Reviews
billylane1939@gmail.com
I was seen on time for my repair and I am well pleased with the service..
billylane1939@gmail.com
I was seen on time for my repair and I am well pleased with the service..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Transmission shift problems.
dealer said shift problem was due to a fill time, requiring operator to warmup engine first, and instructed dealer there's not a fix. My owners manual says nothing about a pre warm up prior to driving that allows for a fill time for the clutches proper shifting. This is nonsense if they can't or won't fix problem they could offer me an extended transmission warranty free of charge to original buyer. That would only be fair.i need to find a class action lawsuit to add my name too.
Transmission shift problems.
dealer said shift problem was due to a fill time, requiring operator to warmup engine first, and instructed dealer there's not a fix. My owners manual says nothing about a pre warm up prior to driving that allows for a fill time for the clutches proper shifting. This is nonsense if they can't or won't fix problem they could offer me an extended transmission warranty free of charge to original buyer. That would only be fair.i need to find a class action lawsuit to add my name too.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Lasseter Chevrolet
Good local service! They always take care of us and keep our cars serviced and safe.
Lasseter Chevrolet
Good local service! They always take care of us and keep our cars serviced and safe.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lasseter Motors - Great Purchase Experience
Meredeth was fantastic and made the car buying experience super easy. Eli gave me a test drive on Saturday, and I purchased the Bolt on Monday. No pressure at all and the entire team was friendly and helpful. Definitely go to Lasseter for your next car!
Lasseter Motors - Great Purchase Experience
Meredeth was fantastic and made the car buying experience super easy. Eli gave me a test drive on Saturday, and I purchased the Bolt on Monday. No pressure at all and the entire team was friendly and helpful. Definitely go to Lasseter for your next car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Request CarFax!!
My son bought a truck from Lasseter Motors. Salesman represented it as a 1 owner, low miles, gently used truck. My son made the mistake of trusting them by their reputation. It was my sons mistake for not asking for the CarFax. Turned out it was a 3 or 4 owner truck and had been wrecked. I write this review to warn future car and truck buyers to request the CarFax report! The transmission went out a couple of months later also. They do not stand behind their vehicles and they deceive people with their words. Money is the main objective, not customer service and satisfaction. Do your research so you don’t have to find out the hard way. It’s costly on top of the money you spend on the vehicle. I’m stressing this! Request CarFax!
Request CarFax!!
My son bought a truck from Lasseter Motors. Salesman represented it as a 1 owner, low miles, gently used truck. My son made the mistake of trusting them by their reputation. It was my sons mistake for not asking for the CarFax. Turned out it was a 3 or 4 owner truck and had been wrecked. I write this review to warn future car and truck buyers to request the CarFax report! The transmission went out a couple of months later also. They do not stand behind their vehicles and they deceive people with their words. Money is the main objective, not customer service and satisfaction. Do your research so you don’t have to find out the hard way. It’s costly on top of the money you spend on the vehicle. I’m stressing this! Request CarFax!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Cadillac STX
Excellent service. Prompt and courteous!! Easy to make appointments. Knowledgeable staff to answer questions. Parts staff also very knowledgeable.
Cadillac STX
Excellent service. Prompt and courteous!! Easy to make appointments. Knowledgeable staff to answer questions. Parts staff also very knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Problem Fixers
I had my wife's 2017 XTS Cadillac brought in for servicing. They found a leak on a my hydraulic suspension. The problem was fixed, and cover with the vehicles warranty. The staff is Great!
Problem Fixers
I had my wife's 2017 XTS Cadillac brought in for servicing. They found a leak on a my hydraulic suspension. The problem was fixed, and cover with the vehicles warranty. The staff is Great!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit!
What the heck!
Went there to check out an'05 Camry, listed at $6995. Young salesman comes out, I tell him I am interested in the car...he proceeds to tell me he had just ran the numbers on the Camry and it is $10,500 out the door! My math is pretty good & $7000 + $540 tax = $3000 in dealer fees? Duh
What the heck!
Went there to check out an'05 Camry, listed at $6995. Young salesman comes out, I tell him I am interested in the car...he proceeds to tell me he had just ran the numbers on the Camry and it is $10,500 out the door! My math is pretty good & $7000 + $540 tax = $3000 in dealer fees? Duh
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (229) 985-3606 to discuss your concerns, as your satisfaction is of utmost importance to us.
Rhonda
The customer service in the service department was exceptional. The overall experience was discounted due to the time it took to get the part for repairs. The first part got in shipment, which was beyond their control, and they re-ordered it, having it delivered overnight. I wish they'd originally had it shipped overnight and I would've gotten my truck back 3 weeks earlier. However, I would use them again without hesitation!
Rhonda
The customer service in the service department was exceptional. The overall experience was discounted due to the time it took to get the part for repairs. The first part got in shipment, which was beyond their control, and they re-ordered it, having it delivered overnight. I wish they'd originally had it shipped overnight and I would've gotten my truck back 3 weeks earlier. However, I would use them again without hesitation!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Lasseter motor co
Great service. Friendly salesperson, Meredith. She was so knowledgeable about the vehicle I purchased. I would recommend her to Friedan?s family
Lasseter motor co
Great service. Friendly salesperson, Meredith. She was so knowledgeable about the vehicle I purchased. I would recommend her to Friedan?s family
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase