Giles Nissan Opelousas

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(7 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(7 reviews)

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5.0

My overall experience was great from start to finish.

My overall experience was great from start to finish. Tommy Bailey is the best!!! I would literally recommend any and everyone who’s looking for a vehicle to go find this man. I spoke with him over the phone, told him what I wanted, in less than an hour he called back with my approval and drove away in my 2018 Infiniti Q50 the next day. I loved his energy from start to finish. I will forever be one of his customers. Also, I can’t for get about Ryan Francis in financing he’s the best at what he does. Having dealt with these two I would have given my experience 1,000 stars but unfortunately I can only give 5.

5.0

My overall experience was great from start to finish.

My overall experience was great from start to finish. Tommy Bailey is the best!!! I would literally recommend any and everyone who’s looking for a vehicle to go find this man. I spoke with him over the phone, told him what I wanted, in less than an hour he called back with my approval and drove away in my 2018 Infiniti Q50 the next day. I loved his energy from start to finish. I will forever be one of his customers. Also, I can’t for get about Ryan Francis in financing he’s the best at what he does. Having dealt with these two I would have given my experience 1,000 stars but unfortunately I can only give 5.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Tamika, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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1.0

ALERT - Read the fine print - Not as Advertised

Be very wary of this dealership, especially the tires for life and power train for life, it's just the normal tire warranty you get when you buy any tire. 2k Miles and 1.5 months after purchasing a new vehicle there and the tires for life did not Cover a brand new Tire less than 2 months old...already purchasing a new Tire. It's alot of slick talk and false promises, the general manager not only didn't honor the "tires for life" but tried to sell me a maintenance plan. I would have gladly driven an hour to the dealership for all my services but i don't trust their word or service. Overall a good experience as far as purchasing went but the after purchase experience has made me take my business to a local retailer instead. Not sure they really care I just want future customers to go in with their eyes open and don't get taken in by grand claims and promises...they are not there.

1.0

ALERT - Read the fine print - Not as Advertised

Be very wary of this dealership, especially the tires for life and power train for life, it's just the normal tire warranty you get when you buy any tire. 2k Miles and 1.5 months after purchasing a new vehicle there and the tires for life did not Cover a brand new Tire less than 2 months old...already purchasing a new Tire. It's alot of slick talk and false promises, the general manager not only didn't honor the "tires for life" but tried to sell me a maintenance plan. I would have gladly driven an hour to the dealership for all my services but i don't trust their word or service. Overall a good experience as far as purchasing went but the after purchase experience has made me take my business to a local retailer instead. Not sure they really care I just want future customers to go in with their eyes open and don't get taken in by grand claims and promises...they are not there.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 5.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Brandon, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like to have a better understanding about your experience. Please reach out to us at (337) 942-2277 at your earliest convenience and we will do our best to resolve this with you.

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1.0

HORRIBLE and SCAMMERS

Poor quality vehicles! I bought a brand new Maxima! The car has been barely driven! Less than 10,000 miles and so many items on the car “needed” repair or replacement! I will NEVER purchase anything from this car dealership. I will tell others to stay away from this car dealership!

1.0

HORRIBLE and SCAMMERS

Poor quality vehicles! I bought a brand new Maxima! The car has been barely driven! Less than 10,000 miles and so many items on the car “needed” repair or replacement! I will NEVER purchase anything from this car dealership. I will tell others to stay away from this car dealership!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Netta, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (337) 942-2277 at your earliest convenience and we will do our best to resolve this with you.

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5.0

Chevy Camaro

Great and wonderful people we need more people like this very helpful very kind very truthful so I would definitely shop here I would bring family and friends and church members and members of the pta and all the soccer moms from school I gave them your number and email address as well as the great hope Baptist church choir and the junior devision little league baseball team and the car coolers from churches and mc Donald's

5.0

Chevy Camaro

Great and wonderful people we need more people like this very helpful very kind very truthful so I would definitely shop here I would bring family and friends and church members and members of the pta and all the soccer moms from school I gave them your number and email address as well as the great hope Baptist church choir and the junior devision little league baseball team and the car coolers from churches and mc Donald's

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Terence, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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5.0

Service

Great services no matter what day it is.the sale manager and service manager came to my residence on a Saturday too repair a minor issue I had with my vehicle now that great service

5.0

Service

Great services no matter what day it is.the sale manager and service manager came to my residence on a Saturday too repair a minor issue I had with my vehicle now that great service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Dale, we really appreciate your feedback! We can't wait to see you again, have a great day.

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5.0

Very Satisfied Customer

In my recent purchase at Giles Nissan of Opelousas, Tommy and the entire staff made our purchase a "Top Notch" experience. We will definitely recommend them to our family and friends!

5.0

Very Satisfied Customer

In my recent purchase at Giles Nissan of Opelousas, Tommy and the entire staff made our purchase a "Top Notch" experience. We will definitely recommend them to our family and friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Great experience!

I recently bought a vehicle with Nissan of Opelousas and their staff was second to none. The whole process was a breeze and they made me feel very comfortable making this big purchase. I plan on doing more business with them in the future.

5.0

Great experience!

I recently bought a vehicle with Nissan of Opelousas and their staff was second to none. The whole process was a breeze and they made me feel very comfortable making this big purchase. I plan on doing more business with them in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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