ALL STAR BUICK GMC TRUCK

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
101 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    October 9, 2018

    FYI: Allstar Buick GMC Truck Inc. parts/service will do you extremely wrong and not even try to correct their mistakes. We went in and bought some new... tires that we really didn’t even NEED. They were supposedly going to put them themselves but unknowingly to me subcontracted the job out to Gunter tire. That was a month and a half ago. We have been up there countless times over the past month and a half because: -Our rims were scratched -Our old tires were damaged beyond use so we cannot sell them -Our new tire was shredded from the inside and losing air -Our tire sensor was damaged -The rim spacer was lost -One of my rims was cracked Totaling almost $1500 in damages. Upper Management/Owner is just as bad as employees, and pretty much accused me of just trying to get something for free after I just gave them $1400 and just want them to do the right thing and fix what they broke. There’s nothing left I can do now besides blast them on here for their malpractice and warn all of y’all not to do business with them because they blatantly lie, do damage to your vehicle and do not take care of their customers. We will now do all of our business with Southern Tire Mart , who graciously helped us out when it wasn’t their mistake or responsibility to do so.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We are concerned with your review, Melanie. I apologize and would like to speak with you about the details of your disappointment. Please contact me a...t your earliest convenience. Hope to hear from you soon. Sincerely, Bobby Hommel - Service Manager - (337) 313-0723

  • 5.0 out of 5
    October 6, 2017

    Buying a vehicle at Allstar was the most pleasurable car buying experiences I have had in my 40plus years of buying automobiles. Working with Jered was... awesome. There was none of the usual gameplay involved in the transaction. Darcy complimented the visit with hassle free financing. No pressures to buy extended warranties. Thanks Team Allstar.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • February 23, 2018

    Enjoyed my visit and wish i could have reached a deal with yhem. But for my next trip i hope to come back and make a buy

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate the kind words, Andrew. We look forward to seeing you again in the future! Sincerely, Terry Anderson - BDC Manager - (337) 313-0723

  • 5.0 out of 5
    September 13, 2017

    Left there very satisfied. We also met with the owner whom was very friendly. We would recommend our sales person, Marcus, because he was very concerned... and helpful and did all he could to meet our wants and needs. We would recommend our friends and family to All Star Buick

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    September 10, 2017

    Great price, great salesman, ask for Marcus Myers. He found the truck I was looking for at a great price!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    August 22, 2017

    GREAT CUSTOMER SERVICE AND WONDERFUL PEOPLE TO WORK WITH! HIGHLY RECOMMEND

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    April 1, 2017

    Jack Hebert and his entire staff were extremely helpful in the purchase of our Yukon XL. Also during the service review of our purchase Terry assured us... quality service and from experience All Star does have wonderful service.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    March 21, 2017

    Bought 2 vehicles within 4 months from here and I got great deals on both of them. Great service, friendly, was helped getting my notes where I wanted... them, gave me a great trade in value on my truck, and gave me great deals on both vehicles I bought...

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    March 20, 2017

    Will recommend them to no one called me to waste time as if they were going to help and then silence. Costumer service is everything but I didn't get that... and this was my second time trying to use them they did enjoy to shut me up thanks for nothing

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    January 24, 2017

    Highly recommend All Star GMC .. excellent experience.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
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