Reviews
Every one was so helpful.
Every one was so helpful. Erin was amazing at answering any questions and concerns. Found what fit my life and family best. Thank you to everyone!
Every one was so helpful.
Every one was so helpful. Erin was amazing at answering any questions and concerns. Found what fit my life and family best. Thank you to everyone!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience at Star Chevrolet!
Great experience at Star Chevrolet! Cody was friendly, knowledgeable, and made the whole process stress-free. Highly recommend him if you’re looking for a new car!
Great experience at Star Chevrolet!
Great experience at Star Chevrolet! Cody was friendly, knowledgeable, and made the whole process stress-free. Highly recommend him if you’re looking for a new car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Friendly and knowledgeable staff.
Friendly and knowledgeable staff. Cody was very patient in helping me make up my mind.
Friendly and knowledgeable staff.
Friendly and knowledgeable staff. Cody was very patient in helping me make up my mind.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent service!
Excellent service!! The salesman Cody Seal and the finance manager Paul were knowledgeable professional, and made our whole experience seamless. This is our second vehicle we've purchased here and will definitely come back if we buy again. We highly recommend!! Thank you.
Excellent service!
Excellent service!! The salesman Cody Seal and the finance manager Paul were knowledgeable professional, and made our whole experience seamless. This is our second vehicle we've purchased here and will definitely come back if we buy again. We highly recommend!! Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I wanted to share my recent experience so others can make
I wanted to share my recent experience so others can make informed decisions before doing business here. On Monday, 8/4/25, I went online to check if a specific vehicle was still available and submitted a request for information. On Tuesday, 8/5/25, the dealership contacted me confirming that the vehicle was indeed still available. We scheduled an appointment for Wednesday evening, 8/6/25. However, on Wednesday morning, I received a call saying the vehicle had a recall and wouldn’t be available for about a week. I told them I was still interested, and they offered to contact me when it was ready. On Friday, 8/8/25, they called back to say the vehicle had returned. I let them know my work schedule might not allow me to visit over the weekend, so we set an appointment for Monday, 8/11/25. Because I couldn’t make it that weekend, I asked my parents to go look at the vehicle for me on Saturday, 8/9/25. I stayed on the phone with them and the salesperson while they were at the dealership. Initially, the salesperson told us the price was firm and couldn’t go any lower. Then, while they were still in the office, the salesperson suddenly claimed the price had just dropped by $1,500 and urged us to “jump on the deal.” When I pointed out that this “new” price was the same price I saw online back on 8/4/25, the salesperson insisted that I was mistaken and that the drop had just happened that day. This felt like an attempt to gaslight both me and my family. It got worse when I asked about the recall I was told about earlier in the week. The salesperson first said there was no recall on the vehicle. When I gave specific dates and details from Monday, Tuesday, and Wednesday, they claimed they had never reached out to me, then changed the story again, saying the recall was for a “different” vehicle I had supposedly been looking at. I made it clear I had never inquired about any other vehicle and even had the VIN for the exact one they told me had a recall. The salesperson continued to twist the conversation in a way that made it seem like I didn’t have my facts straight. This was going to be my first experience purchasing a new vehicle, and my family traveled over an hour to the dealership for nothing. Instead of feeling valued as a customer, I felt misled, manipulated, and disrespected. This kind of behavior does not reflect the honesty and integrity I expect from a business that claims to prioritize customer satisfaction. I left with a bad impression, and unfortunately, I cannot recommend Star Chevrolet in Wiggins, MS based on this experience.
