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Mazda City of Orange Park

(781 reviews)
Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2021 state dealer award
View 8 awards
2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

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Reviews

(781 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mazda City of Orange Park from DealerRater.

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Mike was fantastic to work with.

Mike was fantastic to work with. My husband and Mike worked all details of our trade to the purchase of our new Mazda RX5 on text and email. This included photos and price negotiations. Mike made this car purchase easy with his knowledge and professionalism. Thank you so much Mike. We love the new Mazda.

Mike was fantastic to work with.

Mike was fantastic to work with. My husband and Mike worked all details of our trade to the purchase of our new Mazda RX5 on text and email. This included photos and price negotiations. Mike made this car purchase easy with his knowledge and professionalism. Thank you so much Mike. We love the new Mazda.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Barry, it's wonderful to hear that Mike made your experience at Mazda City of Orange Park seamless and enjoyable. Enjoy every moment with your new Mazda RX5!

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Paul, my service advisor always provides excellent

Paul, my service advisor always provides excellent service. He really cares about his customers.I always have a great experience.

Paul, my service advisor always provides excellent

Paul, my service advisor always provides excellent service. He really cares about his customers.I always have a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Andre, we're delighted to hear that Paul consistently provides you with excellent service at Mazda City of Orange Park. Thank you for sharing your positive experience!

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It was a great experience working with Neil Middleton in

It was a great experience working with Neil Middleton in finding me the best vehicle that fits my personal needs. The car drives smoothly and it’s very comfortable. I love it 🙏🏾😇😊

It was a great experience working with Neil Middleton in

It was a great experience working with Neil Middleton in finding me the best vehicle that fits my personal needs. The car drives smoothly and it’s very comfortable. I love it 🙏🏾😇😊

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Karen, we're delighted to hear that Neil helped you find the perfect vehicle at Mazda City of Orange Park! Enjoy your smooth and comfortable ride!

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It was truly a pleasure doing business with Neil

It was truly a pleasure doing business with Neil Middleton & the staff at Mazda City of Orange Park. My sister & I have purchased many cars & I have to say--Mazda City is among the best. We recommend both Neil & Mazda City highly.

It was truly a pleasure doing business with Neil

It was truly a pleasure doing business with Neil Middleton & the staff at Mazda City of Orange Park. My sister & I have purchased many cars & I have to say--Mazda City is among the best. We recommend both Neil & Mazda City highly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Linda & Carolyn, we're delighted to hear that Neil and the Mazda City of Orange Park team made your car-buying experience so enjoyable. Thank you for recommending us! Enjoy your new rides!

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Neil and Louis were awesome.

Neil and Louis were awesome. Except for a couple of hiccups, very good buying experience. I ended up with a vehicle that I am satisfied with. Neil was very busy and took the time to answer all my questions and I appreciate that. This is my second vehicle that I have bought from the dealership and I would do it again. They’re overall very helpful and respectful. Just that dang hiccup that I felt had an impact on my total experience. But, not enough to not buy another car from them thank you Neil and Louis for all of your help.

Neil and Louis were awesome.

Neil and Louis were awesome. Except for a couple of hiccups, very good buying experience. I ended up with a vehicle that I am satisfied with. Neil was very busy and took the time to answer all my questions and I appreciate that. This is my second vehicle that I have bought from the dealership and I would do it again. They’re overall very helpful and respectful. Just that dang hiccup that I felt had an impact on my total experience. But, not enough to not buy another car from them thank you Neil and Louis for all of your help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with Neil and Louis at Mazda City of Orange Park! We're glad to hear that despite a couple of hiccups, you had a positive buying journey and are satisfied with your vehicle. We appreciate your loyalty as a returning customer and look forward to assisting you again in the future!

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Neil was great, and he explained all the features, would

Neil was great, and he explained all the features, would definitely consider buying from them in future. Also, finance dept made everything quick and easy. Couldn’t be happier!

Neil was great, and he explained all the features, would

Neil was great, and he explained all the features, would definitely consider buying from them in future. Also, finance dept made everything quick and easy. Couldn’t be happier!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Susan, we're delighted to hear that Neil and our finance team made your experience at Mazda City of Orange Park a positive one! We look forward to assisting you with any future purchases.

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The dealership was great to work with.

The dealership was great to work with. The salesman was knowledgeable when I came in to see the car i was interested in and gave information on all the details. They were able to help get the majority of the paperwork done in advance so when I got there it was quick. The finance crew was great in going over everything and explaining each document. The best part is the killer deal I got, no other dealer was able to come close to the deal they gave me, and i did my homework by checking around! Your in good hands here.

The dealership was great to work with.

The dealership was great to work with. The salesman was knowledgeable when I came in to see the car i was interested in and gave information on all the details. They were able to help get the majority of the paperwork done in advance so when I got there it was quick. The finance crew was great in going over everything and explaining each document. The best part is the killer deal I got, no other dealer was able to come close to the deal they gave me, and i did my homework by checking around! Your in good hands here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Brandi, we're delighted to hear that you had such a positive experience at Mazda City of Orange Park! It's fantastic that our team could provide the information and deal you were looking for. Enjoy your new ride!

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Neil was great!

Neil was great! We had an amazing experience! It was pretty quick and easy ! Thank you!

Neil was great!

Neil was great! We had an amazing experience! It was pretty quick and easy ! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Donna, we're glad to hear that Neil provided 5-star service here at Mazda City of Orange Park! Thanks for sharing your kind words!

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Highly recommend!

Highly recommend! This place really made the process easy and smooth. They were able to get me the car that I wanted and at the price I wanted to pay without all the back and forth haggling. Ask for Victor! He was absolutely wonderful and took care of me! He explained everything in detailed and went above my expectations. Those little things, like making sure I didn’t forget my sunglasses in the top visor or toll responder from my old car, and even cleaning my license before putting it on the new car made me feel like he genuinely cared. Great experience!

Highly recommend!

Highly recommend! This place really made the process easy and smooth. They were able to get me the car that I wanted and at the price I wanted to pay without all the back and forth haggling. Ask for Victor! He was absolutely wonderful and took care of me! He explained everything in detailed and went above my expectations. Those little things, like making sure I didn’t forget my sunglasses in the top visor or toll responder from my old car, and even cleaning my license before putting it on the new car made me feel like he genuinely cared. Great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're delighted to hear that Victor and the team at Mazda City of Orange Park made your car-buying experience smooth and enjoyable! It's wonderful knowing they went above and beyond with those thoughtful touches. Thanks for recommending us, enjoy your new ride!

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Robert, Luis and Anthony were a pleasure to work with.

Robert, Luis and Anthony were a pleasure to work with. They gave us a fair trade value worked with us for the best financing and never felt pressure to buy. Would buy here again

Robert, Luis and Anthony were a pleasure to work with.

Robert, Luis and Anthony were a pleasure to work with. They gave us a fair trade value worked with us for the best financing and never felt pressure to buy. Would buy here again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Joe, we're delighted to hear that Robert, Luis, and Anthony made your experience at Mazda City of Orange Park a positive one. Thank you for choosing us and sharing your feedback!

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