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Bill Byrd Kia

(583 reviews)
Visit Bill Byrd Kia
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–7:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–7:00pm 7:30am–5:30pm
Saturday 8:30am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (850) 441-2080 (850) 441-2080
Used (850) 441-2087 (850) 441-2087
Service (850) 441-2066 (850) 441-2066

Reviews

(583 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Byrd Kia from DealerRater.

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Bill Byrd Kia was patient with us, answered all our

Bill Byrd Kia was patient with us, answered all our questions, and were very friendly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for your business, and thanks for the nice review! Please don't hesitate to reach out if you need anything.

I visited the dealership a few times before making my

I visited the dealership a few times before making my purchase and each time I was offered help but wasn’t pressured into anything, which was refreshing.The first time was when it snowed and I wasn’t expecting anyone to be at the dealership but Omar walked outside and asked if I needed any help or look at anything, even tho he was only there to finalize a sale for one of his customers. The next few times I worked with Dennis, and he was very helpful answering all my questions about the different trim options. When I decided to make the purchase Dennis made it smooth and quick as possible for me. Even took the time to explain some set up options and correct the heads up display height for me before I left.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business. And thanks for the nice review!

I had a great experience with Omar through the complete

I had a great experience with Omar through the complete process. I will refer friend to him. Based of the excellent customer service. GIVE THIS MAN A RAISE. with no tip

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business. And thanks for the nice review!

Dealer response

Thank you for your business. And thanks for the nice review!

I really appreciate it the experience working with Omar.

I really appreciate it the experience working with Omar. The transaction was smooth from the beginning to the end thank you Omar. Thank you Bill Bird.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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They worked hard to get me in the car I wanted for the

They worked hard to get me in the car I wanted for the monthly price I wanted

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Salesman Adam was very knowledgeable and great to work

Salesman Adam was very knowledgeable and great to work with. The dealership was not pushy and gave me a great deal. I would definitely recommend this Kia dealership to anyone looking for a vehicle. Thank you Kia

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Exceptional execution of Honor, Integrity, & Commitment

Exceptional execution of Honor, Integrity, & Commitment demonstrated throughout the entire customer service process! Highly recommend! Very respectfully, Billy P. Martin eodbillymartin eodaudiophile

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for you business, and thanks for the 5 star review!

Buying experience was fantastic —- seamless from start to

Buying experience was fantastic —- seamless from start to finish. Will come back to this dealership for all future car purchases.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business! And thank you for the 5 star review! If you need anything, please don't hesitate to reach out.

My vehicle could've been cleaned better, but the manager

My vehicle could've been cleaned better, but the manager made sure I got a vehicle with my circumstances. My second vehicle bought from KIA.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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When I arrived I was greeted upon entering with a great

When I arrived I was greeted upon entering with a great welcome and directed to a salesperson within a minute I love the prompt response My Salesperson was patient very knowledgeable and helpful with my entire process offered to give me assistance at any given time in the future I’m overly satisfied with my new car and I will refer family and friends to Bill Byrd Dealership Thanks for providing great customer service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.