Reviews
Just bought a new Ford Pickup with MCLANE FORD.
Just bought a new Ford Pickup with MCLANE FORD. It was the best car buying experience I ever had, there have been many over the past 50 years. Very good price, knowledgeable salesperson, good trade in value, no haggling fair price upfront, delivery as promised, dealer prep was perfect and beautiful. Tava, the salesman, was great in the whole process from price negotiation to delivery of the vehicle. I?ll go nowhere else when I car shop in the future.
Just bought a new Ford Pickup with MCLANE FORD.
Just bought a new Ford Pickup with MCLANE FORD. It was the best car buying experience I ever had, there have been many over the past 50 years. Very good price, knowledgeable salesperson, good trade in value, no haggling fair price upfront, delivery as promised, dealer prep was perfect and beautiful. Tava, the salesman, was great in the whole process from price negotiation to delivery of the vehicle. I?ll go nowhere else when I car shop in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The sales process was quick and easy.
The sales process was quick and easy. I enjoyed working with Felipe, Matt and Penny.
The sales process was quick and easy.
The sales process was quick and easy. I enjoyed working with Felipe, Matt and Penny.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Harold, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Tava did a great job getting me into exactly what I
Tava did a great job getting me into exactly what I wanted! I love my new Bronco Sport!
Tava did a great job getting me into exactly what I
Tava did a great job getting me into exactly what I wanted! I love my new Bronco Sport!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jodee, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
New Maverick purchase
Was very frustrating that there were no vehicles available, and ordering process took nearly 9 months or more
New Maverick purchase
Was very frustrating that there were no vehicles available, and ordering process took nearly 9 months or more
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Purchase of Ford Edge
I have used McLane Ford for several years now and have found them to be efficient and courteous and eager to assist and serve. This was no exception.
Purchase of Ford Edge
I have used McLane Ford for several years now and have found them to be efficient and courteous and eager to assist and serve. This was no exception.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Zach, your satisfaction means a lot to us, and we truly appreciate you choosing McLane Ford of Fredericksburg, LLC for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.
Very Satisfied
I was met by Kenny and introduced to the salesman Felipe. I had my first oil change today and had the opportunity to meet Taylor, Kenny daughter. I purchased a 2023 F350 4 door dually Lariat. I am very happy with the truck but also how the purchase went. It was simple and it was quick just like the first oil chg and service update went today. I am a retired executive and experienced lots of different situations and personalities thru out my career. I give a big thumbs up to this dealership. The quality and the service is reflected by the company ownership and it’s employees.
Very Satisfied
I was met by Kenny and introduced to the salesman Felipe. I had my first oil change today and had the opportunity to meet Taylor, Kenny daughter. I purchased a 2023 F350 4 door dually Lariat. I am very happy with the truck but also how the purchase went. It was simple and it was quick just like the first oil chg and service update went today. I am a retired executive and experienced lots of different situations and personalities thru out my career. I give a big thumbs up to this dealership. The quality and the service is reflected by the company ownership and it’s employees.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for leaving such a great review and high star rating. We look forward to your next visit! Take care!
Leader of the Dealerships
Beat Dealership to work with that I have ever found
Leader of the Dealerships
Beat Dealership to work with that I have ever found
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!
Ford F-350 Dually
I was fortunate that Eric Atkinson & Westley Wright had recommended McClane Ford in Fredricksburg to me. Felipe was excellent in customer service. From time of ordering over the phone to the assembly date then the delivery time we were updated via text. Saw the truck on Monday had it ready for pick up on Thursday after adding the rhino liner. Drove up on Friday and was in and out in 30 minutes w/o any hassles or them pushing anything extra on us. They listened to what we wanted and let us know what all was offered signed and left for lunch. Came back from lunch and my license plate was already on the truck not a dealer tag. The owner came to introduce himself and thanked us personally for buying from them. Hands down great experience from start to finish with the best prices I have found on a Ford. Thank you all at McClane Ford we will certainly look here first in the future.
Ford F-350 Dually
I was fortunate that Eric Atkinson & Westley Wright had recommended McClane Ford in Fredricksburg to me. Felipe was excellent in customer service. From time of ordering over the phone to the assembly date then the delivery time we were updated via text. Saw the truck on Monday had it ready for pick up on Thursday after adding the rhino liner. Drove up on Friday and was in and out in 30 minutes w/o any hassles or them pushing anything extra on us. They listened to what we wanted and let us know what all was offered signed and left for lunch. Came back from lunch and my license plate was already on the truck not a dealer tag. The owner came to introduce himself and thanked us personally for buying from them. Hands down great experience from start to finish with the best prices I have found on a Ford. Thank you all at McClane Ford we will certainly look here first in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Owner
Fast and easy and had my choice of what I needed and ordered
Owner
Fast and easy and had my choice of what I needed and ordered
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
Survey
Tava Hamilton could not have been more helpful. He took great care of us and I would recommend for any of my friends to buy their next car from him.
Survey
Tava Hamilton could not have been more helpful. He took great care of us and I would recommend for any of my friends to buy their next car from him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Amanda, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for the recommendation, and have an amazing day!