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Lake Country Chevrolet

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (12 reviews)
Sales hours: 8:00am to 4:00pm
Service hours: 7:30am to 2:00pm
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Sales Service
Monday 8:00am–6:00pm 7:30am–5:00pm
Tuesday 8:00am–6:00pm 7:30am–5:00pm
Wednesday 8:00am–6:00pm 7:30am–5:00pm
Thursday 8:00am–6:00pm 7:30am–5:00pm
Friday 8:00am–6:00pm 7:30am–5:00pm
Saturday 8:00am–4:00pm 7:30am–2:00pm
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (12 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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if you bring your 2500 hd to be serviced more than likely

if you bring your 2500 hd to be serviced more than likely the front end will not be greased , either they overlooked it or they dont have the tool. this has happened numerous times and brought this to the manager, his only response was he didnt know the truck was greasable, and that was all. I now take it elsewhere to do all my business, after years of doing business there.

if you bring your 2500 hd to be serviced more than likely

if you bring your 2500 hd to be serviced more than likely the front end will not be greased , either they overlooked it or they dont have the tool. this has happened numerous times and brought this to the manager, his only response was he didnt know the truck was greasable, and that was all. I now take it elsewhere to do all my business, after years of doing business there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

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My car still not fixed right after been kept for two and

My car still not fixed right after been kept for two and a half weeks. The check engine light keeps coming on. It's saying the same sensors need to be replaced again.

My car still not fixed right after been kept for two and

My car still not fixed right after been kept for two and a half weeks. The check engine light keeps coming on. It's saying the same sensors need to be replaced again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Kevin, thank you for letting us know about your experience. We’re sorry to hear that the check engine light is back on after your service. Please feel free to reach out to us so we can look into this situation and find a solution. We’re here to assist and appreciate you bringing this to our attention.

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Owner

Manager Bradley & the Lake Country staff were courteous, prompt, efficient servicing my Tahoe.

Owner

Manager Bradley & the Lake Country staff were courteous, prompt, efficient servicing my Tahoe.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Awesome

I looked at my White Camaro online and spoke with Ricky Martinez he was great for the entire buying process and they brought my car to me in Freeport Tx

Awesome

I looked at my White Camaro online and spoke with Ricky Martinez he was great for the entire buying process and they brought my car to me in Freeport Tx

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Lake Country Chevrolet is Awesome

Brought our Cadillac in for service and were met by two wonderful ladies at the service counter. We explained our issue and handed them our extended warranty policy. They handled everything from there on, they called with diagnosis and let us know that all was covered under warranty, the parts needed had been ordered and our vehicle would be ready the following day. In less than 24 hours we were back in our Cadillac. Thanks Lake Country Chevrolet in Jasper, Texas.

Lake Country Chevrolet is Awesome

Brought our Cadillac in for service and were met by two wonderful ladies at the service counter. We explained our issue and handed them our extended warranty policy. They handled everything from there on, they called with diagnosis and let us know that all was covered under warranty, the parts needed had been ordered and our vehicle would be ready the following day. In less than 24 hours we were back in our Cadillac. Thanks Lake Country Chevrolet in Jasper, Texas.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Good people and amazing customer service

Mr. Jim and jonathan search for my Silverado for few months till they found what I was looking for thank you for my 2nd easy and hassle free buying experience with lake Country Chevrolet.

Good people and amazing customer service

Mr. Jim and jonathan search for my Silverado for few months till they found what I was looking for thank you for my 2nd easy and hassle free buying experience with lake Country Chevrolet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

Will continue to do business with Lake Country! Great Service!

Great Service

Will continue to do business with Lake Country! Great Service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Owner

Great buying experience everyone was super they had everything set up for me before I got there....

Owner

Great buying experience everyone was super they had everything set up for me before I got there....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great customer service for out of town buyer

This dealership was great to work with and makes the buying process very easy. I am about 150 miles from the dealership and they drove the vehicle to me to sign the paperwork. It was a very convenient way to purchase a vehicle. They were truthful, honest and very friendly. I highly recommend this dealership.

Great customer service for out of town buyer

This dealership was great to work with and makes the buying process very easy. I am about 150 miles from the dealership and they drove the vehicle to me to sign the paperwork. It was a very convenient way to purchase a vehicle. They were truthful, honest and very friendly. I highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Milton and Eileen

We had a good experience with lake country Chevrolet. Everyone we dealt with was helpful and gracious. We are happy with our new car. Jake was very helpful and patient with us. Thank you jake!

Milton and Eileen

We had a good experience with lake country Chevrolet. Everyone we dealt with was helpful and gracious. We are happy with our new car. Jake was very helpful and patient with us. Thank you jake!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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