Reviews
I can’t say enough great things about the service team at
I can’t say enough great things about the service team at Fields Land Rover Jacksonville—Mary and Dale are simply the best! Every time I walk in, I feel like part of the family. They provide outstanding customer service and truly care about their clients. Dale, the technician, is incredibly knowledgeable and takes the time to thoroughly explain what my vehicle needs, ensuring I understand the work being done. His expertise and attention to detail give me complete confidence in the service. Mary goes above and beyond to make the entire experience seamless. She is always on top of communication, keeping me informed every step of the way. Her professionalism, friendliness, and dedication make a huge difference. If you’re looking for a service department that is reliable, transparent, and truly puts the customer first, I highly recommend Fields Land Rover Jacksonville. You won’t be disappointed!
I can’t say enough great things about the service team at
I can’t say enough great things about the service team at Fields Land Rover Jacksonville—Mary and Dale are simply the best! Every time I walk in, I feel like part of the family. They provide outstanding customer service and truly care about their clients. Dale, the technician, is incredibly knowledgeable and takes the time to thoroughly explain what my vehicle needs, ensuring I understand the work being done. His expertise and attention to detail give me complete confidence in the service. Mary goes above and beyond to make the entire experience seamless. She is always on top of communication, keeping me informed every step of the way. Her professionalism, friendliness, and dedication make a huge difference. If you’re looking for a service department that is reliable, transparent, and truly puts the customer first, I highly recommend Fields Land Rover Jacksonville. You won’t be disappointed!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Brian, thank you for the glowing review! We're delighted to hear that Mary and Dale have made your experiences at Jaguar Land Rover Jacksonville so positive and easygoing. Your recommendation means a lot to us, and we'll be sure to pass along your kind words!
Mary Osei provides excellent customer service.
Mary Osei provides excellent customer service. She makes sure she puts her clients concerns at ease. You are comfortable and happy upon leaving. She represents excellence for this dealership. An awesome individual.
Mary Osei provides excellent customer service.
Mary Osei provides excellent customer service. She makes sure she puts her clients concerns at ease. You are comfortable and happy upon leaving. She represents excellence for this dealership. An awesome individual.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Mary provided such excellent service at Jaguar Jacksonville! It's wonderful knowing she made your experience comfortable and positive. Thank you for sharing this feedback with us!
Treated very well.
Treated very well. Not pressured. Sales rep Albi was great. I would recommend them and buy from them again. Purchase was painless.
Treated very well.
Treated very well. Not pressured. Sales rep Albi was great. I would recommend them and buy from them again. Purchase was painless.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kevin, it's fantastic to hear that Albi and the team at Jaguar Jacksonville made your purchase experience so smooth. We appreciate your recommendation and look forward to assisting you again in the future!
Tha work was completed in a timely manner.
Tha work was completed in a timely manner. The problem was fixed also a recall notice was also complete Stephan was vergood at jumping in to get the work completed. Wasn't expecting to have a fuel pump fail at 60k milestones
Tha work was completed in a timely manner.
Tha work was completed in a timely manner. The problem was fixed also a recall notice was also complete Stephan was vergood at jumping in to get the work completed. Wasn't expecting to have a fuel pump fail at 60k milestones
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us at Jaguar Jacksonville. We're glad to hear that Stephan and the team were able to address both the problem and recall efficiently, even though it was unexpected. We appreciate your feedback!
Fields Land Rover has been my “ car central” since 2010
Fields Land Rover has been my “ car central” since 2010 for all my car needs and servicing. The staff, ambiance and how they all work as a team makes for a great experience.
Fields Land Rover has been my “ car central” since 2010
Fields Land Rover has been my “ car central” since 2010 for all my car needs and servicing. The staff, ambiance and how they all work as a team makes for a great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for being a loyal customer since 2010! We're delighted to hear that the team at Jaguar Jacksonville continues to provide a great experience. We appreciate your support and look forward to serving all your car needs in the future!
Jerome was great with everything.
Jerome was great with everything. He me good customer service. He walk through everything and Explain everything with me. I can’t complain in a bad way.
Jerome was great with everything.
Jerome was great with everything. He me good customer service. He walk through everything and Explain everything with me. I can’t complain in a bad way.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Deanroy, we're delighted to hear that Jerome provided you with excellent service at Jaguar Jacksonville. It's great to know he made the process clear and enjoyable for you. Thanks for sharing your experience!
4th Land Rover from Fields As usual awesome customer
4th Land Rover from Fields As usual awesome customer service from sales thru to service dept All family now have “Firlds cars” and Will keep buying from them due to excellent customer service and all the perks of being a Fields customer
4th Land Rover from Fields As usual awesome customer
4th Land Rover from Fields As usual awesome customer service from sales thru to service dept All family now have “Firlds cars” and Will keep buying from them due to excellent customer service and all the perks of being a Fields customer
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Evelyn, we're delighted to hear that you and your family continue to enjoy the excellent customer service at Jaguar Jacksonville. Thank you for being such loyal customers!
Excellent customer service!
Excellent customer service! Our sales rep was great. I’m glad we purchased from this dealership.
Excellent customer service!
Excellent customer service! Our sales rep was great. I’m glad we purchased from this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We really appreciate your review! Thank you for choosing Jaguar Jacksonville.
Stephen, provided excellent customer service, which
Stephen, provided excellent customer service, which included a thorough detailed explanation of the suggested and completed services.
Stephen, provided excellent customer service, which
Stephen, provided excellent customer service, which included a thorough detailed explanation of the suggested and completed services.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your positive experience! We're glad to hear Stephen provided excellent customer service and detailed explanations at Jaguar Jacksonville. We appreciate your feedback!
Excellent customer service and follow through.
Excellent customer service and follow through. Professional and accurate with what they said they would do.
Excellent customer service and follow through.
Excellent customer service and follow through. Professional and accurate with what they said they would do.
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words! We're delighted to hear that our team at Jaguar Land Rover Jacksonville provided excellent customer service and follow-through. We appreciate your support!