[{"id":444981,"personPtyId":33307666,"firstName":"Chad","lastName":"Knippa","titleText":"Sales Consultant","shortBioText":"","emailTxt":"Cknippa@boltonford.com","empAvgRatingNbr":5,"empReviewCnt":31,"imageUrl":"http://cdn-user.dealerrater.com/images/904ff2249799.jpg","drDealerId":2185,"dealerEmpStartDtUtc":"1451606400","certifiedEmployee":true},{"id":444992,"personPtyId":33249724,"firstName":"Kyrstin","lastName":"Mettler","titleText":"Sales Consultant","emailTxt":"Kmettler@boltonford.com","empAvgRatingNbr":5,"empReviewCnt":15,"imageUrl":"http://cdn-user.dealerrater.com/images/de70940de008.jpg","drDealerId":2185,"certifiedEmployee":true},{"id":444974,"personPtyId":33249716,"firstName":"Eric","lastName":"Duffy","titleText":"Sales Consultant","shortBioText":"I dedicate every day to making sure the consumer has the absolute best car buying experience they have ever experienced. Quick, informative, painless etc. At Bolton Ford, we pride ourselves on business after the sale. We want to ensure that the customer stays happy for the entire time that they own the vehicle purchased at Bolton Ford. We have the number one service and quicklane departments in the state of Louisiana. Not to mention, the lowest price on tires, oil changes and all Ford accessories. \r\n\r\nI look forward to selling to the Gulf Coast region for many years to come!!\r\n\r\nEric Duffy\r\n337-302-6695\r\nEDuffy@boltonford.com","emailTxt":"Eduffy@boltonford.com","empAvgRatingNbr":4.9,"empReviewCnt":32,"imageUrl":"http://cdn-user.dealerrater.com/images/1f5d052bebe0.jpg","drDealerId":2185,"dealerEmpStartDtUtc":"1467331200","industryStartDtUtc":"1464739200","certifiedEmployee":true},{"id":444969,"personPtyId":33251345,"firstName":"Cameron","lastName":"Smith","titleText":"Sales Consultant","shortBioText":"Originally from Ft.lauderdale, FL\r\n\u001aGraduated from McNeese in Business management \r\n\u001aMcNeese state football 12-16\r\n\u001a favorite car is the mustang GT","emailTxt":"Cameronjs45@yahoo.com","empAvgRatingNbr":4.9,"empReviewCnt":17,"imageUrl":"http://cdn-user.dealerrater.com/images/575f5028b6f6.jpg","drDealerId":2185,"dealerEmpStartDtUtc":"1454284800","industryStartDtUtc":"1475280000","certifiedEmployee":true},{"id":444996,"personPtyId":33254604,"firstName":"Drake","lastName":"Yates","titleText":"Sales Consultant","shortBioText":"","emailTxt":"drake@boltonford.com","empAvgRatingNbr":5,"empReviewCnt":12,"imageUrl":"http://cdn-user.dealerrater.com/images/0f321c1eba9c.jpg","drDealerId":2185,"certifiedEmployee":false},{"id":444998,"personPtyId":33457027,"firstName":"Marco","lastName":"Jules","titleText":"Sales Consultant","emailTxt":"Mjules@boltonford.com","empAvgRatingNbr":5,"empReviewCnt":6,"imageUrl":"http://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":2185,"certifiedEmployee":false},{"id":445005,"personPtyId":33254525,"firstName":"Colby","lastName":"Smith","titleText":"Sales Consultant","shortBioText":"","emailTxt":"Colby@boltonford.com","empAvgRatingNbr":5,"empReviewCnt":24,"imageUrl":"http://cdn-user.dealerrater.com/images/3b052539e477.jpg","drDealerId":2185,"certifiedEmployee":false},{"id":444986,"personPtyId":33250900,"firstName":"Jason","lastName":"Landry","titleText":"Sales Consultant","shortBioText":"","emailTxt":"jlandry12927@gmail.com","empAvgRatingNbr":5,"empReviewCnt":17,"imageUrl":"http://cdn-user.dealerrater.com/images/fb833b5ca5ea.jpg","drDealerId":2185,"certifiedEmployee":false},{"id":444988,"personPtyId":33254151,"firstName":"Damon","lastName":"Granger","titleText":"Sales Consultant","emailTxt":"Damon@boltonford.com","empAvgRatingNbr":5,"empReviewCnt":14,"imageUrl":"http://cdn-user.dealerrater.com/images/cc3349d1f285.jpg","drDealerId":2185,"certifiedEmployee":false},{"id":439750,"personPtyId":32701678,"firstName":"Jeremy","lastName":"Soileau","titleText":"General