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Supreme Chevrolet West

(347 reviews)

Reviews

(347 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Supreme Chevrolet West from DealerRater.

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Good service, could use a bit more "updates"

Brought in the wife's Yukon for the "Chevy Shake" issue. Overall was pretty satisfied with service, as of now it appears to be resolved. The only complaint is lack of updates to the customer. My Ford dealer I taken my truck to in the past was good with updating atleast once or twice a day. Here I had to call and then show up one day. If they work on the updating it would be a top notch dealership.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great service

The person that waited on me today was very nice and efficient. Answered all my questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Install running boards oil change tire rotaten

The customer service was great along with the mechanics work awesome job would recommend to friends .my vehicle was completed in a timely fashion. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service after the sale.

Good service after the sale. Would recommend to a friend or family member.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The quick fix

Very fast and friendly service, and was real helpful with all of my car care needs. Real nice people, they got my business from now on

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 1.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great dealership

They make things happen. I would recommend them over and over. Everyone was very personal and had so much patient. Worth the distance. I really appreciate the people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome experience

Mr. Johnny answered every question, every repeated phone call. He tolerated all of our franticness and put us at ease through the whole process!! Mr. Lamoine got us a deal we could never pass up!! For my daughters first car ourchase we couldn’t be more pleased!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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bad experience

Had 9am appointment time, when I brought my car they did not touch it till 11am. Luckily I dropped it off, was 2pm before they had ready and I never received a call, I had to call them. So what was this big service done to my car, a oil change. 5 hours for a oil change and they also over inflated my tires by 5 psi, really you can’t get that right. My dash cam picked up everything, will not go back

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Reliability

My oil change and tire rotation was completed quickly and efficiently. The gentleman completing the work gave sound advice and included me in an informed decision concerning my tires.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Ms. Tammy Hebert/Rebecca Hebert

Made an appointment for ac repair. Waited 2 weeks deliver car for appointment kept car on lot for one week. Never looked at the car. Asked if the over booked or just didn’t want the work? Only word back was sorry do you want me to pull your car up for you. Ross Downing repaired it in one day.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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