Don Shetler Buick Chevrolet

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(16 reviews)
Visit Don Shetler Buick Chevrolet
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–5:30pm
Tuesday 8:00am–6:00pm 7:30am–5:30pm
Wednesday 8:00am–6:00pm 7:30am–5:30pm
Thursday 8:00am–6:00pm 7:30am–5:30pm
Friday 8:00am–6:00pm 7:30am–5:30pm
Saturday 8:00am–4:00pm Closed
Sunday Closed Closed
New (337) 393-6745 (337) 393-6745
Used (337) 393-7007 (337) 393-7007
Service (337) 393-7005 (337) 393-7005

Inventory

See all 53 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since June 2013.
Hello and welcome to your Don Shetler Buick Chevrolet! As your local Lafayette Buick Chevrolet dealer we strive to give our customers the highest quality of customer service and the lowest prices possible. We want our Buick & Chevrolet customers to feel welcome and value their business as it's vital to our success as well as theirs.

Don Shetler Buick Chevrolet is just north of Interstate 10 and right next to Highway 13.
"Your Local Lafayette Buick & Chevrolet Dealer!"

Service center

Phone number (337) 393-7005

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
Closed
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(16 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

Worst service ever no diesel mechanic

On April 2022 I had problems with my 2016 duramax. It had a long starting time and was dieing out on the road. I drove to the nearest dealership Don Shetler Chevrolet in crowley. The service girl pulled a code that the crank shaft position sensor was bad. They kept my truck for a week looking for the problems. They called me and said that it was the cp4 injection pump was the problem. After they changed the pump that was $8500 it had exactly the same problem. Then the mechanic or part changer pulled the code for the crank shaft position sensor which fixes the dieing out problem. Then they said they had it fixed and charge me 8500dollars. After keeping it for weeks I got in it and still had the long cranking time. I brought it back and they kept it for couple more weeks and never fixed it. I been trying to get them to warranty there work for months only be told that they can't fix it. They broke parts didn't tighten bolts on the intake and hoses. Never warranty any of it. Untrustworthy and worse service ever. I will never do business with them again and advise everyone to do the same. Save your money go somewhere else

1.0

Worst service ever no diesel mechanic

On April 2022 I had problems with my 2016 duramax. It had a long starting time and was dieing out on the road. I drove to the nearest dealership Don Shetler Chevrolet in crowley. The service girl pulled a code that the crank shaft position sensor was bad. They kept my truck for a week looking for the problems. They called me and said that it was the cp4 injection pump was the problem. After they changed the pump that was $8500 it had exactly the same problem. Then the mechanic or part changer pulled the code for the crank shaft position sensor which fixes the dieing out problem. Then they said they had it fixed and charge me 8500dollars. After keeping it for weeks I got in it and still had the long cranking time. I brought it back and they kept it for couple more weeks and never fixed it. I been trying to get them to warranty there work for months only be told that they can't fix it. They broke parts didn't tighten bolts on the intake and hoses. Never warranty any of it. Untrustworthy and worse service ever. I will never do business with them again and advise everyone to do the same. Save your money go somewhere else

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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5.0

Satisfied car buyer

I was very well taken care of.the service was amazing. Connie was very friendly and very helpful with all the questions we had.i would recommend don shethler for your next vehicle purchase.

5.0

Satisfied car buyer

I was very well taken care of.the service was amazing. Connie was very friendly and very helpful with all the questions we had.i would recommend don shethler for your next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Great customer service

Awesome customer service ,they made my car buying experience easy. I will be back when it comes time to service my vehicle. Thank you Nicole

5.0

Great customer service

Awesome customer service ,they made my car buying experience easy. I will be back when it comes time to service my vehicle. Thank you Nicole

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Was fast and quick easy purchase

Was fast and quick easy purchase would buy again no pressure and hassle staff is very nice. Place has always been a great dealership for many years

5.0

Was fast and quick easy purchase

Was fast and quick easy purchase would buy again no pressure and hassle staff is very nice. Place has always been a great dealership for many years

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

EXCELLENT

Great deal, friendly and knowledgeable staff, and no hassle. Was in and out quick with the vehicle I wanted. Would HIGHLY recommend to anyone looking for a new or pre owned vehicle.

5.0

EXCELLENT

Great deal, friendly and knowledgeable staff, and no hassle. Was in and out quick with the vehicle I wanted. Would HIGHLY recommend to anyone looking for a new or pre owned vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Excellent Sales Service!

Excellent customer service! All aspects of my car buying experience were hassle free! I told Mr. Mike what I was expecting in a vehicle and he made it happen. Within 2 hours they had me rolling out in a nicer, newer car! I will definitely make another purchase there!

5.0

Excellent Sales Service!

Excellent customer service! All aspects of my car buying experience were hassle free! I told Mr. Mike what I was expecting in a vehicle and he made it happen. Within 2 hours they had me rolling out in a nicer, newer car! I will definitely make another purchase there!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Mary Lormand

Nicole was so helpful in finding me just the vehicle I need for personal and business use. Pat made the buying process very easy. Scott in service was very knowledgeable when I had an accident and made sure all parts were replaced as needed. Always very friendly and timely service from all employees.

5.0

Mary Lormand

Nicole was so helpful in finding me just the vehicle I need for personal and business use. Pat made the buying process very easy. Scott in service was very knowledgeable when I had an accident and made sure all parts were replaced as needed. Always very friendly and timely service from all employees.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Looking for a new work truck

It is like working with a trusted friend l!! They treat you as family. Had a fantastic experience with Nicole from beginning to end the process was fab tasting. No pressuring or sales tactics

5.0

Looking for a new work truck

It is like working with a trusted friend l!! They treat you as family. Had a fantastic experience with Nicole from beginning to end the process was fab tasting. No pressuring or sales tactics

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Service

Scott Reese was such a big help, I will recommend this dealerships service department to all of my friends. Thank so much again Scott Reese.

5.0

Service

Scott Reese was such a big help, I will recommend this dealerships service department to all of my friends. Thank so much again Scott Reese.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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5.0

New Car

I have purchased at least 10 vehicle's from this dealership over the years. From our sales person Nicole to the guys in service, they have always gone above and beyond to make sure we are always taken care of.

5.0

New Car

I have purchased at least 10 vehicle's from this dealership over the years. From our sales person Nicole to the guys in service, they have always gone above and beyond to make sure we are always taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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See all 16 reviews