Sales Manager","emailTxt":"jeremy@boltonford.com","empAvgRatingNbr":5,"empReviewCnt":15,"imageUrl":"http://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":2185,"certifiedEmployee":false},{"id":439751,"personPtyId":34095907,"firstName":"King","lastName":"Bolton","titleText":"President","emailTxt":"kbolton@boltonford.com","empAvgRatingNbr":5,"empReviewCnt":7,"imageUrl":"http://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":2185,"dealerEmpStartDtUtc":"1072915200","industryStartDtUtc":"1072915200","certifiedEmployee":false},{"id":444984,"personPtyId":33250895,"firstName":"Curtis \"CJ\"","lastName":"Jones","titleText":"Sales Consultant","emailTxt":"Cjones@boltonford.com","empAvgRatingNbr":5,"empReviewCnt":6,"imageUrl":"http://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":2185,"certifiedEmployee":false},{"id":444987,"personPtyId":33254603,"firstName":"Sean","lastName":"Folse","titleText":"Sales","shortBioText":"","emailTxt":"Sean@boltonford.com","empAvgRatingNbr":5,"empReviewCnt":6,"imageUrl":"http://cdn-user.dealerrater.com/images/618a7293fb2d.jpg","drDealerId":2185,"certifiedEmployee":false},{"id":445002,"personPtyId":33250902,"firstName":"Morgan","lastName":"Sanders","titleText":"Sales Consultant","emailTxt":"Morgan@boltonford.com","empAvgRatingNbr":5,"empReviewCnt":5,"imageUrl":"http://cdn-user.dealerrater.com/images/ebcc5290e896.jpg","drDealerId":2185,"certifiedEmployee":false},{"id":444977,"personPtyId":33249719,"firstName":"Robert","lastName":"Celestine","titleText":"Sales","shortBioText":"Bolton bluuuuuuue! What an awesome time in my career where technology meets professionalism! You have a unique opportunity in doing what over 2,000 customers have taken advantage of and that\u001as joining my family as well as Bolton Ford\u001as ever growing customer base! This goes much further than selling a car because YOU MAKE THE DIFFERENCE! Customer experience and service after the sale is where we exceed over and above over 400 dealers in our zone. Please don\u001at hesitate to call or email me @ 337-249-9777 or rcelestine@boltonford.com God bless and I hope to speak to you soon!","emailTxt":"rcelestine@boltonford.com","empAvgRatingNbr":5,"empReviewCnt":5,"imageUrl":"http://cdn-user.dealerrater.com/images/3be348e4c987.jpg","drDealerId":2185,"dealerEmpStartDtUtc":"1283299200","industryStartDtUtc":"946684800","certifiedEmployee":false},{"id":444979,"personPtyId":33254150,"firstName":"Greg","lastName":"David","titleText":"Sales Consultant","emailTxt":"Gdavid@boltonford.com","empReviewCnt":2,"imageUrl":"http://cdn-user.dealerrater.com/images/184486ead4aa.jpg","drDealerId":2185,"certifiedEmployee":false},{"id":444978,"personPtyId":33254522,"firstName":"Chadd","lastName":"Cutsinger","titleText":"Sales Consultant","emailTxt":"Ccutsinger@boltonford.com","empReviewCnt":3,"imageUrl":"http://cdn-user.dealerrater.com/images/9e2af3fe02e7.jpg","drDealerId":2185,"certifiedEmployee":false},{"id":444983,"personPtyId":33251347,"firstName":"Hardy","lastName":"Busby","titleText":"Sales Consultant","emailTxt":"Hbusby@boltonford.com","empReviewCnt":3,"imageUrl":"http://cdn-user.dealerrater.com/images/b43ea4c48096.jpg","drDealerId":2185,"certifiedEmployee":false},{"id":444975,"firstName":"Lance","lastName":"Citizen","titleText":"Sales","emailTxt":"Lcitizen@boltonford.com","empReviewCnt":2,"imageUrl":"http://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":2185,"certifiedEmployee":false},{"id":444991,"personPtyId":33250051,"firstName":"Julian","lastName":"Guillory","titleText":"Sales Consultant","emailTxt":"Julianguillory@yahoo.com","empReviewCnt":0,"imageUrl":"http://cdn-user.dealerrater.com/images/de15930abf3e.jpg","drDealerId":2185,"certifiedEmployee":false}]

