Reviews
Westjimt
A great place to buy a truck! I will tell all my friends to go buy a truck at Franklin's Spring Creek Ford in Colquitt, GA. They have a nice place and everyone is friendly and professional.
Hi, thank you so much for your positive comments about Franklin's Spring Creek Ford, LLC! Please let us know if there is ever anything else we can do for you! Safe travels!
Fast and friendly service
They did a great job on serving my car. They where very friendly. Was in and out in no time. Great people.
I do not recommend this dealership.
I needed a truck as mine got flooded. I bought this on line without seeing it in person. The salesman was very vague about the repairs that were needed before they could deliver it. Also, he sent very few pictures and they were all taken at a distance and none of the engine or interior. When the truck arrived it was all scratched up on the driver's side. The inside was not cleaned and the undercarriage was caked with mud. I refused delivery and sent it back. I then found a truck from another dealer. Same year, same mileage, same price that was beautiful. The dealership had over 50 pictures on line and the salesman sent me more of areas I requested. The second experience was 180 degrees from the first. I would not recommend this dealership to anyone.
William, thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you, if we still can. If you?d like to discuss this matter with one of our staff members, please give us a call at (229) 758-3381 at your earliest convenience. We hope to hear from you soon. Take care.
This is what is feels like when they get it right!
I was recently in a situation where I found myself at a Ford Dealership with my Toyota Prius. What a great experience! Everyone was kind, helpful and cordial. The dealership is gorgeous, clean and welcoming. All the work I had done was spot on and done in a timely fashion. This place has both a great vibe and great energy. I highly recommend this dealership.
Oil change
I will not be back for a service. It does not take over an hour to change the oil in a car
Claud, thank you for sharing this recent experience with us. Please give us a call at (229) 758-3381 and we will do our best to make this better. We hope to hear from you soon.
Purchase from Spring Creek Ford
We have been very satisfied with the purchase of our 2020 Ford Escape. Everyone we had contact with was very professional and went out of their way to help. Our Salesman Mr. Paul Bridges was extremely friendly and did everything he could to keep us updated on everything, when the sale was finalized he explained the features on the vehicle in detail.
Kalvin, we are pleased to hear you are enjoying your new Escape! Thank you so much for sharing your positive experience with Paul and our team. If there is anything else we can do to assist you, please let us know! Take care!
Gary Phillips
Enjoyed working with salesman Hunter Boyd. Professional and courteous. I have purchased several vehicles from Franklin Springcreek Ford before and will gladly do business with them again. Gary Phillips
Absolutely Best Service Ever
My husband and I went to Colquitt on October 18, 2018 and dealt with a salesman named Billy Inlow. He is absolutely the best salesman we have dealt with in our 48 years of marriage and buying vehicles. I have been under a lot of stress for nearly 2 weeks after our 2017 Expedition got totaled in a wreck that was not our fault. We went to Colquitt, Ga and met Billy and the finance manager and they stayed after hours to nearly 10:00 to make it where we could get our car. Awesome, super, fantastic are just a few words that would describe Billy and the Finance Manger.
Awesome Sales Experience
Awesome Service by Mark Miller and finance staff. Everything ready when I arrived
F 250 2019
Garret Franklin always takes care of me and my family. We have bought trucks from him for years. We will buy the next on from him.