I wanted to share my recent experience so others can make
I wanted to share my recent experience so others can make informed decisions before doing business here. On Monday, 8/4/25, I went online to check if a specific vehicle was still available and submitted a request for information. On Tuesday, 8/5/25, the dealership contacted me confirming that the vehicle was indeed still available. We scheduled an appointment for Wednesday evening, 8/6/25. However, on Wednesday morning, I received a call saying the vehicle had a recall and wouldn’t be available for about a week. I told them I was still interested, and they offered to contact me when it was ready. On Friday, 8/8/25, they called back to say the vehicle had returned. I let them know my work schedule might not allow me to visit over the weekend, so we set an appointment for Monday, 8/11/25. Because I couldn’t make it that weekend, I asked my parents to go look at the vehicle for me on Saturday, 8/9/25. I stayed on the phone with them and the salesperson while they were at the dealership. Initially, the salesperson told us the price was firm and couldn’t go any lower. Then, while they were still in the office, the salesperson suddenly claimed the price had just dropped by $1,500 and urged us to “jump on the deal.” When I pointed out that this “new” price was the same price I saw online back on 8/4/25, the salesperson insisted that I was mistaken and that the drop had just happened that day. This felt like an attempt to gaslight both me and my family. It got worse when I asked about the recall I was told about earlier in the week. The salesperson first said there was no recall on the vehicle. When I gave specific dates and details from Monday, Tuesday, and Wednesday, they claimed they had never reached out to me, then changed the story again, saying the recall was for a “different” vehicle I had supposedly been looking at. I made it clear I had never inquired about any other vehicle and even had the VIN for the exact one they told me had a recall. The salesperson continued to twist the conversation in a way that made it seem like I didn’t have my facts straight. This was going to be my first experience purchasing a new vehicle, and my family traveled over an hour to the dealership for nothing. Instead of feeling valued as a customer, I felt misled, manipulated, and disrespected. This kind of behavior does not reflect the honesty and integrity I expect from a business that claims to prioritize customer satisfaction. I left with a bad impression, and unfortunately, I cannot recommend Star Chevrolet in Wiggins, MS based on this experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your experience. We’re truly sorry to hear that your visit with us did not meet your expectations, especially during such an important milestone like purchasing your first vehicle. We understand how frustrating it must have been to deal with conflicting information about the vehicle’s availability, pricing, and recall status. Your trust is very important to us, and we apologize that this situation led you to feel misled. This is not the experience we aim to provide, and we take your feedback seriously. We are currently looking into the communication breakdown you described to ensure we improve moving forward. If you’re open to it, we’d appreciate the opportunity to speak with you directly and make things right. We sincerely hope to have a chance to regain your trust. Gary Guinn General Manager 601-928-4405
Mr Todd and Mr Paul were great people to work with they
Mr Todd and Mr Paul were great people to work with they both made feel very comfortable and were not pressuring and they got me into a great car. Keep up the great work guys
Mr Todd and Mr Paul were great people to work with they
Mr Todd and Mr Paul were great people to work with they both made feel very comfortable and were not pressuring and they got me into a great car. Keep up the great work guys
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The ease of the buying experience from first contact with
The ease of the buying experience from first contact with salesman to the finalization of the financing was awesome. The down home friendly atmosphere was great.
The ease of the buying experience from first contact with
The ease of the buying experience from first contact with salesman to the finalization of the financing was awesome. The down home friendly atmosphere was great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everyone at the dealership was very nice and helped us
Everyone at the dealership was very nice and helped us alot with getting the vehicle we wanted
Everyone at the dealership was very nice and helped us
Everyone at the dealership was very nice and helped us alot with getting the vehicle we wanted
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very friendly and helpful staff.
Very friendly and helpful staff. Found everything I was looking for. Great deals on their vehicles.
Very friendly and helpful staff.
Very friendly and helpful staff. Found everything I was looking for. Great deals on their vehicles.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Cambi and Tammy in service did an excellent job getting
Cambi and Tammy in service did an excellent job getting me back on the road. Mr. Robert found me a loaner while my car was being repaired. Such great folks to deal with. I have purchased 3 vehicles from them and if I need another one I will be back.
Cambi and Tammy in service did an excellent job getting
Cambi and Tammy in service did an excellent job getting me back on the road. Mr. Robert found me a loaner while my car was being repaired. Such great folks to deal with. I have purchased 3 vehicles from them and if I need another one I will be back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair