Bates Nissan

I am looking for a vehicle for a mobile carwash business I'm starting I am looking for a work truck under 10k with towing with a good intrest rate... thanks Mr James

Worked a deal over the phone with a salesman and a manager since I live a few hours away. I couldn't get there when they liked because of work and... family, they sold the truck from under me and then didn't even let me know. I texted the salesman to see about making the drive and all he replied was "sold".

Friendly, laid back style made the process agreeable.

Did a really good job! Got me out of there super fast. They did a very good job with getting me approved quickly and efficiently.

All I can say is not to deal with them because once you have problems they will turn away and will not try to help with anything but they will try to say... " We are trying to help you" but all those are just words and no actions"

Jim Teller...worst service manager ever. I wouldn't even give it 1 star but none was not an option.I have taken my car to the service department 4 times... for the same problem, paid twice and the problem is still not fixed. He continues to want me to pay for the same job and will not put me in a car like they have done before. He wants me to rent a car from them at $35 a day. For what to continue taking my money and still not fix my car?

Had a great buying experience with a young man named Cody in the used vehicle department. I was recently looking for a Toyota Tacoma and came upon one... on cars.com and the team was quick to respond via email the next morning. After talking over a week and answering many of the questions I had since I could not see the truck in person (I live outside Dallas) I decided the truck was the one I wanted. I had planned a flight down to pick up the truck the next day. After a fiasco of a trip down there the team got me in and out quickly with a fresh detail and a full tank of gas to hit the road back home! They have even done follow up contacts with me to make sure I am satisfied with the truck, which I am 100%. I wish there were more dealerships like them in the Dallas area!

I did not purchase a car at Bates but I do use them for service on my 370z. Every time I come here I am greated and treated as if I am the only customer... that matters. Dealing with the retail parts department has been easy and all questions, no matter how hard have been researched and confirmed. I put alot of trust and confidence in the representative Emilio Montez and his knowledge of how things work not only for my car but how things get done at Bates professionaly. I recommend them under all circumstances to anyone that has a Nissan product.

Live in ausin found amazing deal on Bates Nissan website for '05 Tahoe got approved was going to kileen next morning to make down payment and take it home.... Called morning when on my way and was told they might have sold it. I was so frustrated by then with all different people I had to deal w no one knew all details of my purchase. I hung up and drove back to Austin. Got a better deal anyway

I went to a few car lots in killeen tx and they were all HORRIBLE...except this one! I worked with David and Menterro who were both very helpful and patient... with me. (Im not always the most patient person) They were friendly and worked hard to get me the vehicle I wanted. The atmosphere there was clean and friendly...no pushy salesman which was great and I love my new altima! This is the place to go!!!