Reviews
Fast and courteous service.
Fast and courteous service. Highly recommend this dealership for all of your vehicle needs. Never had any issues from purchasing to servicing
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your recommendation and are glad to know you've had a positive experience with us at Bud Cross Ford, from purchasing to servicing. Thanks for the review!
Best dealership in the Brazos Valley.
Best dealership in the Brazos Valley. I would recommend this dealership to anyone looking to by a vehicle.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Kevin! We're so glad to know that you consider us the best dealership in Brazos Valley! Thanks for recommending Bud Cross Ford, we appreciate your support.
Appointment and service completed on time.
Appointment and service completed on time. Service check-in and check-out done with a pleasant smile.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know that you had a timely and pleasant experience with us at Bud Cross Ford. Thanks for the positive feedback, we appreciate it!
Amazing
Always a pleasure dealing with the staff at Bud Cross. From sales to service. Everyone is friendly, helpful and always with a smile on everyone’s face.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hey Brenda, thank you for the great review! We're delighted to know you've had such positive experiences with our team at Bud Cross Ford. We always aim for friendly and helpful service. Have a great ride!
Nice visit for me and my vehicle
Routine maintenance visit was as enjoyable as can be and Julie took excellent care of my vehicle and me. The customer waiting area is comfortable and I was in and out quickly and satisfied with the service.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the great review! We're glad to hear that Julie provided excellent care during your routine maintenance visit. Our team at Bud Cross Ford always strives to make your experience as enjoyable and efficient as possible. Drive safely, and we hope to see you back next time!
Great Service
The team at Bud Cross is so helpful and great to work with. They take care of their customers no matter what the issue might be. I really appreciated all the trouble Mario recently went through to address a minor cosmetic concern I had on my vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Morgan, we truly appreciate your kind words about our team here at Bud Cross Ford. We're glad to hear that Mario was able to address the minor cosmetic concern you had on your vehicle and provide excellent customer care. Thank you for choosing us as your automotive partner, and we look forward to serving you again in the future!
Professional, competent and listened to my wishes for a
Professional, competent and listened to my wishes for a vehicle. Completely wonderful experience from start to finish.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're thrilled you had a fantastic experience with our Bud Cross Ford team! Thank you for taking the time to share your positive feedback. We hope you enjoy your vehicle and look forward to working with you again in the future!
They are the kindest dealership I’ve ever been to.
They are the kindest dealership I’ve ever been to. They offered coffee water in the lounge to wait for my vehicle to be serviced.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad you enjoyed your visit! It's our pleasure to offer complimentary refreshments while you wait for your vehicle to be serviced. Thank you for choosing us, and drive safely! - Bud Cross Ford
Outstanding service from everyone at the dealership.
Outstanding service from everyone at the dealership. Everyone was very nice and glad to help out.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review of Bud Cross Ford! Our team appreciates your kind feedback and hopes to see you again next time!
Excellent Service
Brad, Daniel & Julie extremely helpful. Got me out of a bind. My truck went down in Caldwell and they were able to research a difficult problem and get me going again under warranty. Great people to work with.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair