Rountree Moore Toyota

After the sale I am having problems with them returing my calls. Other than that It was a pleasure doing business with y'all.I have coming here for years... and have referred family members and friends.

Even though my deal was very difficult Ray hung in there with me till I was in the vehicle that I wanted and not what the bank would put me in. I will... definitely bring more business to him and this dealership.

My overall experience here was better than expected... I would actually call it EXCELLENT! First off, if you ever visit this lot, I highly recommend requesting... Heather. She is by far one of the best sales reps I've encountered at any dealership. She was quick to reply and got me answers to all my questions about the car I was interested in, no matter if she was at work or not. I ended up buying the car right before the dealership closed, and everyone there treated me as if I was the first person to walk in at opening time. About Thirty minutes after leaving the lot, however, I unfortunately received a check engine light on the car. Naturally, I immediately texted Heather about the event. She responded at 9.30 P.M, well after her shift, and told me to bring in the next day so they could inspect the car and take care of the problem. After the inspection, the problem was found and cost around $2,000 to fix. The car does not have a warranty, mind you, but they insisted that they would fix it for FREE and give me a loaner car in the meantime, again for FREE. Many would think that they should have done both of these things given the circumstance, but I've witnessed dealerships who wouldn't, especially on a 13 year old car. Anyway, the repair was taken care of in less than 24 hours and I got my car back with a list of the repairs that was done. I will continue to monitor the car as I am slightly skeptical of something else coming up, but that is at no fault of the dealer. Like I said, it's a 13 year old car, so some issues are expected, however, I have confidence that this dealership can fix the problem while taking care of its customers. I would definitely buy another vehicle from this place in a heartbeat!

We started out trying to repair our old car. Mitchell was nothing less than fantastic to work with, even though it was ultimately not worth repairing.... We ended trading up instead. I had nothing but good experiences buying here and my new car is awesome. John Scobie was so nice and really listened to get me in a car that worked for our family.

The whole process was very good. Heather Green was wonderful. From picking out the vehicle to the financing. She really cares about her customers . The... whole process was great & that's the way car buying should be. Great job,Heather.

I just purchased a 2019 Subaru Crosstrek Limited from Rountree Moore. Marissa Mazzamuto, the sales agent and Graham Dyck, the financier were wonderful.... I started looking almost a month ago. Marissa always kept in touch with me and when I met her at the dealership she was very knowledgeable about the cars I was looking at and helpful in getting me into the right car. Graham, the finance manager told me about getting a refund on the warranty I purchased on my old car, a 2018 Rav 4. Had he not told me, I wouldn't be getting a substantial refund from Toyota. That's the kind of service I'm looking for in a dealership. While I find purchasing a vehicle stressful, I'm glad for this seamless experience with Rountree.

Had a great experience. Customer series's excellent. Rashaad was a very professional and very helpful. Would highly recommend him to anyone. The overall... experience was ver pleasant.

Not much to say. Originally made contact through Edmunds while researching a new car purchase. Narrowed choices down to Toyota 4RUNNER, Highlander, or... Nissan Pathfinder. Test drove a couple of vehicles and decided on the Highlander. We were able to make a deal with Rountree-Moore.

ROUNTREE MOORE Toyota went above and beyond on taking care of me. Came in for an oil change and left with a new Toyota Tacoma !

I had been shopping around for a Tacoma for a couple of months, but was unable to find what I wanted for a fair price. Marissa not only located the exact... truck I was looking for, but beat the other dealerships prices. At no time was there any pressure or "sales pitch" from anyone at this dealership. The final quote was an out the door price. There was no attempt to tack on other costs when I went to sign the paperwork. I was very happy with this transaction, and would recommend this dealership.