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Cass Burch Chrysler Dodge Jeep

(77 reviews)

Reviews

(77 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cass Burch Chrysler Dodge Jeep from DealerRater.

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Repairs

Everyone is very nice and helpful I recommend everyone to come here to get work done this is the only place I come to.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Carl Williams

Regular oil service and oil change. Clink installed a fix for the rear brake brackets.. Great workmanship.. Outstanding customer service. Jordon , service writer and service department manager were both very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Fantastic

They were wonderful, every single one of them. A technician met with me right away and the loaner truck saved me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dodge 2500 repair

Dodge dealer all over my area are backlogged either by a shortage of mechanics or parts. Cass Burch was also backlogged but squeezed me through as quickly as they could and found the error and quickly fixed my issue. I would recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Customer

I always get wonderful service..Jordan and Bill take good care of me..Brian Priest is the best salesman ever and that place couldn't operate without Darlene...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Cass Burch Chrysler

The employees of Cass Burch?s dealership are extremely professional and knowledgeable. They always treat me with respect and kindness, and they always do a wonderful service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Oil change

The cost of the oil change price is ridiculous it has increased 60$ just for a regular oil change

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Happy customer

Top notch! Service second to none! Wouldn?t shop anywhere else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Vehicle repairs

The service people at Cass Burch provided excellent service..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Truck

Great customer service and always feel welcome when I bring my vehicle in for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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