Reviews
Dropped off my truck to Sam and the service team. They took care of everything! They are amazing!
Dropped off my truck to Sam and the service team. They took care of everything! They are amazing!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I was extremely pleased with the customer service and professionalism along with the personal care with Joel. The buying experience was smooth and flawless and zero pressure.
I was extremely pleased with the customer service and professionalism along with the personal care with Joel. The buying experience was smooth and flawless and zero pressure.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I received excellent Service with fast response. Thank you. I'll be back for sure.
I received excellent Service with fast response. Thank you. I'll be back for sure.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
My daughter has been a strong proponent of David Scott Lee dealership for years- when I needed service on my GMC truck I called LEE - I was impressed that they offered to pick up the truck or service at my home if possible with their mobile service truck - as it turned out they picked it up returned it with requested service done and the truck was sparkling clean I am now working with them to purchase another truck - and that too has also been a pleasurable experience. Anyone can sell you a car or truck - Service after the sale REALLY MATTERS to me. Peter.Bos
My daughter has been a strong proponent of David Scott Lee dealership for years- when I needed service on my GMC truck I called LEE - I was impressed that they offered to pick up the truck or service at my home if possible with their mobile service truck - as it turned out they picked it up returned it with requested service done and the truck was sparkling clean I am now working with them to purchase another truck - and that too has also been a pleasurable experience. Anyone can sell you a car or truck - Service after the sale REALLY MATTERS to me. Peter.Bos
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very accomodating on appointment times. Their service is as advertised."The Best". On time. Their service reps keep you up to date on the progress of your vehicle. They have complimentary drinks, coffee and snacks while you wait. They have a nice charging and work counter so you can keep working or staying in touch with your friends. The TV is big and nice. (It should stay on CC, so people can know what they are saying) That's the only downside.
Very accomodating on appointment times. Their service is as advertised."The Best". On time. Their service reps keep you up to date on the progress of your vehicle. They have complimentary drinks, coffee and snacks while you wait. They have a nice charging and work counter so you can keep working or staying in touch with your friends. The TV is big and nice. (It should stay on CC, so people can know what they are saying) That's the only downside.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The dealership was awesome! Very professional and made it easy to purchase our new Denali ultimate truck. We are very happy and would recommend Mike “Chief” to anyone wanting a new vehicle.
The dealership was awesome! Very professional and made it easy to purchase our new Denali ultimate truck. We are very happy and would recommend Mike “Chief” to anyone wanting a new vehicle.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
They have been very personable every time I have used them. In and out as quickly as possible
They have been very personable every time I have used them. In and out as quickly as possible
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Scheduled service was done in under an hour. Customer service was great and waiting area is very nice and clean.
Scheduled service was done in under an hour. Customer service was great and waiting area is very nice and clean.
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- Buying process
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I want to specifically recognize DP, my Service Advisor, and Kevin, the Service Manager, for their outstanding customer service. My vehicle required a fuel pump control module replacement just outside of the warranty period, and both DP and Kevin took the time to review my situation and work with me toward a resolution. DP was professional, responsive, and kept me informed throughout the process. Kevin demonstrated a genuine commitment to customer satisfaction by carefully considering my concerns and helping address an issue that occurred shortly after warranty coverage ended. Their willingness to assist, communicate openly, and advocate on my behalf made a significant difference. In an industry where customer service can vary greatly, DP and Kevin exemplified what great service should look like. I truly appreciate their efforts and would not hesitate to recommend this dealership’s service department to others. -Joshua Lepper
I want to specifically recognize DP, my Service Advisor, and Kevin, the Service Manager, for their outstanding customer service. My vehicle required a fuel pump control module replacement just outside of the warranty period, and both DP and Kevin took the time to review my situation and work with me toward a resolution. DP was professional, responsive, and kept me informed throughout the process. Kevin demonstrated a genuine commitment to customer satisfaction by carefully considering my concerns and helping address an issue that occurred shortly after warranty coverage ended. Their willingness to assist, communicate openly, and advocate on my behalf made a significant difference. In an industry where customer service can vary greatly, DP and Kevin exemplified what great service should look like. I truly appreciate their efforts and would not hesitate to recommend this dealership’s service department to others. -Joshua Lepper
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
This is a great dealership to work with! Jeremy in service does a dynamite job and was very helpful on my last visit.
This is a great dealership to work with! Jeremy in service does a dynamite job and was very helpful on my last visit.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair