Reviews
Always very friendly and efficient from phone call to
Always very friendly and efficient from phone call to schedule appointment to check out. Vernon is always super friendly and helpful. Joey has been a mainstay in service department for years because of his outstanding customer care
Always very friendly and efficient from phone call to
Always very friendly and efficient from phone call to schedule appointment to check out. Vernon is always super friendly and helpful. Joey has been a mainstay in service department for years because of his outstanding customer care
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Choco was the best salesman I've had in a long time.
Choco was the best salesman I've had in a long time. Very knowledgeable and courteous. Everyone a Lassetter Motors made our experience one to remember. They have earned a lifelong customer!!
Choco was the best salesman I've had in a long time.
Choco was the best salesman I've had in a long time. Very knowledgeable and courteous. Everyone a Lassetter Motors made our experience one to remember. They have earned a lifelong customer!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
This is the second vehicle we purchased from Henry
This is the second vehicle we purchased from Henry Cauthen at Lasseter Motors. He made it a great buying experience. He was knowledgeable about the vehicle and ready to answer our questions. I would recommend Henry to anyone looking for a vehicle.
This is the second vehicle we purchased from Henry
This is the second vehicle we purchased from Henry Cauthen at Lasseter Motors. He made it a great buying experience. He was knowledgeable about the vehicle and ready to answer our questions. I would recommend Henry to anyone looking for a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
All personnel I encountered were very pleasant,
All personnel I encountered were very pleasant, especially Vernon. Service completed when expected. Waiting area clean and pleasant. Received Appointment by phone in timely manner. Notified by phone when service complete. A+
All personnel I encountered were very pleasant,
All personnel I encountered were very pleasant, especially Vernon. Service completed when expected. Waiting area clean and pleasant. Received Appointment by phone in timely manner. Notified by phone when service complete. A+
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
This dealership obviously did not care about my inquiry
This dealership obviously did not care about my inquiry to purchase a used Chevy truck. They called to see what I wanted and I told them about the used pickup. I made a reasonable offer and I have heard nothing but crickets from that point. Very disappointed. AabzA
This dealership obviously did not care about my inquiry
This dealership obviously did not care about my inquiry to purchase a used Chevy truck. They called to see what I wanted and I told them about the used pickup. I made a reasonable offer and I have heard nothing but crickets from that point. Very disappointed. AabzA
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
billylane1939@gmail.com
I was seen on time for my repair and I am well pleased with the service..
billylane1939@gmail.com
I was seen on time for my repair and I am well pleased with the service..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Transmission shift problems.
dealer said shift problem was due to a fill time, requiring operator to warmup engine first, and instructed dealer there's not a fix. My owners manual says nothing about a pre warm up prior to driving that allows for a fill time for the clutches proper shifting. This is nonsense if they can't or won't fix problem they could offer me an extended transmission warranty free of charge to original buyer. That would only be fair.i need to find a class action lawsuit to add my name too.
Transmission shift problems.
dealer said shift problem was due to a fill time, requiring operator to warmup engine first, and instructed dealer there's not a fix. My owners manual says nothing about a pre warm up prior to driving that allows for a fill time for the clutches proper shifting. This is nonsense if they can't or won't fix problem they could offer me an extended transmission warranty free of charge to original buyer. That would only be fair.i need to find a class action lawsuit to add my name too.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Lasseter Chevrolet
Good local service! They always take care of us and keep our cars serviced and safe.
Lasseter Chevrolet
Good local service! They always take care of us and keep our cars serviced and safe.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lasseter Motors - Great Purchase Experience
Meredeth was fantastic and made the car buying experience super easy. Eli gave me a test drive on Saturday, and I purchased the Bolt on Monday. No pressure at all and the entire team was friendly and helpful. Definitely go to Lasseter for your next car!
Lasseter Motors - Great Purchase Experience
Meredeth was fantastic and made the car buying experience super easy. Eli gave me a test drive on Saturday, and I purchased the Bolt on Monday. No pressure at all and the entire team was friendly and helpful. Definitely go to Lasseter for your next car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Request CarFax!!
My son bought a truck from Lasseter Motors. Salesman represented it as a 1 owner, low miles, gently used truck. My son made the mistake of trusting them by their reputation. It was my sons mistake for not asking for the CarFax. Turned out it was a 3 or 4 owner truck and had been wrecked. I write this review to warn future car and truck buyers to request the CarFax report! The transmission went out a couple of months later also. They do not stand behind their vehicles and they deceive people with their words. Money is the main objective, not customer service and satisfaction. Do your research so you don’t have to find out the hard way. It’s costly on top of the money you spend on the vehicle. I’m stressing this! Request CarFax!
Request CarFax!!
My son bought a truck from Lasseter Motors. Salesman represented it as a 1 owner, low miles, gently used truck. My son made the mistake of trusting them by their reputation. It was my sons mistake for not asking for the CarFax. Turned out it was a 3 or 4 owner truck and had been wrecked. I write this review to warn future car and truck buyers to request the CarFax report! The transmission went out a couple of months later also. They do not stand behind their vehicles and they deceive people with their words. Money is the main objective, not customer service and satisfaction. Do your research so you don’t have to find out the hard way. It’s costly on top of the money you spend on the vehicle. I’m stressing this! Request CarFax!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase