Reviews
Very professional and easy to work with.
Very professional and easy to work with. Nick was super helpful. Facility was well kept.
Very professional and easy to work with.
Very professional and easy to work with. Nick was super helpful. Facility was well kept.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great dealership.
Great dealership. Full transparency no dealer ad ons. No xx. Within 2 hours of inquiry of a vehicle online. Was at dealership at agreed on a deal.
Great dealership.
Great dealership. Full transparency no dealer ad ons. No xx. Within 2 hours of inquiry of a vehicle online. Was at dealership at agreed on a deal.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
This dealership was unique and courtesies in sales.
This dealership was unique and courtesies in sales. The salesman was professional in pointing out the features of the car I inquired about. He ask if I would like a test drive. During the test drive he pointed out more features of the safety concerns. After the dive he showed me the engine components and to maintain it. He was professional while doing all the paperwork. The manager got me a real good deal in financing the the car. Mini of the Woodlands did an outstanding job in salesmanship of automobiles.
This dealership was unique and courtesies in sales.
This dealership was unique and courtesies in sales. The salesman was professional in pointing out the features of the car I inquired about. He ask if I would like a test drive. During the test drive he pointed out more features of the safety concerns. After the dive he showed me the engine components and to maintain it. He was professional while doing all the paperwork. The manager got me a real good deal in financing the the car. Mini of the Woodlands did an outstanding job in salesmanship of automobiles.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!
Excellent service-prompt,professional and transparent.
Excellent service-prompt,professional and transparent. Staff were honest, respectful, and truly customer focused. Highly recommend!” Your service advisor, Paloma provided outstanding service, keeping me informed at every stage of the process. She was not only highly knowledgeable and professional but also incredibly friendly and approachable. Her clear communication and attention to detail made the entire experience seamless and stress-free. I truly appreciated her dedication and the effort she put into ensuring I was well-informed and comfortable throughout. She was an absolute pleasure to work with!
Excellent service-prompt,professional and transparent.
Excellent service-prompt,professional and transparent. Staff were honest, respectful, and truly customer focused. Highly recommend!” Your service advisor, Paloma provided outstanding service, keeping me informed at every stage of the process. She was not only highly knowledgeable and professional but also incredibly friendly and approachable. Her clear communication and attention to detail made the entire experience seamless and stress-free. I truly appreciated her dedication and the effort she put into ensuring I was well-informed and comfortable throughout. She was an absolute pleasure to work with!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave a review for us at MINI of The Woodlands. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Paloma provided outstanding service, keeping me informed at every stage of the process. She was not only highly knowledgeable and professional but also incredibly friendly and approachable. Her clear communication and attention to detail made the entire experience seamless and stress-free. I truly appreciated her dedication and the effort she put into ensuring I was well-informed and comfortable throughout. She was an absolute pleasure to work with!
Great service, very helpful, quick, friendly and
Great service, very helpful, quick, friendly and thorough. Great experience again at Mini of the Woodlands
Great service, very helpful, quick, friendly and
Great service, very helpful, quick, friendly and thorough. Great experience again at Mini of the Woodlands
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are very happy we could provide you with a positive experience! If you ever need help, just give us a call. Happy motoring!
Sales person Kevon was friendly and knowledgeable.
Sales person Kevon was friendly and knowledgeable. Made time to answer questions and make my son and I always comfortable. Finance person has zero people skills. Unfriendly and short. Would not let us take the vehicle after paying $5500 down payment. Fortunately general manager overruled him.
Sales person Kevon was friendly and knowledgeable.
Sales person Kevon was friendly and knowledgeable. Made time to answer questions and make my son and I always comfortable. Finance person has zero people skills. Unfriendly and short. Would not let us take the vehicle after paying $5500 down payment. Fortunately general manager overruled him.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hello Saul, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great Job!
Great Job! Customer Service is Fantastic! They keep you in the loop with updates on your phone! They have coffee while you wait in their Lobby. They try hard to take care of you and your car.
Great Job!
Great Job! Customer Service is Fantastic! They keep you in the loop with updates on your phone! They have coffee while you wait in their Lobby. They try hard to take care of you and your car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Ronald, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
Every single person we dealt with at MINI of the
Every single person we dealt with at MINI of the Woodlands was professional, cheerful, and courteous; from the service manager, to our acquisition manager, and even down to the folks who stood in front and opened the door for us every time we walked in and out. The showroom and restrooms were clean and in very good condition and the waiting area was comfortable. That said, the process is cumbersome because it's all run through a central clearing house in Florida. It took 3 & 1/2 hours to sell the car, even though we'd sent in all of the requested paperwork the day before (to supposedly save time) and the car had been on site for 3 days.
Every single person we dealt with at MINI of the
Every single person we dealt with at MINI of the Woodlands was professional, cheerful, and courteous; from the service manager, to our acquisition manager, and even down to the folks who stood in front and opened the door for us every time we walked in and out. The showroom and restrooms were clean and in very good condition and the waiting area was comfortable. That said, the process is cumbersome because it's all run through a central clearing house in Florida. It took 3 & 1/2 hours to sell the car, even though we'd sent in all of the requested paperwork the day before (to supposedly save time) and the car had been on site for 3 days.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Mia, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests, and we look forward to your next visit!
The dealership was welcoming, helpful, and professional.
The dealership was welcoming, helpful, and professional. This was our second experience here and love the fact there is a set price for their vehicles.
The dealership was welcoming, helpful, and professional.
The dealership was welcoming, helpful, and professional. This was our second experience here and love the fact there is a set price for their vehicles.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!
I initially was there for an oil change.
I initially was there for an oil change. I found a vehicle i liked and as before was able to negotiate a fair price on a new vehicle! My salesperson, Nate was very knowledgeable, helpful and patient. Everyone made me feel welcome and appreciated.
I initially was there for an oil change.
I initially was there for an oil change. I found a vehicle i liked and as before was able to negotiate a fair price on a new vehicle! My salesperson, Nate was very knowledgeable, helpful and patient. Everyone made me feel welcome and appreciated.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Kara, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!