Nyle Maxwell Chrysler Jeep Dodge of Taylor

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
169 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 7, 2020

    I know with the Pandemic things are bit crazy, but Terry made sure I was taken care of quickly. He showed me what needed to be fixed and had the parts... there quickly. I knew the service department was pretty full the Saturday I brought it in, but Terry worked me in. I dropped off the car and Brian said he would make sure it was taken care of since he was working that day. Brian was amazing because he made sure it was completed on time and everything was correct. I will never take my car anywhere else to be fixed!!!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Brenda, thank you for taking the time to leave us a review! We are so glad Terry and Brian took good care of you and your vehicle here at Nyle Maxwell... Chrysler Dodge Jeep Ram of Taylor, and we will certainly let them know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

  • 5.0 out of 5
    October 7, 2020

    My experience with service at Nyle Maxwell has been great. Scheduling is easy and repairs are made quickly and properly. Both of the service advisors are... great to deal with, and the cashiers are friendly.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you, Gary, for reviewing Nyle Maxwell Chrysler Dodge Jeep Ram of Taylor! We're glad to hear that our team impressed you and we look forward to t...aking care of you during your next service visit!

  • October 21, 2017

    We went to just look at trucks and Kenny Robinson took us under his wing and flew. He and the Nyle Maxwell team exceeded our expectations and did an amazing... job today. Very pleased with our new truck and we will definitely be back for future vehicles.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    September 25, 2020

    Jose provided excellent customer service at Nyle Maxwell in Taylor. He was very attentive to our needs regarding what we were looking for in a vehicle,... price range and payments. He went above and beyond to help my family find the vehicle that met our needs. I will definitely recommend Jose to friends and family and I look forward to working with him and Nyle Maxwell Taylor in the future. Everyone was friendly from the moment we walked in the door. Thank you for serving my family.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Andree, thank you for taking the time to leave us a review! Jose is an excellent member of our team at Nyle Maxwell Chrysler Dodge Jeep Ram of Taylor,... and we couldn't be more proud to know that he provided the exemplary customer service we strive for here. We will certainly let him know that you appreciate his help, and we look forward to working with you and your family again sometime!

  • 5.0 out of 5
    August 19, 2020

    They had friendly people and were really nice, answered all my questions. I had some very outrageous requests to see if they had some good show of character... and they did.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Henry, thank you for the review! It was our pleasure to assist you here at Nyle Maxwell Chrysler Dodge Jeep Ram of Taylor, and we hope to see you agai...n sometime!

  • 5.0 out of 5
    June 15, 2020

    Service and attitude at this dealership is second to none. Very pleasant experience buying a new car, not pushy like other dealers. Highly recommend this... dealer and ask for Edgar to help you

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for sharing such wonderful feedback. At Nyle Maxwell Chrysler Dodge Jeep Ram of Taylor, our team is committed to providing every guest with ...an exceptional experience and it is great to hear that Edgar hit the mark. We look forward to taking care of you in the future!

  • 5.0 out of 5
    May 29, 2020

    Had been thinking about trading back into a Jeep. So, we took our 2018 Challenger and our 2008 Jeep Wrangler and traded them in for a 2020 Billet Silver... Jeep JL Rubicon Recon Edition! I didn't even know how much I loved silver! Thank you so much Preston Rhoades and the rest of the Nyle Maxwell Taylor Team!

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    Shopped for a new car
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    Dealer Response

    Hi Dawn - Congratulations on your 2020 Billet Silver Jeep JL Rubicon Recon Edition! We are so glad to hear that you're a happy customer. Thank you fo...r sharing feedback about Preston and Nyle Maxwell Chrysler Dodge Jeep Ram of Taylor.

  • 5.0 out of 5
    April 30, 2020

    Our 2009 Wrangler was starting to show its age and we had given it to our son 10 years ago and he was ready to upgrade it

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Phillip - Thank you for trusting us with such an important purchase! We hope that your son is enjoying his new vehicle. Safe driving to you and your f...amily.

  • 5.0 out of 5
    December 8, 2019

    Kenny Robinson was our Sales Professional. He embodies the title! Even entertaining our 4 and 6 year old grandsons. I highly recommend Nyle Maxwell... in Taylor Texas and ask for Kenny!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the kind words! We are so happy that Kenny took good care of you and your family. Here at Nyle Maxwell Chrysler Dodge Jeep Ram of Taylor..., providing exceptional customer service is always our goal, and we couldn't be more pleased to hear that we hit the mark. We will be sure to share your kind words with Kenny!

  • 1.0 out of 5
    November 29, 2019

    I bought a 2019 ram lone star with 17 miles, now it's got 12,000 miles on it. I've been to the dealership 6 times to get it fixed and it's still not right.... Same issue different day. A/C shuts off on its own. Radio quits working. Back up camera malfunctions. On cold starts it's extremely rough and wants to die. I went ro the dealership today to day to pick it up and I decided to give up on getting it fixed and just get a new truck figuring they would work with my since I've bought 3 other vehicles from then. Nope not even. Im $17,000 up side down so no.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Adam - I do understand your frustrations here and am sorry for the issues you experienced with your truck. Customer satisfaction is our priority and I...'m going to look into what happened here to see if there is anything I can do to help. I will be in touch. Thank you, Jason Lynch - New Car Manager - 512-218-5300

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