Lake Motors and I wouldn't buy one anywhere else nor would I buy one from anyone but Rockie Templeton! Rockie listens to your needs and tries her best to see those needs are met! Go see Rockie! She will do you right! :)

Go See Rockie

I have bought 2 vehicles over the last several years from Sour Lake Motors and I wouldn't buy one anywhere else nor would I buy one from anyone but Rockie Templeton! Rockie listens to your needs and tries her best to see those needs are met! Go see Rockie! She will do you right! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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AMAZING

We bought a Ford Fusion from Sour Lake Ford. Rockie Templeton made the entire process a breeze. Everything was ready and waiting when we got there to sign and pick up our car.

AMAZING

We bought a Ford Fusion from Sour Lake Ford. Rockie Templeton made the entire process a breeze. Everything was ready and waiting when we got there to sign and pick up our car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Fantastic experience, I will be back!

About a year ago... I decided I wanted to buy a new vehicle. Specifically a new truck. I looked and looked and narrowed down my wish list. I knew exactly to the penny that I had to be able to spend on this truck. I was paying cash for it. Once I KNEW what I wanted...I began looking FOR this truck. I found it...more than I could afford to pay for it...at a dealership in Houston. I really did not want to go to Houston. I called Sour Lake Motors and spoke to Rockie Templeton. I explained my problem to her. She kindly said let me see what I can find out and do, I will get back to you. Within a hour she called me back and said..."Denise, I have that same truck on our lot here... and at a cheaper price than it is at that other place." I was thrilled. So as we talked. I told her what my budget was. I said this is not a negotiable figure ... this IS IT!!! I was not in a bind for a vehicle. My car that I was driving was in great condition, so I didn't HAVE to buy. I could take my time until I got what I wanted in my price range. Rockie said let me play with this and see what we can do. The NEXT day, she called me and said she had it all set....so I drove over to Sour Lake. When I got there, I was somewhat disappointed that the numbers were not what I had needed or told her. They weren't bad.... but just not something I could do. I was ready to walk. Rockie got her supervisor, I'm sorry I do not remember his name. He came out and talked at great lengths with me. He piddled with the numbers and crunched here and there... finally got it!!!! He actually got it $35 UNDER my budget !!! I picked up my new truck the NEXT day. Then, about 2 days later....I realized I had left something in my car that I had traded in. I called Rockie and asked her if the car was still there? She said she thought it was. I asked her if there was any way she could go see and could go look inside the car for this item. She said she would see what she could do. About 2-3hrs later she called me and said ... I GOT IT !!! She not only got it... but she mailed it to me. The item, was a small red toy bear, from a McDonalds kids meal. My grandson got it about 14-15 yrs ago in a meal pack the day I had bought a particular veh... he asked if he could put the bear in my car forever. I said sure. That bear rode in the back window of that car and 3 others since then... for the last 14-15 yrs. It was very important to me to get that bear back. My grandson just turned 16yrs and is about to get his license and his 1st vehicle..... I am giving him this bear to put in HIS vehicle. In my opinion... Rockie Templeton went above and beyond the normal to take care of me in my needs and wants of this vehicle. Her total dedication to make this deal happen, her supervisor also. I know he didn't HAVE to keep crunching those numbers to get it below my budget ... but he DID. Rockie didn't HAVE to dig thru the sheets of inventory to find THIS truck for me, (even if it is on the computer and easy to do)... she didn't HAVE to go look to see if my trade in car was still there, and she didn't HAVE to go dig thru it to find a small toy, and she didn't HAVE to mail it to me.... but SHE DID !!! I don't HAVE to buy my next vehicle from Sour Lake......but I am sure going to go there 1st !!! I have referred several friends and family members to go to Sour Lake. I only know of 1 that bought a vehicle.... that was D***** Walker.

Fantastic experience, I will be back!

