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Gabriel/Jordan Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (85 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed

Meet our employees

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (85 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Worst ford dealership I have ever delt with. They messed up my engine cost was 2000.00 then had to take it to another ford dealer to fix what Gabriel Jordon messed up and cost another 2400 . Stay away

Worst ford dealership I have ever delt with. They messed up my engine cost was 2000.00 then had to take it to another ford dealer to fix what Gabriel Jordon messed up and cost another 2400 . Stay away

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
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Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Please reach out to our Service Director, Johnny at (936) 327-4327 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

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Great deal on a used 21 F250 and overall buying experience. Wonderful staff that made the process easy and enjoyable. I would recommend making the drive down to Gabrial/Jordan Ford.

Great deal on a used 21 F250 and overall buying experience. Wonderful staff that made the process easy and enjoyable. I would recommend making the drive down to Gabrial/Jordan Ford.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

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Made appointment online, received responses verifying appointment. Took truck in and service was great. fast and everyone was extremely courteous. I would recommend this dealership.

Made appointment online, received responses verifying appointment. Took truck in and service was great. fast and everyone was extremely courteous. I would recommend this dealership.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

John, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

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Mike Wade was amazing work hard get me in car fit my budget. Purchase 23 Escape love my SUV was delivered to me that was awesome.

Mike Wade was amazing work hard get me in car fit my budget. Purchase 23 Escape love my SUV was delivered to me that was awesome.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Elizabeth, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

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Friendly and helpful every step in the process from deciding which vehicle to delivery

Friendly and helpful every step in the process from deciding which vehicle to delivery

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Smooth transaction. Everything as promised. Will use again

Great Smooth transaction. Everything as promised. Will use again

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fabulous .. they are the nicest friendliest people. Highly recommend them.

Fabulous .. they are the nicest friendliest people. Highly recommend them.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great thanks to Paul and sunny great job very satisfied

Great thanks to Paul and sunny great job very satisfied

Rating breakdown (out of 5):
Customer service
—
Buying process
5.0
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi William, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

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Repaired a recall issue with my F150 before I received notice

Repaired a recall issue with my F150 before I received notice

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Very helpful and pleasant staff. Sales staff and financing dept. we?re both easy to work with.

Very helpful and pleasant staff. Sales staff and financing dept. we?re both easy to work with.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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