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I pride myself on going above and beyond to provide my customers with an enjoyable, stress-free and easy vehicle-buying experience. I look forward to working with you.","emailTxt":"wilma@batesnissan.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/1415/employees/e683a11b032a.jpg","drDealerId":1415,"dealerEmpStartDtUtc":"1417392000","industryStartDtUtc":"1417392000","certifiedEmployee":true,"deptDscrp":"Internet"},{"id":442400,"firstName":"Michael","lastName":"Veal","titleText":"Sales Floor Manager","shortBioText":"I\u001am a 26 year veteran. Highly-skilled in understanding people\u001as needs. It really starts with something as simple as \u001aHi, my name is Michael! How can I assist you today in a creative Car buying experience.\u001a I think, one of the many ways to make it creative is to understand the need for a car. I think a second aspect to this is really working with the Customer with transparency and placing great emphasis on the importance of making my Customers the Center Of The Universe.","emailTxt":"mveal@batesnissan.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":39,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/1415/employees/c2a659422c9c.jpg","drDealerId":1415,"dealerEmpStartDtUtc":"1501545600","industryStartDtUtc":"1493596800","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":636781,"firstName":"David","lastName":"Vahrenkamp","titleText":"New Car Sales Manager","emailTxt":"david@batesnissan.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/1415/employees/795c5d3a248b.jpg","drDealerId":1415,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":637119,"firstName":"Trey","lastName":"Evans","titleText":"Product Specialist","emailTxt":"sales10@batesnissan.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/1415/employees/4fe5f9f1de80.jpg","drDealerId":1415,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":636778,"firstName":"Andre","lastName":"Nash","titleText":"Sales Floor Manager","emailTxt":"andre@batesnissan.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/1415/employees/50285aac909b.jpg","drDealerId":1415,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":636642,"firstName":"Cortney","lastName":"Wrennall","titleText":"Owner Loyalty Manager","emailTxt":"cortney@batesnissan.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/1415/employees/b386f8484b42.jpg","drDealerId":1415,"dealerEmpStartDtUtc":"1538352000","certifiedEmployee":true,"deptDscrp":"Administration"},{"id":640579,"firstName":"Tyler","lastName":"Linderman","titleText":"Main Line Service Advisor","emailTxt":"service1@batesnissan.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":8,"combinedEmpReviewCnt":47,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/1415/employees/73e342511e9c.jpg","drDealerId":1415,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":636885,"firstName":"Robin","lastName":"O'Dell","titleText":"Product Specialist","shortBioText":"I'm a Killeen native. Love outdoors and spending time with my family. Try making new friends everyday.","emailTxt":"sales7@batesnissan.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/1415/employees/b0086bcc0f7e.jpg","drDealerId":1415,"dealerEmpStartDtUtc":"1548979200","industryStartDtUtc":"801964800","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":640582,"firstName":"Nate","lastName":"Murphree","titleText":"Express Service Advisor","emailTxt":"service4@batesnissan.com","combinedEmpAvgRatingNbr":4.5,"combinedRecentReviewCnt":8,"combinedEmpReviewCnt":29,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/1415/employees/e38935a70eb3.jpg","drDealerId":1415,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":640581,"firstName":"Amiee","lastName":"Hearn","titleText":"Express Service Advisor","emailTxt":"service3@batesnissan.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":7,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/1415/employees/d7eaf29da1d9.jpg","drDealerId":1415,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":636782,"firstName":"Kyle","lastName":"Morris","titleText":"Used Cars Sales Manager","emailTxt":"kyle@batesnissan.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/1415/employees/e70680075838.jpg","drDealerId":1415,"dealerEmpStartDtUtc":"1533081600","industryStartDtUtc":"510019200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":636790,"firstName":"Lesley","lastName":"Figueroa","titleText":"Product Specialist","emailTxt":"sales5@batesnissan.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/1415/employees/a6a10e711a95.jpg","drDealerId":1415,"dealerEmpStartDtUtc":"1567296000","industryStartDtUtc":"1567296000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":636780,"firstName":"Kevin","lastName":"Adams","titleText":"General Manager","emailTxt":"kevin@batesnissan.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/1415/employees/05b36d92e9f5.jpg","drDealerId":1415,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":636787,"firstName":"Josh","lastName":"Snyder","titleText":"Product Specialist","emailTxt":"sales3@batesnisssan.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/1415/employees/004a5a9e97b9.jpg","drDealerId":1415,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":636641,"firstName":"Kandace","lastName":"Morgan","titleText":"Owner Loyalty Manager","emailTxt":"kandace@batesnissan.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/1415/employees/439168066907.jpg","drDealerId":1415,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":636788,"firstName":"Kenny","lastName":"Hartzell","titleText":"Product Specialist","emailTxt":"sales4@batesnissan.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/1415/employees/63c0abffd0c2.jpg","drDealerId":1415,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":636789,"firstName":"Mark","lastName":"Williams","titleText":"Product Specialist","shortBioText":"I have been with Bates Nissan for over 20 years and I can not wait to be your Complete Buying Resource Specialist - from information and test drive, to pricing and delivery. 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Dealers  /   Killeen, TX  /  Bates Nissan

