Vaden Chevrolet Brunswick

Communication from dealership was not clear. The price on the sticker is not the actual price. But if you don't know to ask them you get get charged extra for the mistake. Itemize list of charges should be explained in detail so everyone knows what they are paying for. This was a rare time for me to purchase a new vehicle and now fully understand why there are places like carvana and vroom.

In December of 2022 we bought a used 2020 vehicle. The price was better than we found anywhere else. The used car manager, Travis, was very helpful and the salesman Tom Wilson delivered the car, sight unseen, to me in Charleston, SC. It was beautiful and just as described. I signed all the papers accepting the vehicle and the deal was done. Shortly thereafter I realized that a warning light was on, and later found out the cruise control would not work. Unfortunately, the sensor in the front of the vehicle was not working properly and was causing these issues. When I called Travis, he put me in touch with Mark in service, and Vaden fixed all this, at their cost, despite me having paid and signed for the car! They certainly did not have to do this. This dealership is excellent. They provide great prices and great customer service. I will buy from them again.

In December of 2022 we bought a used 2020 vehicle. The price was better than we found anywhere else. The used car manager, Travis, was very helpful and the salesman Tom Wilson delivered the car, sight unseen, to me in Charleston, SC. It was beautiful and just as described. I signed all the papers accepting the vehicle and the deal was done. Shortly thereafter I realized that a warning light was on, and later found out the cruise control would not work. Unfortunately, the sensor in the front of the vehicle was not working properly and was causing these issues. When I called Travis, he put me in touch with Mark in service, and Vaden fixed all this, at their cost, despite me having paid and signed for the car! They certainly did not have to do this. This dealership is excellent. They provide great prices and great customer service. I will buy from them again.

I would like to thank Mr. Keyon Walker in sales and Mrs. Angela Harden in service at Dan Vaden Chevrolet. You guys are AWESOME! Thank you

I recommended this company based on my experience buying a new car. I obviously was not aware when my son asked me about buying from Dan Vaden that new cars and used cars are totally different. My son (last name Wilson)bought a used Ford F150 truck. Within 3 weeks it had to go in to the shop. Not only were they unhelpful and rude in getting him in to get it fixed they refused to supply him with a replacement vehicle, claiming they "had nothing available". After two weeks of him paying for his own rental vehicle to the tune of $1,400 I called and showed out. They put him in a "Trax?" tiny SUV for the remainder of the time the truck was in the shop and promised to reimburse him the $1,400. Now months later they refuse to talk to him on the phone or return his phone calls. Neither the General Manager or Service Manager has the guts to admit how badly they treated this young man who has a family depending on him. SHAME ON YOU DAN VADEN BRUNSWICK!!!!!! You will never have to worry about anyone from my family bothering to buy from you again. That includes anyone I come into contact with at my job as well since I work in Brunswick and feel my duty is to warn people how you treat customers.

Dealership is ok itself but the service department is by far the worst I've ever had to deal with otther then the girls at the desk. I have had so many issues getting them to address an issue that I finally went to a dodge Dealership and had it taken care of :( recently went in to a tire rotation and oil change and once again never touched the tires or checked fluid levels other then the oil change.

I just wanna thank Mr Jacob Johnson and Mr Chris Jordan for my recent purchase even after a nearly 6 hour wait I was still thankful and more than happy that I was able too leave with a ride you guys are amazing at what you do and I can't thank you guys enough!

Perry was exceptional as well as the guy who processed our payment paperwork (Retired Navy Officer)

Car purchased did have key fob but promised one. They took off piece of handle so I could enter and (skeleton key) to start Two days have passed and still not done. Excuses is what I’m hearing and management or sales person has reached out with update; going on third day. Guess I’ll have to get corporate involved.

Very good service. Sent video of my car inspection.