Mazda City of Orange Park

5.0 out of 5 5.0

Reviews

5.0 out of 5 5.0
314 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    September 12, 2019

    The more I drive my new Mazda6, the more I love it. The car itself is a gem. I am grateful for salesman, Mark Brandon of MazdaCity, who was trustworthy... and patient throughout the entire decision making process. He answered all questions with a genuine response and possessed the sincere qualities we all desire in a salesperson. I would recommend asking for him to assist you when you visit the store.

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  • 5.0 out of 5
    September 11, 2019

    I purchased my Mazda CX-5 in May after my Nissan Altima gave out on me on the highway. The day I went car shopping, I had an idea of what I wanted, but... I was not set on a particular make and model. I had visited a few dealerships and my interactions were not very pleasant- the sales representatives either paid no attention to me or were too pushy. Mazda City of Orange Park immediately stood out because of how exceptionally well I was treated as soon as I walked in the doors. Not to mention, the lot full of cars was clean and inviting and the office space was also well kept. I worked with Joel Montijo and he was the best sales associate I could have asked for. He was very knowledgable, professional, accommodating and patient considering that I was a first time buyer with many questions. I never felt like I was being coerced into making a decision and he presented options for me in an objective manner, so that I could better decide. In the end, I was sold on the CX-5 since I had known I wanted a smaller-sized SUV for good value and the price I paid for a new CX-5 was a lot better than the certified pre-owned SUVs I had viewed earlier that day. Joel ended up staying an hour past the store closing to go through all of the paperwork with me and to this day, makes himself readily available for questions about my vehicle. I highly recommend Mazda City of Orange Park and Joel Montijo!

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    Shopped for a new car
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  • October 31, 2017

    Recently my mother and I just bought a Mazda C-X 5 2013 from Mazda City of Orange Park on October 28, 2017. Our sales consoltant Joel Montijo was friendly,... informative, and most importantly willing to work with us. We let him know what we were looking for in a car and what price range we were looking for and he was able to find us an excellent deal. The whole experience was not pressure based and the facts given where clear and straight forward. Joel's approach to explaining things to us was based on what we wanted, and he was not interested in simply trying to talk us in to something we couldn't afford or any thing we weren't comfortable with. I really appreciate his help sincerely and I recommend both Joel and Mazda City of Orange Park for anyones next buy.

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    Shopped for a used car
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  • 5.0 out of 5
    September 7, 2019

    Great offer, no pressure environment, and customer first mentality! Victor went above and beyond to help pick the best vehicle for my needs! On top... of all that there is a kitty mascot!

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  • 5.0 out of 5
    August 19, 2019

    I would recommend this establishment to anyone looking for a new or used vehicle. Lee our sales guy was awesome, there was no hassle, no gimmicks, he came... to work to sell a car and that's what he did. We explained exactly what we were looking for and got exactly what we wanted. Their team treated us like family. Lee, Mr. Steve and Luis were amazing. I truly appreciate this wonderful car buying experience.

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    Shopped for a used car
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  • 5.0 out of 5
    August 13, 2019

    My experience with Joel Montijo was exceptionally well and informative. Joel provided me with all information I asked for with regards to the vehicle I... was pursuing, as well as provided me with additional options to choose from. He provided me with clear pros and cons for each option I was looking at and answered any questions I had about them. The service did not stop there. When I finally made my selection, Joel stayed with me through out the process. He provided me with all documentation that went with the used Truck I was buying (such as, CarFax and detail mechanic inspection). He made sure that I was aware of all "short comings" (dents, scratches, and such) that the truck had, as well as explained to me what all the truck had to offer (all the features, electronics and bells/whistles it had). During my time there, I know for fact I was taken good care of and I was very confident with my purchase. I would recommend Joel to anyone!!

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  • 5.0 out of 5
    August 2, 2019

    We recently purchased a 2019 CX-5 at Mazda City of Orange Park. After inquiring about their inventory and prices, Joel Montijo did an outstanding job... of finding our beautiful auto at a fair price. Joel assisted us in every phase to make our purchase a very enjoyable process! Luis Serna, who completed our financing and paperwork, was also very thorough, helpful, and professional. Joel followed up after our purchase to assure that we understood the operation of the many great features available on our CX-5. From Joel to Luis, and all the employees at Mazda City...THANKS for making our purchase a fun experience!

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  • 5.0 out of 5
    June 1, 2019

    Repeat customer and will repeat again! Previously bought my car new. Returned yesterday with my husband who bought a barely used car. Dealership has awesome... customer service. Victor Thompson, Joel Montijo, Luis Serna and Steven (last name? in sales) are THE guys! These men definitely made us feel they cared more for us than they did about making a sale. Our experiences at this dealership always make us feel like we are family. Oh, and we love our cars!!!!

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  • 5.0 out of 5
    May 26, 2019

    I got exactly the car I wanted because Victor went the extra mile to find it and deliver it to me. The price was great and clearly stated upfront. A lengthy... and patient tutorial by Victor on the features of the car was invaluable. The whole buying process had zero hassle. Thanks!

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  • 5.0 out of 5
    May 11, 2019

    Joel Montijo made the whole experience from the point of first contact to driving off with my new 2018 Mazda 6 an amazing experience! He is beyond knowledgeable... in every aspect and build a personal relationship with you as soon as you walk through that door. This was my smoothest experience ever when it came to getting a car and I will definitely continue going back to the team at Mazda City of Orange Park. They’re all amazing! I definitely recommend them to anyone who’s looking to get a car!

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