Bates Nissan

4.7 out of 5 4.7
196 reviews
5501 E Central Texas Expressway Killeen, TX 76543
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 6:00 PM

Bates Nissan Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed
Dealer website
Dealer website
New (254) 781-0107
Used (254) 781-0354
Service (254) 220-4994

Inventory

NEW
$24,192 MSRP $30,565
2020 Nissan Rogue Sport SL
  • Exterior Color: Monarch Orange Metallic
  • Interior Color: Charcoal
  • Transmission: Automatic CVT
  • Drivetrain: FWD
NEW
$20,482 MSRP $26,470
2020 Nissan Rogue Sport SV
  • Exterior Color: Magnetic Black Pearl
  • Interior Color: Charcoal
  • Transmission: Automatic CVT
  • Drivetrain: FWD
NEW
$17,769 MSRP $21,820
2020 Nissan Kicks SV
  • Exterior Color: Cayenne Red Metallic
  • Interior Color: Charcoal
  • Transmission: Automatic CVT
  • Drivetrain: FWD
NEW
$14,822 MSRP $18,015
2020 Nissan Versa S
  • Exterior Color: Super Black
  • Interior Color: Charcoal
  • Transmission: Automatic CVT
  • Drivetrain: FWD
NEW
$16,729 MSRP $20,120
2020 Nissan Versa 1.6 SV
  • Exterior Color: Scarlet Ember Pearl Metallic
  • Interior Color: Graphite
  • Transmission: Automatic CVT
  • Drivetrain: FWD
NEW
$19,332 MSRP $22,280
2020 Nissan Versa 1.6 SR
  • Exterior Color: Monarch Orange Pearl Metallic
  • Interior Color: Sport Interior
  • Transmission: Automatic CVT
  • Drivetrain: FWD

Our Employees

5.0 out of 5
(5.0) 26 reviews

Kevin Perez

Finance Manager
5.0 out of 5
(5.0) 24 reviews

Clay O'Dell

Dealer Corporate Manager
5.0 out of 5
(5.0) 15 reviews

Wilma Acosta

Internet Director
5.0 out of 5
(5.0) 39 reviews

Michael Veal

Sales Floor Manager
5.0 out of 5
(5.0) 17 reviews

David Vahrenkamp

New Car Sales Manager
5.0 out of 5
(5.0) 14 reviews

Trey Evans

Product Specialist
5.0 out of 5
(5.0) 10 reviews

Andre Nash

Sales Floor Manager
5.0 out of 5
(5.0) 10 reviews

Cortney Wrennall

Owner Loyalty Manager
4.8 out of 5
(4.8) 47 reviews

Tyler Linderman

Main Line Service Advisor
4.8 out of 5
(4.8) 16 reviews

Robin O'Dell

Product Specialist

 View All Employees
View All Employees

About Our Dealership

Dealer on Cars.com since October 2016

Bates Nissan is a family owned and operated business, and we have been here in Killeen in the same location since 1974. We have been serving the Killeen/Fort Hood area since 1942.

...



We are very proud to be associated with the military stationed here at Fort Hood, and are especially proud of our adopted unit, the 1CD, 3rd Heavy Brigade Combat Team, 215th Brigade Support.
We constantly strive to make customer satisfaction our primary goal. This is evident from our completely Nissan Certified sales staff, to our fully trained and Certified Parts and Service Departments.

Thanks again for shopping Bates Nissan, where "We Treat You Like Family"!

"The Low Price Leader of Central Texas!"

Photos & Videos

1
Photos |
Video

Service

Tire Rotation

$19.5 and up*

Oil, Filter Change

$42.99 and up*

Car Wash

Complimentary

Multi-Point Inspection

Complimentary

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
196 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    Service
    by RHORTON22 from DealerRater.com
    August 8, 2020

    The service was excellent as the previous times I brought my vehicles in for service. Will continue to bring my vehicle to Bates in the future

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choo...sing Bates Nissan!

    Worked with:
    Tyler Linderman

    Main Line Service Advisor

    (4.8) 47 reviews
  • 5.0 out of 5
    Very nice and willing to help work with you to find a...
    by solbrish from DealerRater.com
    August 7, 2020

    Very nice and willing to help work with you to find a convenient day and time for you to bring my vehicle in for service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your ...comments with our team, and we look forward to working with you again.

    Worked with:
    Tyler Linderman

    Main Line Service Advisor

    (4.8) 47 reviews

  • FEATURED REVIEW

    5.0 out of 5
    Wonderful Service
    by Stacy Parnell from Killeen
    May 31, 2019

    Best buying experience I've had, staff was friendly, knowledgeable and courteous. My salesman Mark Williams was patient with questions and worked with... me on the right truck and price. Highly recommend!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Stacy Parnell, thank you for your kind review; we are happy to pass along your comments to the team here at Bates Nissan, Inc.! We hope to be of servi...ce to you again in the future. Best wishes, Bates Nissan, Inc.

  • 5.0 out of 5
    30,000 Check up
    by APRILF45 from DealerRater.com
    August 7, 2020

    Very nice gentlemen help me. and was very helpful.Excellent customer service.Communications was excellent and I knew what to expect. great job by all... of them.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your business and our team looks forward to serving you again soon!

    Worked with:
    Tyler Linderman

    Main Line Service Advisor

    (4.8) 47 reviews
  • 5.0 out of 5
    Excellent customer service, the service advisor(Amie...
    by CASTROJOSE0525 from DealerRater.com
    August 6, 2020

    Excellent customer service, the service advisor(Amie Hearn ) was courteous and she accommodated my schedule for I was running late for my appointment... time. ..thanks ...awesome job!

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    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for choosing Bates Nissan, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

    Worked with:
    Amiee Hearn

    Express Service Advisor

    (4.7) 23 reviews
  • 5.0 out of 5
    The communication was outstanding from beginning to end,...
    by brucesora2 from DealerRater.com
    August 4, 2020

    The communication was outstanding from beginning to end, so I knew what to expect. My concerns were heard and resolved quickly, efficiently, detailed,... professionally, and with great detail..

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for sharing your thoughts about your experience with Bates Nissan, it's great to hear that our team delivered such an excellent experience. We ...appreciate your business and hope to see you again soon!

    Worked with:
    Mike Rask

    Main Line Service Advisor

    (4.9) 10 reviews
  • 5.0 out of 5
    The people @ Bates Nissan are wonderful , very...
    by GLENDAK_2000 from DealerRater.com
    August 3, 2020

    The people @ Bates Nissan are wonderful , very profession. I will refer people. I love my rogue Nissan. I always receive a follow up/ call/ text

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experie...nce here at Bates Nissan.

    Worked with:
    Tyler Linderman

    Main Line Service Advisor

    (4.8) 47 reviews
    Amiee Hearn

    Express Service Advisor

    (4.7) 23 reviews
  • 5.0 out of 5
    Service was excellent answered all my questions and...
    by ELIZONDO.VIDA from DealerRater.com
    July 31, 2020

    Service was excellent answered all my questions and service was performed in a timely manner. Scheduling appointment was easy and staff is very knowledgable.... Always work with my schedule

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If th...ere is anything we can assist you with in the future, please let us know.

    Worked with:
    Nate Murphree

    Express Service Advisor

    (4.5) 29 reviews
    Mike Rask

    Main Line Service Advisor

    (4.9) 10 reviews
  • 5.0 out of 5
    Friendly folks who get the job done
    by ABW from DealerRater.com
    July 31, 2020

    Overall, a good experience. The place was busy, so I did have to wait a little longer than I anticipated, but the work was done to spec and the folks who... work there were friendly and knowledgeable.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if w...e can be of further assistance.

  • 5.0 out of 5
    Very professional I was in and out in no time. Thanks...
    by DLPORTER12 from DealerRater.com
    July 31, 2020

    Very professional I was in and out in no time. Thanks again for your help and support. I will definitely be coming back in the future.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your expe...rience with us to be a positive one at Bates Nissan. Please don't hesitate to reach out if you need anything else.

    Worked with:
    Tyler Linderman

    Main Line Service Advisor

    (4.8) 47 reviews
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