Gabriel/Jordan Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (82 reviews)
2400 U S Highway 59 S, Livingston, TX 77351
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (82 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Customer

July 22, 2023
By Elizabeth Thibodeaux from Magnolia, TX

Mike Wade was amazing work hard get me in car fit my budget. Purchase 23 Escape love my SUV was delivered to me that was awesome.

Customer

July 22, 2023
By Elizabeth Thibodeaux from Magnolia, TX

Mike Wade was amazing work hard get me in car fit my budget. Purchase 23 Escape love my SUV was delivered to me that was awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Elizabeth, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

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Great experience

January 27, 2023
By Donald Langston from Lufkin, Texas

Friendly and helpful every step in the process from deciding which vehicle to delivery

Great experience

January 27, 2023
By Donald Langston from Lufkin, Texas

Friendly and helpful every step in the process from deciding which vehicle to delivery

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New buy

July 29, 2022
By Mark Wiedenfeld from Lufkin, Texas

Great Smooth transaction. Everything as promised. Will use again

New buy

July 29, 2022
By Mark Wiedenfeld from Lufkin, Texas

Great Smooth transaction. Everything as promised. Will use again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Wonderful place

June 28, 2022
By Charles Stewart from Lufkin, Texas

Fabulous .. they are the nicest friendliest people. Highly recommend them.

Wonderful place

June 28, 2022
By Charles Stewart from Lufkin, Texas

Fabulous .. they are the nicest friendliest people. Highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My new ride

May 21, 2022
By William Hindsman from Livingston ,exas

Great thanks to Paul and sunny great job very satisfied

My new ride

May 21, 2022
By William Hindsman from Livingston ,exas

Great thanks to Paul and sunny great job very satisfied

Rating breakdown (out of 5):
  • Customer service —
  • Buying process 5.0
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi William, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

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Gabriel Jordan Ford service

January 26, 2022
By Sam Patranella from Lufkin, Texas

Repaired a recall issue with my F150 before I received notice

Gabriel Jordan Ford service

January 26, 2022
By Sam Patranella from Lufkin, Texas

Repaired a recall issue with my F150 before I received notice

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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New Truck

June 17, 2021
By Michelle Brookshire from Huntington, TX

Very helpful and pleasant staff. Sales staff and financing dept. we?re both easy to work with.

New Truck

June 17, 2021
By Michelle Brookshire from Huntington, TX

Very helpful and pleasant staff. Sales staff and financing dept. we?re both easy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Gabriel-Jordan Ford service

June 2, 2021
By Douglas Vizena from Livingston,TX

Great service at G-J Ford. I've been going there for years. Fast, efficient service. I stop by or call in to make an ice for service. In and out.

Gabriel-Jordan Ford service

June 2, 2021
By Douglas Vizena from Livingston,TX

Great service at G-J Ford. I've been going there for years. Fast, efficient service. I stop by or call in to make an ice for service. In and out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Douglas, thank you for leaving such a great review and high star rating. At Gabriel/Jordan Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

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Poor Service

February 3, 2021
By Walter Pleasants from Shepherd TX

Still waiting on a warranty repair for wobble on my new f250. Jaenae will not return my calls and neither will the service manager Mr Hatfield, for over 2 months now. I will be contacting Ford, BBB and ALL other entities I can until this is resolved. This is ridiculous!

Poor Service

February 3, 2021
By Walter Pleasants from Shepherd TX

Still waiting on a warranty repair for wobble on my new f250. Jaenae will not return my calls and neither will the service manager Mr Hatfield, for over 2 months now. I will be contacting Ford, BBB and ALL other entities I can until this is resolved. This is ridiculous!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities —
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Mrs. Earline Schultz

September 26, 2020
By 713 854 2091 from Livingston, Texas

I am in love with Gabriel/Jordan Ford, they treat me like royalty!!!!

Mrs. Earline Schultz

September 26, 2020
By 713 854 2091 from Livingston, Texas

I am in love with Gabriel/Jordan Ford, they treat me like royalty!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process —
  • Quality of repair 5.0
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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