Reviews
Best Experience
My sister and I both have bought cars from Derek Montalvo and he is extremely transparent and thoughtful in the sales process. I came back 4 days after buying my car and he helped me set my lock code. He is the real MVP.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent
They were very professional and went above and beyond to assist me with purchasing a vehicle - I will definitely come back and recommend this dealership
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very satisfied!
5 stars for hassle free purchasing and outstanding prices. Can't beat it! I will definitely refer someone the Mullinax Ford in Mobile, Al. I will return for more purchases.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fantastic experience!!
Derek and the team at Mullinax made our experience easy and painless. Derek was honest and upfront about everything. I cannot recommend him enough. A great family man who took care of my family and I.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind review! Happy to hear that Derek went above and beyond to make sure your experience was easy and painless. We hope you will consider Mullinax Ford for your future vehicle needs. Enjoy your new ride!
Superb!
Mullinax management and Derek Montalvo handled my request for a 2018 Ford Mustang in a professional manner. Everyone worked together to get my new vehicle to Mobile, AL. I was anticipating the delivery of my vehicle to take 3-10 days, but fortunately, it arrived in 2 days from another Mullinax 6 hours away. I would highly recommend Mullinax and Derek Montalvo.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your 5 star review and recommendation! We always strive to go above and beyond for our customers. We hope you will consider Mullinax Ford for your future vehicle needs. Enjoy your Mustang!
Amazing!!
Dealing with Mullinax was by far the EASIEST most convenient experience I’ve had dealing with buying a vehicle. The prices are very competitive, and the staff is super friendly and supportive.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the five star review! Happy to hear you had such a great experience with our team. We hope you will consider Mullinax for your future vehicle needs. Enjoy your new ride!
Very positive experience ...
I found the used Explorer Limited with 4WD on the car guru website. I sent an inquiry to the dealer. Derek Montalvo responded via email immediately. The Explorer was a new arrival. He personally helped expedite the detailing so it could be shown and taken for a test drive. We are very appreciative of his helpfulness during this process. Car buying can be emotionally draining. His kind demeanor was very calming and reassuring. It was a pleasure doing business at Mullinax.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the five stars! We are happy to hear that Derek was so helpful in getting you into the car you wanted. We hope you will consider Mullinax for your future vehicle needs. Enjoy your Explorer!
Fast an Easi
By far the most enjoyable car buying process I've ever had. Worked with Derek Montalvo at would work with him and Mullinex again when I need another truck. The finance people were nice folks too.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We look forward to working with you again in the future. Enjoy your new wheels!
Michael S. was great to work with
I talked with Michael S. about a particular car & within a day he got back to me with the finance options. The next day, we went to test drive the car & sign papers. Well, I was not too happy with it once I seen it in person. Michael seemed to pick up on the vibe & quickly turned it around by showing me a few more. I was drawn to a Fusion & within a few hours, he had me driving home in it. He was patient, kind, & never pushy. I will be back in the future! I love my Ford Fusion & the buying experience was a breeze.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5 star review! Happy to hear that you had a great experience and Michael was so helpful in getting you just what you wanted. We look forward to working with you again in the future. Enjoy your Fusion!
Wonderful experience.
We were very impressed by the dealership and especially with Derek. This was our best experience with an automobile salesman ever. He made the process easy and enjoyable. Always had time to answer our questions and explained all the features on your new car. We would definitely recommend Derek to our family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the feedback! We appreciate your business and are happy to hear that Derek was able to assist you in making the process easy and enjoyable. We look forward to working with you again in the future!