Bolton Ford

(4.9) 186 reviews

Dealer on Cars.com since May 2008

Currently in stock!

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New Used Service

Today's Hours

Sales
Service Closed
Mon 8:30 AM - 6:00 PM
Tue 8:30 AM - 6:00 PM
Wed 8:30 AM - 6:00 PM
Thu 8:30 AM - 6:00 PM
Fri 8:30 AM - 6:00 PM
Sat 9:00 AM - 5:00 PM
Sun Closed
Mon 7:00 AM - 5:30 PM
Tue 7:00 AM - 5:30 PM
Wed 7:00 AM - 5:30 PM
Thu 7:00 AM - 5:30 PM
Fri 7:00 AM - 5:30 PM
Sat Closed
Sun Closed

Reviews

4.9
186 lifetime reviews. Includes reviews of Bolton Ford from DealerRater.com
  • Great customer service
    February 24, 2017

    Great internet sale rep! Great price up front! Drove four and a half hours to buy from them. Very pleased!

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Excellent
    February 15, 2018

    Mr. Granger went above and beyond to get us in our new Ford and we can???t thank him enough! I would recommend anyone who is looking for a new vehicle... to go see him.

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer

  • Perfectly executed buying experience!
    February 9, 2018

    In December of 2015, I came to Bolton Ford in Lake Charles from Tampa, Florida to look at a truck that I was interested in purchasing. The purchase wa...s the smoothest and easiest automobile purchase experience that I ever made. Greg David was very easy to work with and didn't play the typical salesman's games. The truck was ready to go when I arrived even without any commitment from me to purchase the vehicle. After two separate test drives, I confidently pulled the trigger. Greg and Bolton Ford were gracious hosts for the short time I was in Lake Charles. I bought my truck over a year ago and 30K miles later, I have no regrets of making an 850 mile trip for my F250. Last week, 14 months after buying my truck, Greg sent me another personal thank you note containing a spare key to my truck that they had found on the key cabinet. That display of integrity is just one reason that Greg David And Bolton Ford will get my repeat business - even from 4 states away.

    Customer Service
    Not Applicable
    Quality of Repair
    Friendliness
    Not Applicable
    Pricing
    Overall Experience
    Does recommend this dealer

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See All In-Stock Inventory


Service & Repair

Service Reviews

4.9

3 lifetime reviews of the Service Department.
Includes reviews of Bolton Ford from DealerRater.com

  • F250 Super duty
    October 20, 2017

    Brought my truck in for repair on the turbo booster. Thought it would take a least two to three days. The service department got it done in hours. Ser...vice rep keep me informed through out the whole process. Got the truck back and runs great. Thank you Bolton Ford

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Not a good experience
    July 31, 2017

    3 hours for a tire, okay, so I left it there and went back later. Well over 200 bucks for a tire on an escape, kind of high. Lastly, I show up to pi...ck up my car and see 3 service desks, one person working, not once did anyone say may I help you? Finally after 15 minutes the one person that was working finished waiting on a customer and asked if he could help and sent me to girl at last desk that was flirting with the dirty mechanic (and not working). She then said do you see your car or do you want me to get it???? Unprofessional, not respectful, but a pretty building. Not going back.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

Read all Service & Repair reviews
Service Pricing

    Tire Rotation

    $35

    Oil, Filter Change

    $13.95

    Multi-Point Inspection

    Complimentary

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 1074 Offers on 19 Models

About Our Dealership

Dealer on Cars.com since May 2008

Welcome to Bolton Ford in Lake Charles, Louisiana, one of the state's top dealerships. We welcome every opportunity to serve you with any of your automotive needs. At Bolton Ford, we are committed to the highest standards of excellence in every area of our dealership.

Bolton Ford has been family owned and operated for over 37 years. Our commitment to customer service is second to none. Our people are the most knowledgeable and enthusiastic in the industry with many having 20 plus years of experience.

"All Fords are created equal at Bolton Ford our people make the difference!"

Top Reviewed Employees

Chad Knippa

Sales Consultant

31 reviews

Kyrstin Mettler

Sales Consultant

15 reviews

Eric Duffy

Sales Consultant

32 reviews

Cameron Smith

Sales Consultant

17 reviews

Drake Yates

Sales Consultant

12 reviews
Bolton Ford
1500 E College St Lake Charles, LA 70607
New (337) 214-1980
Used (337) 214-1945
Service (337) 564-3079
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