Reviews
Sales person Kevon was friendly and knowledgeable.
Sales person Kevon was friendly and knowledgeable. Made time to answer questions and make my son and I always comfortable. Finance person has zero people skills. Unfriendly and short. Would not let us take the vehicle after paying $5500 down payment. Fortunately general manager overruled him.
Sales person Kevon was friendly and knowledgeable.
Sales person Kevon was friendly and knowledgeable. Made time to answer questions and make my son and I always comfortable. Finance person has zero people skills. Unfriendly and short. Would not let us take the vehicle after paying $5500 down payment. Fortunately general manager overruled him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hello Saul, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great Job!
Great Job! Customer Service is Fantastic! They keep you in the loop with updates on your phone! They have coffee while you wait in their Lobby. They try hard to take care of you and your car.
Great Job!
Great Job! Customer Service is Fantastic! They keep you in the loop with updates on your phone! They have coffee while you wait in their Lobby. They try hard to take care of you and your car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Ronald, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
Every single person we dealt with at MINI of the
Every single person we dealt with at MINI of the Woodlands was professional, cheerful, and courteous; from the service manager, to our acquisition manager, and even down to the folks who stood in front and opened the door for us every time we walked in and out. The showroom and restrooms were clean and in very good condition and the waiting area was comfortable. That said, the process is cumbersome because it's all run through a central clearing house in Florida. It took 3 & 1/2 hours to sell the car, even though we'd sent in all of the requested paperwork the day before (to supposedly save time) and the car had been on site for 3 days.
Every single person we dealt with at MINI of the
Every single person we dealt with at MINI of the Woodlands was professional, cheerful, and courteous; from the service manager, to our acquisition manager, and even down to the folks who stood in front and opened the door for us every time we walked in and out. The showroom and restrooms were clean and in very good condition and the waiting area was comfortable. That said, the process is cumbersome because it's all run through a central clearing house in Florida. It took 3 & 1/2 hours to sell the car, even though we'd sent in all of the requested paperwork the day before (to supposedly save time) and the car had been on site for 3 days.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Mia, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests, and we look forward to your next visit!
The dealership was welcoming, helpful, and professional.
The dealership was welcoming, helpful, and professional. This was our second experience here and love the fact there is a set price for their vehicles.
The dealership was welcoming, helpful, and professional.
The dealership was welcoming, helpful, and professional. This was our second experience here and love the fact there is a set price for their vehicles.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!
I initially was there for an oil change.
I initially was there for an oil change. I found a vehicle i liked and as before was able to negotiate a fair price on a new vehicle! My salesperson, Nate was very knowledgeable, helpful and patient. Everyone made me feel welcome and appreciated.
I initially was there for an oil change.
I initially was there for an oil change. I found a vehicle i liked and as before was able to negotiate a fair price on a new vehicle! My salesperson, Nate was very knowledgeable, helpful and patient. Everyone made me feel welcome and appreciated.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Kara, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!
Excellent customer service provided by Paloma Perez, my
Excellent customer service provided by Paloma Perez, my Service Advisor. Very thorough in her explanation of services needed for my 2017 MINI Cooper S. The Service staff provided updates and had my vehicle ready in a timely manner. Well Done!
Excellent customer service provided by Paloma Perez, my
Excellent customer service provided by Paloma Perez, my Service Advisor. Very thorough in her explanation of services needed for my 2017 MINI Cooper S. The Service staff provided updates and had my vehicle ready in a timely manner. Well Done!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Francisco, we're happy you found our staff to be so supportive during your experience here at MINI of The Woodlands. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
A very good experience, satisfied with everything.
A very good experience, satisfied with everything.If you go for that Dealer I recommend the seller, Ernesto, he will make sure you leave with your car.
A very good experience, satisfied with everything.
A very good experience, satisfied with everything.If you go for that Dealer I recommend the seller, Ernesto, he will make sure you leave with your car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Henry, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!
I just love the experince with Mini, Im so excited to be
I just love the experince with Mini, Im so excited to be part of this family. Im in love with my new ocean mint 2 Doors S.
I just love the experince with Mini, Im so excited to be
I just love the experince with Mini, Im so excited to be part of this family. Im in love with my new ocean mint 2 Doors S.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Natalia, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!
Everything went perfect.
Everything went perfect. From choosing the car to deliver. Kevin Held is an amazing sales person!
Everything went perfect.
Everything went perfect. From choosing the car to deliver. Kevin Held is an amazing sales person!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Loved my recent purchase at Mini of the Woodlands.
Loved my recent purchase at Mini of the Woodlands. I recently reached out to purchase from another city. They made the process extremely easy and were very attentive. Won’t hesitate to purchase any future Minis from them.
Loved my recent purchase at Mini of the Woodlands.
Loved my recent purchase at Mini of the Woodlands. I recently reached out to purchase from another city. They made the process extremely easy and were very attentive. Won’t hesitate to purchase any future Minis from them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!