Rectangle 48
Sales
Service Closed

Courtesy Ford Hours

Sales

Monday

8:00 AM - 7:00 PM

Tuesday

8:00 AM - 7:00 PM

Wednesday

8:00 AM - 7:00 PM

Thursday

8:00 AM - 7:00 PM

Friday

8:00 AM - 7:00 PM

Saturday

8:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2009

COURTESY FORD has been serving the Pinebelt area for over 59 years. Here at COURTESY FORD we know that deciding who you do business with is a big decision. COURTESY FORD's 3rd generation local ownership is deeply rooted in your community and our dealership is unsurpassed in FORD experience. From our outstanding selection of New and Pre-owned vehicles, Service Department and full Service Body Shop it's not just a business ITS WHAT WE DO

...



COME SEE WHY OUR CUSTOMERS KEEP ON COMING BACK TO COURTESY FORD

"Courtesy Ford - COME SEE WHY OUR CUSTOMERS KEEP ON COMING BACK"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.3 out of 5 4.3
24 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    December 14, 2018

    My husband's Mustang had a recall on the airbag, so we contacted Courtesy Ford to see if they could put in the new parts. BIG mistake. When we first... called, the woman who answered told us that they could do the recall replacement, but we would first have to drive to their facility (20 minutes from our house) and fill out paperwork regarding the model of car so they knew what part to order. She said it would take 2-4 days to get the part in, and then we could bring the car by anytime to get the airbag replaced. So, the next day we went by to fill out the 'paperwork'. When we got there, they said there was no paperwork to fill out, but we would have to come the next morning (it was about 3 P.M.) so they had time to work on it before closing. We gladly obliged, simply wanting to get this dangerous issue handled immediately. Again on the next day, we drove out there, only to have them tell us they had a policy that all recalls must be done between 7-7:15 A.M. (which was the first time anyone had mentioned this 'policy' to us), and they had ZERO availability this week, and we would have to come back in a week (three days before Christmas)! So now we have wasted 80 minutes of time and gas, because this place of business obviously does not have knowledgeable or helpful employees, nor do they effectively communicate to their customers. I guess because we weren't spending money there (as it was a recall), we were their lowest priority. Hopefully no one hits our car while driving and causes us to be injured by the recalled airbags they could not replace, due to their disorganization and complete lack of effective communication within AND outside of the business.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 25, 2018

    I inquired about a vehicle through cars.com. We were able to get our questions answered quickly from Olivia through email, then complete the online application... process, negotiate a price with salesman, and arrange financing over the phone. Because we lived far away from the dealership, a salesman met us halfway with the vehicle to sign papers which was extremely convenient. Very courteous, knowledgable, and understanding staff. We're happy with the vehicle which was exactly as described/pictured and reasonably priced.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the 5 Star review!

  • November 27, 2017

    I had a good experience . Friendly and helpful staff. They stayed 2 hours late to make the deal for us.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 22, 2018

    After an exhaustive, month-long search for the best deal on a new truck, I finally came across Courtesy Ford in Hattiesburg. Not only did I find the exact... truck I was looking for, but I believe I also received the best deal in the state! Rex was extremely helpful and made me feel like he really valued my business. Would recommend to anyone looking to buy a new vehicle.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    David, Thank you for the awesome 5 star review. Thanks, Jennifer

  • 5.0 out of 5
    January 22, 2018

    I purchased a used 2015 mustang GT. Great experience with this staff and good deals! Test drive 2 cars found the one I wanted and starting taking prices... and they worked with me pretty well(surprisingly for a dealership) but overall it was a great dealership and I would recommend them to anyone!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 22, 2018

    Decided to buy a truck on a snowy day in Mississippi when no one else was on the road. Adrian worked hard and did everything he could to make

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 19, 2018

    We stopped at the dealership to look at a 2014 Nissan Maxima and we were greeted by a very professional salesman named Shannon who was interested in getting... to know us and meeting our budget. He didn’t make us feel like he just wanted to make a dollar off of us. We felt like we made a friend that day. We would definitely recommend Shannon at Courtesy Ford to our friends and family. Thank you for a great car buying experience!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 10, 2018

    I've been a Courtesy Ford customer for over 10 years and the 2 best reasons for that are Terri and Cindy in customer service. They both have always gone... above and beyond to see that my expectations were met each and every time I took my car in for maintenance. I can't thank them enough for all they have done for me. I would recommend Courtesy Ford to anyone who's thinking of buying a vehicle. You will be glad you did

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    January 10, 2018

    Very favorable buying experience. Sincere thanks to Kavin in sales and Kim in financing. Very friendly and knowledgeable in every aspect. Thank you both.Would... recommend this dealership to anyone interested in purchasing a vehicle.t

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 20, 2017

    Wonderful experience. Willie is great!! Quickest truck buying experience ever and it was appreciated! Would recommend Courtesy Ford to everyone!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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