Franklin's Spring Creek Ford LLC

Reviews

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10 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    January 11, 2017

    Drove 4 hours to buy a truck for my company. This was one of the best buying experiences I have had. Extremely friendly and helpful staff. My experience... was worth the drive. The truck we bought was actually better than advertised. Thanks to Jeffrey for meeting me on a Saturday to deliver the truck!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    October 10, 2016

    Great dealership for all your needs. Will recommend this dealership to all my friends and family

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    Does recommend this dealer
    Came in for service or repair
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  • June 1, 2015

    This was without a doubt, the best experience I have ever had in trading and buying a vehicle. The salesman was absolutely great and a pleasure to do business... with as was the entire staff that I dealt with. My wife and I are glad we pulled in to this dealership instead of driving on through town, en route to North Georgia, where we were we had planned to buy our next vehicle. I will be back!

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    August 25, 2016

    We are repeat customers for a reason. Great service, great buying experience & knowledgable sales & parts staff. Garet Franklin has always taken the time... we need to answer questions, find the vehicle we need & introduce us to the staff members that can best help with car computer tech support, parts, repairs & even backup sales when he's not available. Everyone at Franklin's Spring Creek Ford has always been helpful & never pushy. Thanks!

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    Does recommend this dealer
    Shopped for a new car
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    Dealer Response

    Hugh King Clayton & Evelyn Faye Southall, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you ca...n trust! If there is anything else we can do to assist you, please let us know! Take care!

  • 5.0 out of 5
    January 30, 2016

    found a used truck on cars.com. It was what I had been looking for. After several emails with Jeffery the Internet manager we agreed on a price I was very... happy with. The next day me and my wife went and picked up the truck. It's a small town dealership with a small town atmosphere. We had a great lunch at the cafe on the town square and were on our way home in no time. Before we left it started sprinkle rain so Jeffery insisted on putting new wipers on. No charge. All in all I got a great deal on the truck I wanted and the people at Franklins spring creek ford made it an easy and low stress experience. Hope to do business with them again.

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    Does recommend this dealer
    Shopped for a used car
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  • 5.0 out of 5
    October 30, 2015

    We purchased a truck from Jeffrey and it was the BEST experience I have ever had at a dealership. The process was quick, friendly, and much more than I... imagined!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    September 4, 2015

    Seen a vehicle that my wife and I liked online. Talked to them on the phone and got the price we wanted. was there no more than thirty minutes and drove... off with what we wanted.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    February 17, 2015

    I purchased my 2014 Ford Taurus Limited in December, 2014. While we had our ups and downs, Jeffrey came through with all he promised. I was treated with... respect and Jeffrey made sure everything was taken care of on my vehicle that he promised would be. I am very happy with my vehicle and am glad I went to Franklin's Spring Creek Ford and went through Jeffrey to purchase my vehicle. Thanks Jeffrey for your help.

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    October 25, 2014

    very please with everyone at franklin's spring creek ford in colquitt georgia.

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    Shopped for a new car
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  • 1.0 out of 5
    October 3, 2014

    Wow no words to describe. Buyer beware! Gave the run around. Wasted time!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    John: We apologize for the fact that your experience with our store was less than perfect. That is certainly not our goal. The situation encountered ...here is not specified, and we would like to make amends. At Franklin's Spring Creek Ford, we pride ourselves with great customer service from everyone--whether in Sales or Service. We are very anxious to rectify any issue and make you a satisfied customer. Please phone me at your earliest convenience to discuss the problem you encountered. The store phone is (229) 758-3381. Also, feel free to call my cell phone at (229) 205-4806. We look forward to serving you. Jeffrey Fulcher Internet Manager Franklin's Spring Creek