Reviews
I have bought two expensive vehicles from this
I have bought two expensive vehicles from this dealership, my next purchase will will at another Ford dealership. If you window shop on days they are closed you will have the police called on you, and they will show up in overbearing force. Apparently shopping for a new Bronco and looking under to see the shock color to tell if it is sasquatch or not is enough to warrant this very uncomfortable experience. It felt like they just wanted me to say something they could use to get an arrest for their quota. How much worse this could have been for Gullo if these police has their way and arrested someone who was mearly thinking about purchasing a 58k+ vehicle from them, that is not a good way to retain customers. I have been driving for 30 years now and never have I had a lot call the police cause I was looking at vehicles while they were closed. If you don't want people window shopping then you need to have no trespassing violators will be prosecuted signs. There are plenty of other dealerships that don't treat past/future customers as criminals. I am going to be in the market for either and f150 or a Bronco in the next year, but rest assured I will not have to worry about giving Gullo Ford any more of my business except for recalls.
I have bought two expensive vehicles from this
I have bought two expensive vehicles from this dealership, my next purchase will will at another Ford dealership. If you window shop on days they are closed you will have the police called on you, and they will show up in overbearing force. Apparently shopping for a new Bronco and looking under to see the shock color to tell if it is sasquatch or not is enough to warrant this very uncomfortable experience. It felt like they just wanted me to say something they could use to get an arrest for their quota. How much worse this could have been for Gullo if these police has their way and arrested someone who was mearly thinking about purchasing a 58k+ vehicle from them, that is not a good way to retain customers. I have been driving for 30 years now and never have I had a lot call the police cause I was looking at vehicles while they were closed. If you don't want people window shopping then you need to have no trespassing violators will be prosecuted signs. There are plenty of other dealerships that don't treat past/future customers as criminals. I am going to be in the market for either and f150 or a Bronco in the next year, but rest assured I will not have to worry about giving Gullo Ford any more of my business except for recalls.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Coltin is our new car person for life!
Coltin is our new car person for life! He was so reliable, respectful, and responsive. If I could give him more than 5 stars, I would! Sales manager was also amazing, no games!!! This place will not disappoint…and I’m easily annoyed, lol.
Coltin is our new car person for life!
Coltin is our new car person for life! He was so reliable, respectful, and responsive. If I could give him more than 5 stars, I would! Sales manager was also amazing, no games!!! This place will not disappoint…and I’m easily annoyed, lol.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great place to purchase a new Ford!
Great place to purchase a new Ford! Love the new Explorer ST ! Lilly was awesome to work with and answered all of our questions! Highly suggest Gullo Ford and their team!
Great place to purchase a new Ford!
Great place to purchase a new Ford! Love the new Explorer ST ! Lilly was awesome to work with and answered all of our questions! Highly suggest Gullo Ford and their team!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I rated the dealership separately, But I wanted to give
I rated the dealership separately, But I wanted to give special attention to the sales person and finance individual. The person who handled the sales process, Karl Alfeld Internet Manager, and JR, Fnance, in addition to the service department. They answered every question, provided a printout of the findings of the 40 point inspection and actions taken, demonstrated the cars features and handled the finance expeditiously. I would rate them a 10. At the age of 85, I've had a lot of experience with sales organizations and have rarely experienced this level of cooperation & forthrightness.
I rated the dealership separately, But I wanted to give
I rated the dealership separately, But I wanted to give special attention to the sales person and finance individual. The person who handled the sales process, Karl Alfeld Internet Manager, and JR, Fnance, in addition to the service department. They answered every question, provided a printout of the findings of the 40 point inspection and actions taken, demonstrated the cars features and handled the finance expeditiously. I would rate them a 10. At the age of 85, I've had a lot of experience with sales organizations and have rarely experienced this level of cooperation & forthrightness.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Sue, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!
Randy was great from start to finish.
Randy was great from start to finish. He honored every request with positive energy. I recommend asking for him if you decide to shop at Gullo.
Randy was great from start to finish.
Randy was great from start to finish. He honored every request with positive energy. I recommend asking for him if you decide to shop at Gullo.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!
Great advertised price without any big hidden mark ups in
Great advertised price without any big hidden mark ups in the end like many other dealers. There were no games so I traveled a little farther to close the deal. Very smooth and fast in/out the dealership so I could get back home.
Great advertised price without any big hidden mark ups in
Great advertised price without any big hidden mark ups in the end like many other dealers. There were no games so I traveled a little farther to close the deal. Very smooth and fast in/out the dealership so I could get back home.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Bradley, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!
Live in El Paso was applying for used vehicle, everything
Live in El Paso was applying for used vehicle, everything was going great, the vehicle was approved by my bank talking to sales person Ali, I was on my to finish everything and letting him know i was on my way, halfways there he texted me that the vehicle was being sold at the moment and nothing he could. After going all week back and forth he comes out with that xx. The vehicle stills shows on their site. I think sales guy didn't want to sell it to us.
Live in El Paso was applying for used vehicle, everything
Live in El Paso was applying for used vehicle, everything was going great, the vehicle was approved by my bank talking to sales person Ali, I was on my to finish everything and letting him know i was on my way, halfways there he texted me that the vehicle was being sold at the moment and nothing he could. After going all week back and forth he comes out with that xx. The vehicle stills shows on their site. I think sales guy didn't want to sell it to us.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Ordered my 1st truck at gullo and the experience was
Ordered my 1st truck at gullo and the experience was painless. My salesman Shawn Breland did an excellent job and I certainly recommend him.
Ordered my 1st truck at gullo and the experience was
Ordered my 1st truck at gullo and the experience was painless. My salesman Shawn Breland did an excellent job and I certainly recommend him.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great dealership, great people, and great prices!
Great dealership, great people, and great prices! Our online sales guy name is Christian and he went obove and beyond to make us Happy. Also Ida in aftermarket sales was great too’ :)
Great dealership, great people, and great prices!
Great dealership, great people, and great prices! Our online sales guy name is Christian and he went obove and beyond to make us Happy. Also Ida in aftermarket sales was great too’ :)
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We had a very enjoyable experience at Gullo Ford .
We had a very enjoyable experience at Gullo Ford . Excellent service and great selection! Thanks!
We had a very enjoyable experience at Gullo Ford .
We had a very enjoyable experience at Gullo Ford . Excellent service and great selection! Thanks!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car