Vaden Chevrolet Brunswick

This place is incompetent. Our car had 3 recalls and a warranty claim. I won’t hold the recalls against the dealership but I do hold how they are handled... against them. 1.) when making the appointment for the recalls they never informed us on how the car needs to be prepped. For example, fuel tank being nearly empty. 1/3 of a tank was apparently to much for them). 2.) they said they ordered the parts needed and would call us to make appoint to fix warranty claim and fuel pump but never did after waiting 2 weeks. 3.) they fixed the last recall issue but didn’t order all parts needed for warranty issue. 4.) made our 3 appt on a Friday for the following Friday. We get there the next week and guess what?! Our appt isn’t in the system! We left car there anyway figuring they could fit the 2-3 hour job in same day or following day. 5.). They lost the god xxxx car! 6.) They ordered the wrong freaking parts to fix the warranty issue! 7) 4 appts over 45 days and the car still isn’t done and it will be about another xxxx week. These people are about as incompetent as a rock.

Amazing customer service. Willing to negotiate and to find the car of our dreams. And on top of that just a great group of friendly and helpful people.... I look forward to continuing my service with this dealership.

Terrance Holmes is a great salesman. He should teach a class on how to treat customers. Made buying a used car easy and fun. Would not hesitate to recommend... Dan Vaden Chevrolet.

Terrence Holmes is one of the most experienced sales person I have met. Did his majic and got me an excellent deal. Buying a car at Vaden in Brunswick... look him up you won’t go wrong.

Rude service department. First thing out of their mouth was we are a week out for any service. When I asked for a price for a service they gave me a number... off the top of their head which was 600.00 higher then another dealership did it for with him oem parts. Everyone was rude and grumpy. I also noticed the old service manager from the Chrysler dealership walking around aimlessly. He was a joke there and more then likely a joke at Vaden. I’d rather drive to Savannah or Jax to get service then deal with lazy, rude and disrespectful employees here locally. I guess I shouldn’t of mentioned the warranty work that was needed. Maybe they would of been able to fit me in. Who knows.

My service advisor, Amanda was very helpful. She kept me informed of everything. And stuck to her price .

As always excellent service 2nd purchase in less than 9 mos very respectful of your time & money! I would dare go anywhere else I Love This Dealership

Service was excellent. Repaired my 2003 Oldsmobile van.

Very professional staff and knowledgeable about the car and process needed to close the deal. Follow through after the deal and delivery of car was excellent.

Super , fine, informative, nice, direct, outgoing, fun, great, local and shiney