Reviews
The sales person Patrick Poeschl was great in giving me
The sales person Patrick Poeschl was great in giving me all of the information I needed prior to sale and after I received the vehicle.Everyone that work there was very professional and and very nice to me.I would recommend Mullinax to all of my friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for the five-star rating and the great recommendation. We appreciate your taking the time to let us know that Patrick and the team were friendly and professional and made your buying experience a positive one. Enjoy your new vehicle. Safe travels.
Very easy buying experience.
Very easy buying experience. Transparent pricing. Would recommend them to a family member or friend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for the recommendation and the five-star rating. We appreciate your taking the time to let us know that your buying experience was easy and transparent. Safe travels.
At first was rocky, but in the end after GM Keith stepped
At first was rocky, but in the end after GM Keith stepped in to assist we were able to close a deal.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the high star rating, Tighe. We're happy we were able to close the deal and get you behind the wheel of the vehicle you wanted. Thanks also for your valuable feedback. Safe travels!
My experience with Michael was great!
My experience with Michael was great! Most of the communication was over the phone. When I got there none of the numbers changed. They are upfront and honest! Test drove and signed. In and out quick. Highly recommend!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for the five stars and the wonderful comment. We're pleased to hear that Michael made your buying experience easy, honest and efficient. We'll be sure to pass along your kind words. Enjoy your new vehicle! Safe travels.
Great communication from sales and financing departments.
Great communication from sales and financing departments. Blake was very timely and kept me apprised during all parts of my buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi John. Thanks for the five-star rating and the wonderful comment. We're happy to hear that Blake took great care of you and we will share your kind words with him and the team. Enjoy your new vehicle! Safe travels.
Communication was subpar at best.
Communication was subpar at best. Will never try and do business there again and would not recommend to anyone.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I am sorry to hear you were not satisfied with the service we provided. We strive for 5 star service and like to learn from our mistakes. There are times when we make mistakes or something may slip through the cracks, but we do our best to make sure every customer is completely satisfied. This review did not provide any information to who you are. We would love to speak with you to try and help with your concern or at least learn from your experience. Please reach out to me directly at kparrett@mullinaxford.com or 251-344-4000 x4111 as I would be glad to try and help. Thank you, Keith Parrett - General Manager
My salesperson, Patrick was very respectful of my needs.
My salesperson, Patrick was very respectful of my needs. He also ensured the car was detailed and then notified us when it was ready.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Scott. Thanks for the five stars and the wonderful comment. We're pleased that Patrick treated you well and was able to make your buying experience a positive one. Enjoy your new car! Safe travels.
Jacob is great, we are repeat clients, 7 vehicles bought,
Jacob is great, we are repeat clients, 7 vehicles bought, truck delivered before it was promised! Highly recommend
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the wonderful comment and for being a repeat customer! Your satisfactions is important to us and we are grateful to have earned your business. We'll be sure to let Jacob know that you appreciate his helpfulness and professionalism. Enjoy your new truck! Safe travels.
My son and I had a very wonderful experience.
My son and I had a very wonderful experience. Our sale lady was great. One of the best experience I had when buying a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Dawn. Thanks for the five0star rating. We're glad we could make the buying experience easy and stress-free for you and your son. Enjoy that new vehicle! Safe travels to you both.
I had a wonderful experience at Mullinax.
I had a wonderful experience at Mullinax. The process of buying and getting my new vehicle was very easy and non stressful!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for the five stars and the wonderful comment. We're glad we could take the stress out of your buying experience. Enjoy your new vehicle! safe travels!