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Cecil Graves Chevy GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (55 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (55 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Having my 2014 GMC serviced

The service was excellent and on time. I was in and out in an hour.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Ed, thank you for taking the time to leave us your honest feedback. Have a great day!

Always great service

I have used Cecil Graves now for more vehicles than I can remember! Great service and always leave satisfied!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Car service

Kim Kleinpeter is very attentive to the needs of the customer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Kim! We're glad you had a good experience with us. We look forward to your next visit. Thank you!

Safety recall.

Work was for a recall item. No comment other than required work is supposed to have been done.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, we're happy to hear you had such a positive experience with our team! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Owner

Overall great service and professional staff. I purchased vehicle previously from dealer and received the same great service. Very satisfied with vehicle and would recommend Graves Chevrolet to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Ben. We appreciate the recommendation. We look forward to helping you in the future.

routine maintenance

great service as always this is 4th vehicle from this dearlership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Cecil Graves Chevrolet-GMC Truck! Thank you again for leaving us this response!

Purchaser

Cecil was great. He found the car I needed, 2018 White Corvette. Because I was purchasing it as a surprise gift he helped me keep it a secret and we communicated through text till I was able to go in and sign all the papers. I can't remember the mans name that helped with the paper work but he was great. He had them ready, I signed the papers very quickly. Graves kept the car till I was ready to give it to my husband Roy for his 60th birthday.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi there, we are very happy to have provided you with such a positive experience, Tanya! We look forward to your next visit! Take care!

Ms. Yolanda Milligan

Very friendly service and it is nice to walk into the service department and everyone knows your name.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi there, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day, Yolanda!

Great

Great, I will be happy to say that Graves has been great for our family so far.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for choosing Cecil Graves Chevrolet-GMC Truck as your first choice for all your automotive needs, Harley! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Cecil Graves is #1

#1 Chevy dealer by far best deal.. went around and around with other dealers and Cecil beat them all at the beginning!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're glad everything was completed quickly and to your satisfaction, Joe! Please don't hesitate to reach out to us if there's anything more we can do!