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Love outdoors and spending time with my family. Try making new friends everyday.","emailTxt":"sales7@batesnissan.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/1415/employees/b0086bcc0f7e.jpg","drDealerId":1415,"dealerEmpStartDtUtc":"1548979200","industryStartDtUtc":"801964800","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":640582,"firstName":"Nate","lastName":"Murphree","titleText":"Express Service Advisor","emailTxt":"service4@batesnissan.com","combinedEmpAvgRatingNbr":4.5,"combinedRecentReviewCnt":8,"combinedEmpReviewCnt":29,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/1415/employees/e38935a70eb3.jpg","drDealerId":1415,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":640581,"firstName":"Amiee","lastName":"Hearn","titleText":"Express Service Advisor","emailTxt":"service3@batesnissan.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":7,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/1415/employees/d7eaf29da1d9.jpg","drDealerId":1415,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":636782,"firstName":"Kyle","lastName":"Morris","titleText":"Used Cars Sales Manager","emailTxt":"kyle@batesnissan.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/1415/employees/e70680075838.jpg","drDealerId":1415,"dealerEmpStartDtUtc":"1533081600","industryStartDtUtc":"510019200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":636790,"firstName":"Lesley","lastName":"Figueroa","titleText":"Product Specialist","emailTxt":"sales5@batesnissan.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/1415/employees/a6a10e711a95.jpg","drDealerId":1415,"dealerEmpStartDtUtc":"1567296000","industryStartDtUtc":"1567296000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":636780,"firstName":"Kevin","lastName":"Adams","titleText":"General Manager","emailTxt":"kevin@batesnissan.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/1415/employees/05b36d92e9f5.jpg","drDealerId":1415,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":636787,"firstName":"Josh","lastName":"Snyder","titleText":"Product Specialist","emailTxt":"sales3@batesnisssan.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/1415/employees/004a5a9e97b9.jpg","drDealerId":1415,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":636641,"firstName":"Kandace","lastName":"Morgan","titleText":"Owner Loyalty Manager","emailTxt":"kandace@batesnissan.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/1415/employees/439168066907.jpg","drDealerId":1415,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":636788,"firstName":"Kenny","lastName":"Hartzell","titleText":"Product Specialist","emailTxt":"sales4@batesnissan.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/1415/employees/63c0abffd0c2.jpg","drDealerId":1415,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":636789,"firstName":"Mark","lastName":"Williams","titleText":"Product Specialist","shortBioText":"I have been with Bates Nissan for over 20 years and I can not wait to be your Complete Buying Resource Specialist - from information and test drive, to pricing and delivery. 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Bates Nissan

4.7 out of 5 4.7
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 6:00 PM

Bates Nissan Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2016

Bates Nissan is a family owned and operated business, and we have been here in Killeen in the same location since 1974. We have been serving the Killeen/Fort Hood area since 1942.

...



We are very proud to be associated with the military stationed here at Fort Hood, and are especially proud of our adopted unit, the 1CD, 3rd Heavy Brigade Combat Team, 215th Brigade Support.
We constantly strive to make customer satisfaction our primary goal. This is evident from our completely Nissan Certified sales staff, to our fully trained and Certified Parts and Service Departments.

Thanks again for shopping Bates Nissan, where "We Treat You Like Family"!

"The Low Price Leader of Central Texas!"

Service

Tire Rotation

$19.5 and up*

Oil, Filter Change

$42.99 and up*

Car Wash

Complimentary

Multi-Point Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
196 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    August 8, 2020

    The service was excellent as the previous times I brought my vehicles in for service. Will continue to bring my vehicle to Bates in the future

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choo...sing Bates Nissan!


    Worked with:
    Tyler Linderman

    Main Line Service Advisor

    (4.8) 47 reviews

  • 5.0 out of 5
    August 7, 2020

    Very nice and willing to help work with you to find a convenient day and time for you to bring my vehicle in for service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your ...comments with our team, and we look forward to working with you again.


    Worked with:
    Tyler Linderman

    Main Line Service Advisor

    (4.8) 47 reviews

  • May 31, 2019

    Best buying experience I've had, staff was friendly, knowledgeable and courteous. My salesman Mark Williams was patient with questions and worked with... me on the right truck and price. Highly recommend!

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Stacy Parnell, thank you for your kind review; we are happy to pass along your comments to the team here at Bates Nissan, Inc.! We hope to be of servi...ce to you again in the future. Best wishes, Bates Nissan, Inc.

  • 5.0 out of 5
    August 7, 2020

    Very nice gentlemen help me. and was very helpful.Excellent customer service.Communications was excellent and I knew what to expect. great job by all... of them.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your business and our team looks forward to serving you again soon!


    Worked with:
    Tyler Linderman

    Main Line Service Advisor

    (4.8) 47 reviews

  • 5.0 out of 5
    August 6, 2020

    Excellent customer service, the service advisor(Amie Hearn ) was courteous and she accommodated my schedule for I was running late for my appointment... time. ..thanks ...awesome job!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for choosing Bates Nissan, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!


    Worked with:
    Amiee Hearn

    Express Service Advisor

    (4.7) 23 reviews

  • 5.0 out of 5
    August 4, 2020

    The communication was outstanding from beginning to end, so I knew what to expect. My concerns were heard and resolved quickly, efficiently, detailed,... professionally, and with great detail..

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for sharing your thoughts about your experience with Bates Nissan, it's great to hear that our team delivered such an excellent experience. We ...appreciate your business and hope to see you again soon!


    Worked with:
    Mike Rask

    Main Line Service Advisor

    (4.9) 10 reviews

  • 5.0 out of 5
    August 3, 2020

    The people @ Bates Nissan are wonderful , very profession. I will refer people. I love my rogue Nissan. I always receive a follow up/ call/ text

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experie...nce here at Bates Nissan.


    Worked with:
    Tyler Linderman

    Main Line Service Advisor

    (4.8) 47 reviews

    Amiee Hearn

    Express Service Advisor

    (4.7) 23 reviews

  • 5.0 out of 5
    July 31, 2020

    Service was excellent answered all my questions and service was performed in a timely manner. Scheduling appointment was easy and staff is very knowledgable.... Always work with my schedule

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If th...ere is anything we can assist you with in the future, please let us know.


    Worked with:
    Nate Murphree

    Express Service Advisor

    (4.5) 29 reviews

    Mike Rask

    Main Line Service Advisor

    (4.9) 10 reviews

  • 5.0 out of 5
    July 31, 2020

    Overall, a good experience. The place was busy, so I did have to wait a little longer than I anticipated, but the work was done to spec and the folks who... work there were friendly and knowledgeable.

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    4.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if w...e can be of further assistance.

  • 5.0 out of 5
    July 31, 2020

    Very professional I was in and out in no time. Thanks again for your help and support. I will definitely be coming back in the future.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your expe...rience with us to be a positive one at Bates Nissan. Please don't hesitate to reach out if you need anything else.


    Worked with:
    Tyler Linderman

    Main Line Service Advisor

    (4.8) 47 reviews

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