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Mullinax Ford of Mobile

(1,642 reviews)
Visit Mullinax Ford of Mobile
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 9 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
New (888) 518-2374 (888) 518-2374
Used (888) 518-9468 (888) 518-9468
Service (888) 363-0306 (888) 363-0306

Reviews

(1,642 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mullinax Ford of Mobile from DealerRater.

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So happy I decided to look at this place Cameron helped

So happy I decided to look at this place Cameron helped me out a lot when I was in a tough situation! I’ve had my car for almost a month and they’ve been great with any help I’ve needed!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your great review, Paisli! We're so glad Cameron was able to support you through a tough situation and that you've continued to feel taken care of. It’s great to hear your experience has stayed positive even after the purchase.

Always great service and Keith was amazing and keep me

Always great service and Keith was amazing and keep me updated throughout the whole process

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your great review! We're happy to hear Keith kept you informed and made the service experience smooth from start to finish. We appreciate your continued trust in us.

Cruise control not fixed / headlights dont work that are

Cruise control not fixed / headlights dont work that are new/ salesman was nice and professional! I should have checked

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Customer friendly, professional service department and

Customer friendly, professional service department and great sales department!! Went to another dealer with service problems, I sat in my car, no greeted me and when walking in to service counter it was if I bothered them. The exact opposite of how Mullinax treated me. Smiles, greeters and asking how they could help!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your great review, Fklingjr! We're so happy to hear that our team provided you with friendly, professional service and made you feel welcomed and valued. We appreciate you sharing your experience and look forward to helping you again!

Easy buyer experience and no games played.

Easy buyer experience and no games played. In and out in less than an hour and a half.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your great review, Caplin_2000! We're glad to hear that your buying experience was straightforward, quick, and hassle-free with our team. We appreciate you trusting us and hope to see you again!

The dealership was clean and pleasant.

The dealership was clean and pleasant. They had a basic refreshment stand. I would have liked to see more especially due to the high cost of cars but at least they had something.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your great review, AWEST16273! We’re glad you found the dealership clean and welcoming, and we appreciate your feedback about the refreshment options. We'd love to hear any more suggestions you have to help make your next visit a full 5-star experience!

A very quick & easy experience.

A very quick & easy experience. All of the staff were great. Tyler is a great salesman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your great review, PWSGRL04! We’re happy to hear that Tyler and the rest of our team made your experience quick, easy, and enjoyable. We appreciate your kind words and look forward to helping you again!

Did exactly what they said so far.

Did exactly what they said so far...just waiting for the paperwork to be sent to Louisiana so I can get my registration and plate finished

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your great review, BHAMMY! We’re glad to hear everything has gone smoothly so far and appreciate your patience as we finalize the paperwork. Please let us know if there's anything more we can do to make your experience a full 5 stars!

Mullinax does a great job at customer service and has

Mullinax does a great job at customer service and has always helped me out when purchasing new vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your great review, TSARGENT83! We’re so glad to hear our team has consistently provided you with helpful and reliable service during your vehicle purchases. We truly appreciate your continued support and trust in us!

have delt with this dealership, and a number of its

have delt with this dealership, and a number of its employees, for a long time. They have received me and my family with courtesy and a friendly welcome. Maybe next time I can leave driving a bronco raptor, lol. Continue to serve your customers as you have myself.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your great review, GUNNY24USMC! We're grateful for your longtime trust in our team and are so happy to hear you and your family always feel welcomed. We’ll be ready when it’s time to make that Bronco Raptor dream come true!