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Wischnewsky Chrysler Dodge Jeep Ram

(18 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–2:00pm
Sunday Closed Closed

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Reviews

(18 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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General Sales Manager, Mike Cocker just got aggressive

General Sales Manager, Mike Cocker just got aggressive with me on the phone when I was calling for help. Service department can't fix a radio and... and...

General Sales Manager, Mike Cocker just got aggressive

General Sales Manager, Mike Cocker just got aggressive with me on the phone when I was calling for help. Service department can't fix a radio and... and...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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ON JUNE 22 JOSH WAS SALES PERSON AND JOHN FINANCE SOLD A

ON JUNE 22 JOSH WAS SALES PERSON AND JOHN FINANCE SOLD A USED VEHICLE THEY MISLEAD A SICK MAN STAGE 4 CANCER AND 19 YR OLD GIRL WE HAVE GIVEN THEM 3 TIMES NOW TO FIX PROBLEM . JOHN PATE THE MGR GAVE HIS WORD SAID HE HAS KIDS SO HE UNDERSTOOD ABOUT OUR KIDS BEING SAFE . BRANDON IN SERVICE DEPARTMENT SAID THEY HAD 3 PEOPLE LOOK AT THERE NO ISSUE ,WE PERSONALLY OURSELVES HAVE HAD 3 OTHER 2ND OPINION OF DIAGNOSE STATING THERE IS . JOSH AND JOHN STATED IT WILL VOID WARRANTY TAKE IT SOMEWHERE ELSE . ALL WE WANT IS FOR THEM TO DO WHAT IS RIGHT BECAUSE TAKING ADVANTAGE OF MAN STAGE 4 CANCER AND 19YR OLD FEMALE WHO HAS NO CO SIGNER DOING ALL BY HERSELF AND GIVING MISLEADING INFORMATION AS WELL UNSAFE VEHICLE SAYING NOTHING WRONG IS CRUEL AND MANIPULATION VERY MISLEADING . ALL I WANT IS FOR THEM TOO MAKE RIGHT BUT THEY HAVE NOT SO NOW IM LEFT TO LEAVE A REVIEW TOO TAKE MY NEXT STEPS FOR THEM TOO MAKE THIS RIGHT

ON JUNE 22 JOSH WAS SALES PERSON AND JOHN FINANCE SOLD A

ON JUNE 22 JOSH WAS SALES PERSON AND JOHN FINANCE SOLD A USED VEHICLE THEY MISLEAD A SICK MAN STAGE 4 CANCER AND 19 YR OLD GIRL WE HAVE GIVEN THEM 3 TIMES NOW TO FIX PROBLEM . JOHN PATE THE MGR GAVE HIS WORD SAID HE HAS KIDS SO HE UNDERSTOOD ABOUT OUR KIDS BEING SAFE . BRANDON IN SERVICE DEPARTMENT SAID THEY HAD 3 PEOPLE LOOK AT THERE NO ISSUE ,WE PERSONALLY OURSELVES HAVE HAD 3 OTHER 2ND OPINION OF DIAGNOSE STATING THERE IS . JOSH AND JOHN STATED IT WILL VOID WARRANTY TAKE IT SOMEWHERE ELSE . ALL WE WANT IS FOR THEM TO DO WHAT IS RIGHT BECAUSE TAKING ADVANTAGE OF MAN STAGE 4 CANCER AND 19YR OLD FEMALE WHO HAS NO CO SIGNER DOING ALL BY HERSELF AND GIVING MISLEADING INFORMATION AS WELL UNSAFE VEHICLE SAYING NOTHING WRONG IS CRUEL AND MANIPULATION VERY MISLEADING . ALL I WANT IS FOR THEM TOO MAKE RIGHT BUT THEY HAVE NOT SO NOW IM LEFT TO LEAVE A REVIEW TOO TAKE MY NEXT STEPS FOR THEM TOO MAKE THIS RIGHT

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent experience!

Excellent experience! Nikki Thompson was amazing and helped me get my new car! I highly recommend Nikki and Wischnewsky!!

Excellent experience!

Excellent experience! Nikki Thompson was amazing and helped me get my new car! I highly recommend Nikki and Wischnewsky!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Scammers!

Stay away. Ridiculous theft package fees. They are professional scammers. Added xx fees that they said couldn’t remove. Again processional scammers. They list the price low to entice you in

Scammers!

Stay away. Ridiculous theft package fees. They are professional scammers. Added xx fees that they said couldn’t remove. Again processional scammers. They list the price low to entice you in

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Not the true advertised price

Misleading pricing. Insane dealer fees (5-7k) added onto listed price. Jeep listed online and on dealer site for 40k but after inquiring it went up to 47k. Buyer beware!

Not the true advertised price

Misleading pricing. Insane dealer fees (5-7k) added onto listed price. Jeep listed online and on dealer site for 40k but after inquiring it went up to 47k. Buyer beware!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great dealership!

Had one of the best buying experiences at the Wischnewsky dealership! Our salesman Adam Postel was easy to work with and got us a great deal on a pre-owned Jeep Grand Cherokee. We live 3 hours away and everything was handled over the phone easily and they even delivered the car to us! We highly recommend Wischnewsky and would buy from them again in the future!

