Reviews
Service was better this time They remembered my coupon this time I am confused because last time they service dept said to would need rear brakes soon this time they said they were ok Bridget is a nice addition very friendly and ask. If we meaning the people waiting for service needed anything
Service was better this time They remembered my coupon this time I am confused because last time they service dept said to would need rear brakes soon this time they said they were ok Bridget is a nice addition very friendly and ask. If we meaning the people waiting for service needed anything
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
My experience with White’s Toyota was in a word “enjoyable”. No pressure sale and went above and beyond to prepare the car for me. New tires, brakes, even removed the door dings! And to top it off delivered the car to my home over 2 hours drive away. Highly recommend this dealership. 2014 Toyota Venza
My experience with White’s Toyota was in a word “enjoyable”. No pressure sale and went above and beyond to prepare the car for me. New tires, brakes, even removed the door dings! And to top it off delivered the car to my home over 2 hours drive away. Highly recommend this dealership. 2014 Toyota Venza
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Very helpful to work with. Josh & George are always getting me the best deals and rates.
Very helpful to work with. Josh & George are always getting me the best deals and rates.
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Josh did a fine job. He needs to speak up a bit for us older customers. I had to keep asking him to repeat himself. The vehicle problem was fixed quickly. Great service. A special shout out to the Parts Dept for having the part available and on time for my repair.
Josh did a fine job. He needs to speak up a bit for us older customers. I had to keep asking him to repeat himself. The vehicle problem was fixed quickly. Great service. A special shout out to the Parts Dept for having the part available and on time for my repair.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Takes too long for a routine oil change. Two hours seems like a long time to wait!
Takes too long for a routine oil change. Two hours seems like a long time to wait!
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Very friendly knowledgeable respectful. Very easy to work with. Will definitely be going back for my next car
Very friendly knowledgeable respectful. Very easy to work with. Will definitely be going back for my next car
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Fast, effective, honest He was accurate which the bill and got the work done very quickly.
Fast, effective, honest He was accurate which the bill and got the work done very quickly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Overall happy with our purchase. Troy was awesome and knowledgeable of the car we wanted.
Overall happy with our purchase. Troy was awesome and knowledgeable of the car we wanted.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
After oil change I lost all my oil within the day. Double check your work.
After oil change I lost all my oil within the day. Double check your work.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Being an out-of-town customer/buyer, Troy sped us through the purchase process in under 3.5 hours, and that included returning a one-way rental car to the rental car lot and us just checking some things out on the truck before the drive back home (250 miles, one way), so it was really only about 2.5 hours from start to finish, from our initial viewing of the truck, in person, for the very first time, to putting the temporary license plate on, and bidding us a safe trip back home to Michigan. We have never had a vehicle purchase go this fast. Usually, it takes 3 hours just to hand over a pre-determined payment, get the keys in our hand, and put a temporary tag on, but this visit to White's Toyota and Honda of Lima also included the initial viewing of the vehicle, an extensive test drive of about 12 miles or more, and negotiation of a purchase price. We would definitely be a repeat customer if they have another used vehicle that meets our standards. Thanks again to everyone we worked with at White's Toyota and Honda of Lima. It was a great experience.
Being an out-of-town customer/buyer, Troy sped us through the purchase process in under 3.5 hours, and that included returning a one-way rental car to the rental car lot and us just checking some things out on the truck before the drive back home (250 miles, one way), so it was really only about 2.5 hours from start to finish, from our initial viewing of the truck, in person, for the very first time, to putting the temporary license plate on, and bidding us a safe trip back home to Michigan. We have never had a vehicle purchase go this fast. Usually, it takes 3 hours just to hand over a pre-determined payment, get the keys in our hand, and put a temporary tag on, but this visit to White's Toyota and Honda of Lima also included the initial viewing of the vehicle, an extensive test drive of about 12 miles or more, and negotiation of a purchase price. We would definitely be a repeat customer if they have another used vehicle that meets our standards. Thanks again to everyone we worked with at White's Toyota and Honda of Lima. It was a great experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car