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Franklin's Spring Creek Ford LLC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (37 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:30pm
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Sales Service
Monday 8:00am–6:00pm 8:00am–5:30pm
Tuesday 8:00am–6:00pm 8:00am–5:30pm
Wednesday 8:00am–6:00pm 8:00am–5:30pm
Thursday 8:00am–6:00pm 8:00am–5:30pm
Friday 8:00am–6:00pm 8:00am–5:30pm
Saturday 8:30am–1:00pm Closed
Sunday Closed Closed

Meet our employees

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (37 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Was an easy no stress process. Sales had vehicle cleaned, fueled, ready for a couple days test drive if desired. We took a test drive and bought truck.

Was an easy no stress process. Sales had vehicle cleaned, fueled, ready for a couple days test drive if desired. We took a test drive and bought truck.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The mobile oil change is perfect. Very nice, well mannered gentleman who came to my place of employment and did the oil change for me. Very neat in appearance and my vehicle was very neat and clean after the service.

The mobile oil change is perfect. Very nice, well mannered gentleman who came to my place of employment and did the oil change for me. Very neat in appearance and my vehicle was very neat and clean after the service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Beverly, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

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OUTSTANDING and Fast! Focused Sales Rep. with great customer and customer service skills. Everyone at the dealership was easy to communicate with and very attentive.

OUTSTANDING and Fast! Focused Sales Rep. with great customer and customer service skills. Everyone at the dealership was easy to communicate with and very attentive.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi David, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

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Picked out vehicle I wanted after hours. Went to dealer next day and made the deal.

Picked out vehicle I wanted after hours. Went to dealer next day and made the deal.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I had a great experience ordering and purchasing my new truck. Friendly staff, knowledgeable of products, great communication on status of vehicle order and delivery. I will be back to Spring Creek Ford for any future vehicle purchases.

I had a great experience ordering and purchasing my new truck. Friendly staff, knowledgeable of products, great communication on status of vehicle order and delivery. I will be back to Spring Creek Ford for any future vehicle purchases.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Joseph, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

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No xxxxxxxx straight business I like that no trying to sell you stuff you don?t need

No xxxxxxxx straight business I like that no trying to sell you stuff you don?t need

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Robert, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

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Best experience we have ever had at a dealership!! Worth the drive to buy there.

Best experience we have ever had at a dealership!! Worth the drive to buy there.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Sherri, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Lance and Jeremy were very patient with me during this whole process. They worked with me and found what I needed.

Lance and Jeremy were very patient with me during this whole process. They worked with me and found what I needed.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Kevin, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!

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Perfect experience. Fantastic customer service would highly recommend this dealer

Perfect experience. Fantastic customer service would highly recommend this dealer

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Matthew, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks for the recommendation, and have an amazing day!

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Noah was fantastic to work with, would definitely recommend to my friends

Noah was fantastic to work with, would definitely recommend to my friends

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Curtis, we are happy we could make your experience a positive one! Thanks for the recommendation, and have an amazing day!

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