AutoNation Ford Orange Park

Great staff and service. They’re very friendly and helpful and knowledgeable. Always a pleasure getting my car serviced at this dealership.

Sales associate was very intelligent employee. He provided us with all the information we needed to know about the vehicle we were interested in (Maverick Truck). He took us on a test drive in a hybrid Maverick. we didn't like the hybrid because of response. We talked a while about the eco boost Maverick. The associate went and got the Finance manager to see if there was anything he could do to influence us. We talked about the price of the vehicle we had traded in I thought there trade in value was low. This went on forever still asking exactly what i wanted. We finally decided on a vehicle 2024 XLT Maverick ECO boost. The vehicle had to be transported from Miami Florid. Didn't get a chance to test drive the vehicle so we missed out on the GPS and passenger electric adjustable set. The sales associate told me since I was a retired Military that I need to file online into the recognition reward of $500 reward which I did but when I turned in my DD-214 and certification from the Finance person said they gave us more dealer discount, so we don't get the recognition reward money.

I recently purchased a new vehicle and had an outstanding experience from start to finish. From the moment I walked in, the staff was welcoming, professional, and truly focused on helping me find the right car without any pressure. Gil Allen the salesperson was knowledgeable, patient, and took the time to answer all my questions. He listened to what I was looking for, stayed within my budget, and made the process smooth and stress-free. I felt like they genuinely cared about finding the right fit for me rather than just making a sale.

Just traded my 2023 F150 Lariat for a 2025 F150 Lariat. This being my 5th F150 (4th at this dealership) I am as happy as ever. Mike was first rate from the day I called (Monday) to the day I drove the new truck home (on Friday). His constant communication with me through the entire process and making sure everything was to my satisfaction, including the bedliner and window tint, was phenomenal. Another 5-star rating for both Mike and AutoNation Ford Orange Park. As far as the 2025 vs the 2023, some features were removed for 2025 including Box Link (there are new redesigned plates and no tie down cleats), Key Pad entry, ambient lighting, leather seating and probably a few others that I can?t remember off the top of my head. I state this because although I wasn?t keen on those items being removed, the Active X (which replaced the leather) is way more comfortable. For the other options that were removed, the technology package in the 2025 MORE THAN makes up for them. I do drive a lot so if you have never used Blue Cruise and adaptive cruise control, you are going to absolutely love this feature. For the Box Link, you will need to remove the mounting plates and replace them with 2023-2024 model year. For 2025, there are no Box Link specific cleats for the redesigned plates. In addition, and finally, the new Pro-Access tailgate is way better than the built-in step. Much easier to get you and anything else in and out of the bed. Again, thank you AutoNation Ford Orange Park for another smooth transaction.

I needed to replace a 12 V battery on my 2015 Ford CMax , I made an appointment and was surprised to find out that they offered a valet service. My vehicle was picked up early in the morning and dropped off mid afternoon cleaned and repaired. Thank you!

The service was amazing. I showed up a day early after driving for an hour to get to AutoNation. Al Rosseter greeted me and told they would help me anyway. He made sure everything was done and took the time to explain everything. Thank you.

Great service, fast and precise. My service writer did an amazing job. He kept me informed of the whole process.

This review is for my recent service of my 2019 Mercedes Glc 300. After rotating the tires, the pressure was not corrected. On the glc 300, the front tires should be 35psi and the rear should be 42 psi. On the way home, the tire pressure warning came on due to the underinflated rear tires. Also, they put the wrong windshield wipers on the car. When I tried to use them later that evening, one of the Blades came off completely. When I checked the other one, it was obvious that it was the wrong blade for the car. I had to go to 3 different auto shops to find the correct blades.

It all started with Jay. From the initial contract Jay was great to work with. Very knowledgeable and informative. Just the right amount of sales without the annoying pressure. The rest of the staff was just as pleased. When I purchase another vehicle it will be with these guys. I highly recommend these guys. One of the best buying experiences I've ever had. Thank you all!

Not reliable I am not receiving what I consider the Lincoln experience to I was promised