About a year ago... I decided I wanted to buy a new vehicle. Specifically a new truck. I looked and looked and narrowed down my wish list. I knew exactly to the penny that I had to be able to spend on this truck. I was paying cash for it. Once I KNEW what I wanted...I began looking FOR this truck. I found it...more than I could afford to pay for it...at a dealership in Houston. I really did not want to go to Houston. I called Sour Lake Motors and spoke to Rockie Templeton. I explained my problem to her. She kindly said let me see what I can find out and do, I will get back to you. Within a hour she called me back and said..."Denise, I have that same truck on our lot here... and at a cheaper price than it is at that other place." I was thrilled. So as we talked. I told her what my budget was. I said this is not a negotiable figure ... this IS IT!!! I was not in a bind for a vehicle. My car that I was driving was in great condition, so I didn't HAVE to buy. I could take my time until I got what I wanted in my price range. Rockie said let me play with this and see what we can do. The NEXT day, she called me and said she had it all set....so I drove over to Sour Lake. When I got there, I was somewhat disappointed that the numbers were not what I had needed or told her. They weren't bad.... but just not something I could do. I was ready to walk. Rockie got her supervisor, I'm sorry I do not remember his name. He came out and talked at great lengths with me. He piddled with the numbers and crunched here and there... finally got it!!!! He actually got it $35 UNDER my budget !!! I picked up my new truck the NEXT day. Then, about 2 days later....I realized I had left something in my car that I had traded in. I called Rockie and asked her if the car was still there? She said she thought it was. I asked her if there was any way she could go see and could go look inside the car for this item. She said she would see what she could do. About 2-3hrs later she called me and said ... I GOT IT !!! She not only got it... but she mailed it to me. The item, was a small red toy bear, from a McDonalds kids meal. My grandson got it about 14-15 yrs ago in a meal pack the day I had bought a particular veh... he asked if he could put the bear in my car forever. I said sure. That bear rode in the back window of that car and 3 others since then... for the last 14-15 yrs. It was very important to me to get that bear back. My grandson just turned 16yrs and is about to get his license and his 1st vehicle..... I am giving him this bear to put in HIS vehicle. In my opinion... Rockie Templeton went above and beyond the normal to take care of me in my needs and wants of this vehicle. Her total dedication to make this deal happen, her supervisor also. I know he didn't HAVE to keep crunching those numbers to get it below my budget ... but he DID. Rockie didn't HAVE to dig thru the sheets of inventory to find THIS truck for me, (even if it is on the computer and easy to do)... she didn't HAVE to go look to see if my trade in car was still there, and she didn't HAVE to go dig thru it to find a small toy, and she didn't HAVE to mail it to me.... but SHE DID !!! I don't HAVE to buy my next vehicle from Sour Lake......but I am sure going to go there 1st !!! I have referred several friends and family members to go to Sour Lake. I only know of 1 that bought a vehicle.... that was D***** Walker.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Sour Lake Ford

Our recent purchase was the easiest buying experience we've ever had. Rocky helped us get exactly what we wanted and at a great price. Thank you

Sour Lake Ford

Our recent purchase was the easiest buying experience we've ever had. Rocky helped us get exactly what we wanted and at a great price. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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sour lake ford

I buy all my vehicles from Sour Lake. They are professional and very friendly. The 15 minute drive is worth it to receive the customer care they give.

sour lake ford

I buy all my vehicles from Sour Lake. They are professional and very friendly. The 15 minute drive is worth it to receive the customer care they give.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Sour Lake Ford

I have bought several trucks from Rocky Templeton. One time I strayed and bought somewhere else but that will NEVER happen again. I most recently bought my wife's truck from Rocky and it feels good to be back home! Thank you Sour Lake Ford

Sour Lake Ford

I have bought several trucks from Rocky Templeton. One time I strayed and bought somewhere else but that will NEVER happen again. I most recently bought my wife's truck from Rocky and it feels good to be back home! Thank you Sour Lake Ford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Sour Lake Ford

I just bought my second vehicle for Rockie at Sour Lake Ford. They entire staff is friendly. We love Rockie but, They all treated us like family. We will be in the future when we need another vehicle

Sour Lake Ford

I just bought my second vehicle for Rockie at Sour Lake Ford. They entire staff is friendly. We love Rockie but, They all treated us like family. We will be in the future when we need another vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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sour lake ford

I buy all my vehicles from Sour Lake. They are professional and very friendly. The 15 minute drive is worth it to receive the customer care they give. I would like to thank Rocky, Doug and Hunter for always taking care of me

sour lake ford

I buy all my vehicles from Sour Lake. They are professional and very friendly. The 15 minute drive is worth it to receive the customer care they give. I would like to thank Rocky, Doug and Hunter for always taking care of me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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