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I am have bought 2 cars in the last two years from two different DeMontrond dealers. Both the Hyundai and Volkswagen gave me the best possible price and... deals. No need for haggling and no random changes to the initial call/emails upon entry to the dealership. This was a very disheartening experience. Not only did they NOT honor their internet pricing but they increased the price by nearly 13,000 dollars. With this in mind I can certainly tell you this place is not worth the visit.
Thank you for the feedback, Bobby. Please know that customer satisfaction is paramount to us! We will be escalating your concerns to our upper managem...ent team for their review. Would you kindly send us your best contact information to: email@example.com so that we may further look into your most recent visit to our dealership? We look forward to hearing back from you soon.
I bought a Ford Focus and needed some repair work on the top from a dent in it Took it and left it for 3 days. I got my car back and noticed a few days... later there is a shoe mark torn into my leather seat Greasy prints all inside my car and on the sun roof controls. My husband took it back to show them they have denied doing this to my new car. My roof panel is loose and you can see daylight also. The body shop manager called me and said they made a claim to ford for the damage and they denied it. WHY? Ford did not do this they did. They refuse to fix my car. The body guy is lying about not doing this to my new car. SO, I INFORMED HER WE WILL NEVER PURCHASE ANOTHER VEHICLE OR REFER ANYONE AGAIN TO THIS DELEARSHIP AGAIN. WE HAVE PURCHASED SEVERAL VEHICLES THERE IT IS OBVIOUS THIS BODY SHOP IS BAD NEWS JUST GROM THE REVIEWS I CAN SEE. If Mr Anderson was still around this would have e been made good He was a good man.
Laura, thank you for the feedback. Please know that we take your concerns seriously. This information will be shared with our upper management team fo...r review.
We have been buying trucks with Anderson Ford for 12 yrs and have always been satisfied. This dealership is A+++ above any other we have dealt with.... Customers are treated like family. I am grateful for this blessing and so qlad to have friends and family that helped make it happen. God bless Texas.
Absolutely LOVED working with my salesperson Caleb; He worked VERY hard to ensure I drove out with my NEW Escape. Caleb understood my terms and was very... caring in handling the buying process after my Fusion was TOTALED in an accident.
very professional, a family type atmosphere, enjoyed the people that helped me.
The staff was quick, knowledgable, and very professional........ I would recommend them to anyone.
Everyone was very nice and helpful. It was quick and easy. And they didn't mind me car shopping in a storm. On my only day off work. Would definitely go... back
I purchased my car from this dealership, and loved them. But today I was having it serviced good experience.
Excellent Experience! Brad Crow and Matthew Coleman made all the difference in the world. I highly recommend this dearlership. Fair, Friendly, no pressure,... with honest folks making you feel happy and comfortable to buy from them. Matthews’ knowledge is second to none!!! Professionalism at its best. Thanks Matt and Brad!
this service was terrible they said they did front end linement and didnt and charged me l20.00 I didnt know it till i went to buy new tires and they... told me you dont have a front end alinement