Mazda City of Orange Park

5.0 out of 5 5.0

Reviews

5.0 out of 5 5.0
427 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    December 2, 2020

    My girlfriend and I went into orange park looking for a very specific Mazda 3. After going to three dealerships without being able to get the deal we needed... we decided to try Mazda City. That was by far the best decision of the day, our salesman Joe Jacobson was absolutely phenomenal in helping us get exactly what we needed. Believe me, it was difficult because my girlfriend is not easy to please. Between Joe and Aaron we were able to get the perfect car and the perfect warranty and financing. I highly recommend this dealer!

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    Dealer Response

    Hi Tim - Thank you for taking the time to review us! It means a lot to hear that you and your girlfriend had such a successful purchase experience at ...Mazda City of Orange Park. We appreciate your business and will certainly pass on the kind words to Joe and Aaron. Enjoy your new vehicle!

  • 5.0 out of 5
    November 30, 2020

    Mark Brandon is the BEST!!! Mark was very helpful and answered all of my questions. I am highly satisfied with my new car! Thanks again, Mark!

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    Dealer Response

    Kristen - thank you for posting about your 5-star experience with Mark. We are excited to hear that you are enjoying your new car and on behalf of all... of us at Mazda City of Orange Park, safe travels!

  • October 31, 2017

    Recently my mother and I just bought a Mazda C-X 5 2013 from Mazda City of Orange Park on October 28, 2017. Our sales consoltant Joel Montijo was friendly,... informative, and most importantly willing to work with us. We let him know what we were looking for in a car and what price range we were looking for and he was able to find us an excellent deal. The whole experience was not pressure based and the facts given where clear and straight forward. Joel's approach to explaining things to us was based on what we wanted, and he was not interested in simply trying to talk us in to something we couldn't afford or any thing we weren't comfortable with. I really appreciate his help sincerely and I recommend both Joel and Mazda City of Orange Park for anyones next buy.

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  • 5.0 out of 5
    November 30, 2020

    My wife and I had been to several other dealerships earlier in the day and it just started to rain so we just thought about taking a look at the interior... of a few SUVs. Neil greeted us right away and presented us with a CX-9 that was in the showroom. After a few minutes, Neil noticed our excitement about the interior and then said that we had to drive it. He started us out with a FWD and it was great, but in the rain I did notice a little wheel spin. He pointed out that the AWD will handle much better and went out in the rain to get an AWD ready for us to drive. Neil was exactly right about the handling of the AWD system that Mazda offers. My wife and I were impressed with the CX-9 and Neil's knowledge of the vehicle and his willingness to go back and forth in the lot while rain was pouring down. I cannot say enough about the experience and the entire team. Aaron of finance was sure to take his time even though the dealership had just closed. An all star effort by the Mazda City team of Orange Park. Thanks!

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    Dealer Response

    Carlos - feedback like this makes our day as customer satisfaction is our priority. We're glad to see that Neil and Aaron walked you through the purch...ase of your Mazda CX-9 and helped you choose features that best suit your needs. It was a privilege to have your business at Mazda City of Orange Park and on behalf of all of us here, we wish you safe travels!

  • 5.0 out of 5
    November 27, 2020

    Joe Jacobson made the car buying experience comfortable. He was thorough in his answers and helpful in getting to know the cars so I could chose the best... one to fit my lifestyle. Thanks Joe!

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    Dealer Response

    Thanks for this lovely review of Mazda City of Orange Park, Ginger! It's wonderful to hear that Joe went above and beyond to find you the perfect vehi...cle. We wish you many safe and happy miles in your new car!

  • 5.0 out of 5
    November 25, 2020

    I was looking to buy my first car, and decided to get one from Mazda City. From the start, Joel went above and beyond to make sure any questions were answered... and that I was satisfied with the purchase. I left impressed with not only the car, but also the overall experience! Thank you Joel, and thank you Mazda City!

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    Dealer Response

    Jane - it was so kind of you to share your feedback! All of us at Mazda City of Orange Park are proud to have been a part of your car buying experienc...e and we're thrilled to see that Joel was such a pleasure to work with. On behalf of our whole team, congrats and safe travels!

  • 5.0 out of 5
    November 23, 2020

    Bought a car last week and was assisted by Joel. He did an excellent job explaining the ins and outs of the CX-5 that we bought. I highly recommend asking... for Joel when you visit. Luis also assisted us and got us the best deal possible!

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    Dealer Response

    We couldn't have asked for better feedback, Gregory! We're thrilled to hear that Joel and Luis made your car-buying experience so special. Thank you f...or choosing Mazda City of Orange Park - we wish you many happy miles in your new Mazda CX-5!

  • 5.0 out of 5
    November 18, 2020

    This is my 4th new Mazda purchased from Mazda City. This time I bought a CX-5. I love the car. I love the store. And I love Victor Thompson. He is always... warm and friendly and helpful. Thank you to the entire staff!

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    Dealer Response

    Thank you so much for coming back to Mazda City of Orange Park! We are thrilled to hear that you love your new Mazda CX-5 and loved your experience wo...rking with Victor. Safe driving and we'll see you next time!

  • 5.0 out of 5
    November 16, 2020

    Working with John to purchase my new Mazda was a pleasure. No issues from beginning to end. Best car buying experience I have ever had!

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    Dealer Response

    Congratulations on your new vehicle, Peter! It is great to hear that John made your purchase experience go so smoothly. We appreciate your feedback an...d hope to work with you again at Mazda City of Orange Park!

  • 5.0 out of 5
    November 13, 2020

    I thoroughly enjoyed my experience working with John. He made it easy and convenient to purchase a car. He worked with me online and over the phone . When... I arrived at the dealership the paperwork was printed and ready to sign. It didn’t take hours like I’ve experienced in the past. Thank you for making my car buying experience very pleasurable!!

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    Dealer Response

    Nicole, thank you for taking the time to leave us a review! We couldn't be happier to hear that you enjoyed working with John here at Mazda City of Or...ange Park, and we will certainly let him know that you appreciate his help. Safe driving in your newly purchased vehicle!

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