Reviews
Great people, and they definitely made the buying
Great people, and they definitely made the buying experience less painful, and they did their best to get me in the car I wanted.
Great people, and they definitely made the buying
Great people, and they definitely made the buying experience less painful, and they did their best to get me in the car I wanted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the kind words! We're thrilled to hear that our team helped make the buying experience smooth and got you into the car you wanted. Enjoy your new ride, and Welcome to the O’Steen Volvo Cars of Jacksonville family! 🚗💙 If you ever need anything, we’re just a call away!-AS
The Staff at O'Steen Volvo was bery professional and
The Staff at O'Steen Volvo was bery professional and courteous. They addressed any questions I had regarding my purchase.
The Staff at O'Steen Volvo was bery professional and
The Staff at O'Steen Volvo was bery professional and courteous. They addressed any questions I had regarding my purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team at O'Steen Volvo Cars of Jacksonville. Providing professional and courteous service is always our top priority, and we're glad we could answer all your questions and help with your purchase. Enjoy your new vehicle, and please don't hesitate to reach out if there's anything else we can do for you!-AS
Pretty easy and relaxing experience over all.
Pretty easy and relaxing experience over all. The deal was fair on car and trade
Pretty easy and relaxing experience over all.
Pretty easy and relaxing experience over all. The deal was fair on car and trade
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the great feedback! We’re glad to hear your experience was easy and relaxing, --that’s exactly what we aim for. Enjoy your new vehicle, and don’t hesitate to reach out if you need anything down the road!-AS
very satisfied with the customer service it was agreat
very satisfied with the customer service it was agreat experience sales stuff was very knowladgeable
very satisfied with the customer service it was agreat
very satisfied with the customer service it was agreat experience sales stuff was very knowladgeable
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words! We're thrilled to hear that you had a great experience and that our sales team was able to assist you knowledgeably. Providing excellent customer service is our top priority, and it's always rewarding to know when we've succeeded. We look forward to serving you again in the future!-AS
Salma was great for us.
Salma was great for us. She put up with me being hard-core about what I wanted and I was totally satisfied with the deal I made. The one thing I didn't like was when I handed the 16000.00 check to the money guy he told us it wasn't except able because it was a 3rd party check and he couldn't take it. Well he went to big boss and found out it was OK. He ask me if he didn't take the check would I have left. I told him I would have told him to forget it. I wasn't happy my wife wasn't happy and he lmos cost you a sale. Tell him to get his act together as I didn't like it at all
Salma was great for us.
Salma was great for us. She put up with me being hard-core about what I wanted and I was totally satisfied with the deal I made. The one thing I didn't like was when I handed the 16000.00 check to the money guy he told us it wasn't except able because it was a 3rd party check and he couldn't take it. Well he went to big boss and found out it was OK. He ask me if he didn't take the check would I have left. I told him I would have told him to forget it. I wasn't happy my wife wasn't happy and he lmos cost you a sale. Tell him to get his act together as I didn't like it at all
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience with us. We're thrilled to hear that Salma took great care of you and helped you get exactly what you were looking for—she’s truly an asset to our team! We also want to sincerely apologize for the confusion and frustration regarding the check during the payment process. Your feedback is being taken seriously, and we’ll be addressing this internally to ensure our team handles situations like this more confidently and professionally in the future. If you need further assistance please reach out directly to our General Manager Ross at 904-396-5486 We truly appreciate your patience and the fact that you stuck with us despite the hiccup. If there’s anything more we can do for you, please don’t hesitate to reach out.-AS
Jason did a great job.
Jason did a great job. He explained everything that I needed to know!! He was very helpful!
Jason did a great job.
Jason did a great job. He explained everything that I needed to know!! He was very helpful!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We're so glad to hear that Jason was helpful and took the time to explain everything clearly. Providing a smooth and informative experience is always our goal, and it’s great to know Jason delivered that for you. We truly appreciate your business and hope you're enjoying your new vehicle. If you ever have any questions or need assistance down the road, we're always here to help! -AS
The dealership was quick to respond to our inquiry and
The dealership was quick to respond to our inquiry and gave us a great price for our new vehicle and competitive amount for our trade-in. Salma drove 4 hours round trip to deliver our new car! Thank you for making the process seamless.
The dealership was quick to respond to our inquiry and
The dealership was quick to respond to our inquiry and gave us a great price for our new vehicle and competitive amount for our trade-in. Salma drove 4 hours round trip to deliver our new car! Thank you for making the process seamless.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us and that everything—from the pricing to the trade-in—met your expectations. We'll be sure to pass along your appreciation to Salma for going the extra mile (literally!) to deliver your new vehicle. Enjoy your new car, and please don’t hesitate to reach out if you need anything in the future!-AS
The dealership, was courteous and professional.
The dealership, was courteous and professional. They were friendly and not aggressive and tried to create an atmosphere conducive for a customer to engage in considering a transaction. There was a conscious effort made to treat a client as family and not just another sale and I appreciated the manner in which they performed. Jesse is highly qualified and certainly a benefit to the brands' reputation.
The dealership, was courteous and professional.
The dealership, was courteous and professional. They were friendly and not aggressive and tried to create an atmosphere conducive for a customer to engage in considering a transaction. There was a conscious effort made to treat a client as family and not just another sale and I appreciated the manner in which they performed. Jesse is highly qualified and certainly a benefit to the brands' reputation.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience with us. We're so pleased to hear that you felt welcomed and respected throughout your visit. Creating a comfortable and pressure-free environment is something we strive for, and it’s wonderful to know that came through. We're especially proud of Jesse and are glad to hear he made such a positive impression. We'll be sure to share your kind words with him. Thank you again for choosing us—we truly value your trust and support!-AS
Salma made this the best car buying experience I’ve had.
Salma made this the best car buying experience I’ve had. She’s super knowledgeable about the vehicles and the many features of the Volvos. On top of that, she’s a doll and a pleasure to work with. I started out texting her then ended up in the showroom for the afternoon. She held our hands through everything and has promised to be with us for the next several years as our advisor. Highly recommend O’Steen Volvo, and ask for Salma for the best experience!!
Salma made this the best car buying experience I’ve had.
Salma made this the best car buying experience I’ve had. She’s super knowledgeable about the vehicles and the many features of the Volvos. On top of that, she’s a doll and a pleasure to work with. I started out texting her then ended up in the showroom for the afternoon. She held our hands through everything and has promised to be with us for the next several years as our advisor. Highly recommend O’Steen Volvo, and ask for Salma for the best experience!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the amazing review! We’re thrilled to hear that Salma made your car-buying experience the best one yet. 🙌 Her product knowledge, warmth, and dedication truly set her apart, and we’re so glad she was able to guide you through every step of the process. It means a lot to know you felt supported and valued — not just during your visit, but moving forward as well. We’re lucky to have Salma on our team, and even luckier to have customers like you! Enjoy every mile in your new Volvo, and don’t hesitate to reach out — we’re here for you every step of the way. 🚘💙-AS
Great service, very clean and modern.
Great service, very clean and modern. Very satisfied with everything we experienced at O Steen
Great service, very clean and modern.
Great service, very clean and modern. Very satisfied with everything we experienced at O Steen
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience at O’Steen and appreciated our service and atmosphere. It means a lot to us to know that everything met your expectations. We hope to welcome you back again soon!-AS