Jaguar Land Rover Jacksonville

4.5
(350 reviews)
Visit Jaguar Land Rover Jacksonville
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–7:30pm 7:30am–6:00pm
Tuesday 8:00am–7:30pm 7:30am–6:00pm
Wednesday 8:30am–7:30pm 7:30am–6:00pm
Thursday 8:30am–7:30pm 7:30am–6:00pm
Friday 8:30am–7:30pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

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New (904) 638-8130 (904) 638-8130
Used (904) 647-4220 (904) 647-4220

Inventory

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About our dealership

This seller has been on Cars.com since January 2018.
At Jaguar Land Rover Jacksonville we treat the needs of each individual customer with paramount concern. We understand that you have high expectations and as a Certified Jaguar and Land Rover dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory schedule a test drive and investigate financing options. We look forward to serving you!
Ask about our "Fields Matters" amenities program. Free car washes loaner cars and more.

Service center

Phone number (904) 647-4220

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

4.5
(350 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jaguar Land Rover Jacksonville from DealerRater.

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5.0

Mary is a outstanding service advisor, wonderful to work

Mary is a outstanding service advisor, wonderful to work with and will continue to use Land Rover Jacksonville

5.0

Mary is a outstanding service advisor, wonderful to work

Mary is a outstanding service advisor, wonderful to work with and will continue to use Land Rover Jacksonville

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to know that Mary provided you with such excellent service at Jaguar Jacksonville! We appreciate your continued support and look forward to working with you in the future.

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5.0

From scheduling my service appointment to seeing it

From scheduling my service appointment to seeing it completed, my experience was seamless and efficient! The service department did an outstanding job keeping us informed and moving things forward. Mary could not have been more personable and gracious! Darlene and Don Hinson Jacksonville, DL

5.0

From scheduling my service appointment to seeing it

From scheduling my service appointment to seeing it completed, my experience was seamless and efficient! The service department did an outstanding job keeping us informed and moving things forward. Mary could not have been more personable and gracious! Darlene and Don Hinson Jacksonville, DL

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Darlene, we're so glad to know that your service appointment at Jaguar Land Rover Jacksonville went smoothly and efficiently. We'll be sure to pass on your kind words about Mary! Thanks for the review!

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5.0

This was my 4th Land Rover purchase since 2015.

This was my 4th Land Rover purchase since 2015. Taylor was very helpful along with the entire sales team. I would highly recommend buying from Fields Land Rover as I feel the LR is the best SUV in its class of high end vehicles.

5.0

This was my 4th Land Rover purchase since 2015.

This was my 4th Land Rover purchase since 2015. Taylor was very helpful along with the entire sales team. I would highly recommend buying from Fields Land Rover as I feel the LR is the best SUV in its class of high end vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Peter, it's fantastic to know that Taylor and our team at Jaguar Jacksonville could assist you with your 4th Land Rover purchase! We appreciate the recommendation. Enjoy your new SUV!

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5.0

My experience at Jax Land Rover was exceptional.

My experience at Jax Land Rover was exceptional. They were in constant contact and resolved my issue quickly and efficiently! As always, Thank you for your outstanding service!!

5.0

My experience at Jax Land Rover was exceptional.

My experience at Jax Land Rover was exceptional. They were in constant contact and resolved my issue quickly and efficiently! As always, Thank you for your outstanding service!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Robin, we're delighted to know that our team at Jaguar Jacksonville provided you with exceptional service and resolved your issue efficiently. Thank you for the positive feedback!

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5.0

Great Service.

Great Service. Problem and the required fix was explained well and clearly before the start of work

5.0

Great Service.

Great Service. Problem and the required fix was explained well and clearly before the start of work

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the great review! We appreciate your business here at Jaguar Jacksonville.

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5.0

The experience was excellent.

The experience was excellent. From the pickup of my car to the fix and return of my car the next day was wonderful. Daniel called and told me what the problem was and he fixed it. Very good service. Actually, excellent! Thank you. Would definitely recommend them.

5.0

The experience was excellent.

The experience was excellent. From the pickup of my car to the fix and return of my car the next day was wonderful. Daniel called and told me what the problem was and he fixed it. Very good service. Actually, excellent! Thank you. Would definitely recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're delighted to know that you had an excellent experience with us at Jaguar Jacksonville! It's great to learn that Daniel and our team were able to provide top-notch service. Thanks for recommending us, we appreciate it!

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5.0

Randi was the best from the initial order to delivery.

Randi was the best from the initial order to delivery. Answered all our questions instantly. Very knowlegable and very friendly.

5.0

Randi was the best from the initial order to delivery.

Randi was the best from the initial order to delivery. Answered all our questions instantly. Very knowlegable and very friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to know that you had a great experience with Randi at Jaguar Jacksonville! It's wonderful to see how well she was able to assist you. Thanks for your kind words and we hope you enjoy your new vehicle!

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5.0

Liam was fantastic, great experience working with the

Liam was fantastic, great experience working with the team at the dealership. I would recommend anyone work with Liam.

5.0

Liam was fantastic, great experience working with the

Liam was fantastic, great experience working with the team at the dealership. I would recommend anyone work with Liam.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Chase, we're delighted to know that Liam and our team at Jaguar Jacksonville provided you with a fantastic experience. Thanks for recommending us!

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5.0

Awesome dealership!

Awesome dealership! Land Rover Team are so professional and very accommodating, particularly Ms Randi Morgan! She is terrific! helped me from start to finish getting my vehicle. She deserves a pay raise 😊

5.0

Awesome dealership!

Awesome dealership! Land Rover Team are so professional and very accommodating, particularly Ms Randi Morgan! She is terrific! helped me from start to finish getting my vehicle. She deserves a pay raise 😊

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so glad to know you had a great experience with our team, especially Randi! Your kind words are much appreciated and we'll make sure they reach her. Thanks for choosing Jaguar Jacksonville - enjoy your new vehicle!

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4.0

1st year service provides at 8,600 miles.

1st year service provides at 8,600 miles. Pricey at $1,400 for oil change and tire rotate and balance. Tires have been squeaking for some time now and was told it’s to be expected. Tough to swallow given the amount I paid for the vehicle. Stephen in service was great!

4.0

1st year service provides at 8,600 miles.

1st year service provides at 8,600 miles. Pricey at $1,400 for oil change and tire rotate and balance. Tires have been squeaking for some time now and was told it’s to be expected. Tough to swallow given the amount I paid for the vehicle. Stephen in service was great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jack, we appreciate your feedback. It's great to know Stephen provided excellent service at Jaguar Jacksonville, but we're sorry to hear about the tire issue. We're always here for further assistance if needed, so feel free to reach out at your convenience. Safe travels! Kevin Coughlin - Service Manager - 904-642-1500 x140

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