Great dealership!

Had one of the best buying experiences at the Wischnewsky dealership! Our salesman Adam Postel was easy to work with and got us a great deal on a pre-owned Jeep Grand Cherokee. We live 3 hours away and everything was handled over the phone easily and they even delivered the car to us! We highly recommend Wischnewsky and would buy from them again in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thankful for this dealer.

Our truck started to break down on the Hwy late on Saturday afternoon in 103 temp . We were desperate for help. Although new to this dealer, we found only friendly customer service from Michael. We were offered a vehicle while our truck was repaired (all under warranty).

Thankful for this dealer.

Our truck started to break down on the Hwy late on Saturday afternoon in 103 temp . We were desperate for help. Although new to this dealer, we found only friendly customer service from Michael. We were offered a vehicle while our truck was repaired (all under warranty).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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A dealership you can trust!

John Smith and Cole are two of the most down to earth individuals I have ever had the pleasure of meeting! I have purchased 5 vehicles from this dealership and will never go anywhere else! Everyone associated with Wischnewsky are trustworthy and caring individuals. Shop with peace of mind here!

A dealership you can trust!

John Smith and Cole are two of the most down to earth individuals I have ever had the pleasure of meeting! I have purchased 5 vehicles from this dealership and will never go anywhere else! Everyone associated with Wischnewsky are trustworthy and caring individuals. Shop with peace of mind here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Stealing deposits

Was trying to buy a 3500 and had to order , while waiting had some family issue . Told my consultant before The vehicle arrived , would not be able to afford purchase . Told me there keeping my deposit . They sold the vehicle already . Beware of there business practice pretty shady

Stealing deposits

Was trying to buy a 3500 and had to order , while waiting had some family issue . Told my consultant before The vehicle arrived , would not be able to afford purchase . Told me there keeping my deposit . They sold the vehicle already . Beware of there business practice pretty shady

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Wischnewsky is bad

On Jan 6th 2022 me and my wife had decided to trade her car in for another vehicle we weren't upside down in it or anything so we were good we found her a 2018 jeep grand cherokee with 69000 miles on it of course we purchased the extended warranty as well. A week of having the car the coolant in it was milky took the car back to the dealership to find out they had replaced head gaskets before we purchased the vehicle but did not flush the system so they replaced the hoses and reservoir. After about 8 days on day 86 which land around April 1st the cars engine over heated come to find out the harmonic balancer pulley was sideways into the engine and the camshaft bolt was about two inches out of the engine. Bring this to their attention and that this could be their fault and did they understand the texas lemon law they state oh we will make this right we will get yall in something different if need be. Even state they will eat the negative equity. Yesterday April 9th we'd purchased a 2022 grand cherokee that a family member financed for us at 4.8 percent after being offered internet price which was 41000. Mind u the bank the other grand cherokee was financed in paid the vehicle off in full. They subtract 8 grand from out trade in to make us negative then added on the extended warranty without asking since it has factory warranty and they charged us trade in fee when this was their idea so the vehicle came out to be 60 grand then the 5 percent financing they did not even let us see the papers u til said family member signed this was messed up and screwed us. Was lied to the whole process couldn't even see finance stuff until family member that was signing it signed. Stuck with huge note. The sales manager is also apparently constantly in a bad mood my family is so upset with this dealership now for something that even with4.8 percent apr should not have went on someone's credit for a 70 grand purchase because of all of their bs did wow do not trust this dealership.

Wischnewsky is bad

On Jan 6th 2022 me and my wife had decided to trade her car in for another vehicle we weren't upside down in it or anything so we were good we found her a 2018 jeep grand cherokee with 69000 miles on it of course we purchased the extended warranty as well. A week of having the car the coolant in it was milky took the car back to the dealership to find out they had replaced head gaskets before we purchased the vehicle but did not flush the system so they replaced the hoses and reservoir. After about 8 days on day 86 which land around April 1st the cars engine over heated come to find out the harmonic balancer pulley was sideways into the engine and the camshaft bolt was about two inches out of the engine. Bring this to their attention and that this could be their fault and did they understand the texas lemon law they state oh we will make this right we will get yall in something different if need be. Even state they will eat the negative equity. Yesterday April 9th we'd purchased a 2022 grand cherokee that a family member financed for us at 4.8 percent after being offered internet price which was 41000. Mind u the bank the other grand cherokee was financed in paid the vehicle off in full. They subtract 8 grand from out trade in to make us negative then added on the extended warranty without asking since it has factory warranty and they charged us trade in fee when this was their idea so the vehicle came out to be 60 grand then the 5 percent financing they did not even let us see the papers u til said family member signed this was messed up and screwed us. Was lied to the whole process couldn't even see finance stuff until family member that was signing it signed. Stuck with huge note. The sales manager is also apparently constantly in a bad mood my family is so upset with this dealership now for something that even with4.8 percent apr should not have went on someone's credit for a 70 grand purchase because of all of their bs did wow do not trust this dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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