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Mullinax Ford of Mobile

(1,642 reviews)
Visit Mullinax Ford of Mobile
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 9 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
New (888) 518-2374 (888) 518-2374
Used (888) 518-9468 (888) 518-9468
Service (888) 363-0306 (888) 363-0306

Reviews

(1,642 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mullinax Ford of Mobile from DealerRater.

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Best Experience

My sister and I both have bought cars from Derek Montalvo and he is extremely transparent and thoughtful in the sales process. I came back 4 days after buying my car and he helped me set my lock code. He is the real MVP.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent

They were very professional and went above and beyond to assist me with purchasing a vehicle - I will definitely come back and recommend this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very satisfied!

5 stars for hassle free purchasing and outstanding prices. Can't beat it! I will definitely refer someone the Mullinax Ford in Mobile, Al. I will return for more purchases.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fantastic experience!!

Derek and the team at Mullinax made our experience easy and painless. Derek was honest and upfront about everything. I cannot recommend him enough. A great family man who took care of my family and I.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review! Happy to hear that Derek went above and beyond to make sure your experience was easy and painless. We hope you will consider Mullinax Ford for your future vehicle needs. Enjoy your new ride!

Superb!

Mullinax management and Derek Montalvo handled my request for a 2018 Ford Mustang in a professional manner. Everyone worked together to get my new vehicle to Mobile, AL. I was anticipating the delivery of my vehicle to take 3-10 days, but fortunately, it arrived in 2 days from another Mullinax 6 hours away. I would highly recommend Mullinax and Derek Montalvo.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5 star review and recommendation! We always strive to go above and beyond for our customers. We hope you will consider Mullinax Ford for your future vehicle needs. Enjoy your Mustang!

Amazing!!

Dealing with Mullinax was by far the EASIEST most convenient experience I’ve had dealing with buying a vehicle. The prices are very competitive, and the staff is super friendly and supportive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five star review! Happy to hear you had such a great experience with our team. We hope you will consider Mullinax for your future vehicle needs. Enjoy your new ride!

Very positive experience ...

I found the used Explorer Limited with 4WD on the car guru website. I sent an inquiry to the dealer. Derek Montalvo responded via email immediately. The Explorer was a new arrival. He personally helped expedite the detailing so it could be shown and taken for a test drive. We are very appreciative of his helpfulness during this process. Car buying can be emotionally draining. His kind demeanor was very calming and reassuring. It was a pleasure doing business at Mullinax.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five stars! We are happy to hear that Derek was so helpful in getting you into the car you wanted. We hope you will consider Mullinax for your future vehicle needs. Enjoy your Explorer!

Fast an Easi

By far the most enjoyable car buying process I've ever had. Worked with Derek Montalvo at would work with him and Mullinex again when I need another truck. The finance people were nice folks too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We look forward to working with you again in the future. Enjoy your new wheels!

Michael S. was great to work with

I talked with Michael S. about a particular car & within a day he got back to me with the finance options. The next day, we went to test drive the car & sign papers. Well, I was not too happy with it once I seen it in person. Michael seemed to pick up on the vibe & quickly turned it around by showing me a few more. I was drawn to a Fusion & within a few hours, he had me driving home in it. He was patient, kind, & never pushy. I will be back in the future! I love my Ford Fusion & the buying experience was a breeze.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 star review! Happy to hear that you had a great experience and Michael was so helpful in getting you just what you wanted. We look forward to working with you again in the future. Enjoy your Fusion!

Wonderful experience.

We were very impressed by the dealership and especially with Derek. This was our best experience with an automobile salesman ever. He made the process easy and enjoyable. Always had time to answer our questions and explained all the features on your new car. We would definitely recommend Derek to our family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the feedback! We appreciate your business and are happy to hear that Derek was able to assist you in making the process easy and enjoyable. We look forward to working with you again in the future!