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Mitchell Hyundai

(1,316 reviews)
Visit Mitchell Hyundai
Sales hours: 8:00am to 5:00pm
Service hours: 8:00am to 12:00pm
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Sales Service
Monday 8:00am–7:00pm 7:00am–5:00pm
Tuesday 8:00am–7:00pm 7:00am–5:00pm
Wednesday 8:00am–7:00pm 7:00am–5:00pm
Thursday 8:00am–7:00pm 7:00am–5:00pm
Friday 8:00am–7:00pm 7:00am–5:00pm
Saturday 8:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2018 consumer dealer award
View 2 awards
2018 consumer dealer award 2017 consumer dealer award

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New (334) 390-7043 (334) 390-7043
Used (334) 390-7106 (334) 390-7106
Service (334) 390-7027 (334) 390-7027

Inventory

See all 101 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2020.
As a premier Alabama Hyundai dealer, we have a huge selection of new and used vehicles from which to choose. Mitchell Hyundai online and offline customers enjoy vehicle specials every day. We offer Hyundai service & parts, an online inventory, and outstanding financing options, making Mitchell Hyundai a preferred dealer serving Enterprise, Dothan, Ozark, Fort Novosel and Andalusia area Hyundai buyers. Ready to set up a test drive? Visit our Hyundai dealership in Enterprise, AL today!

Service center

Phone number (334) 390-7027

Service hours

Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
8:00am–12:00pm
Sunday
Closed

Meet our employees

Reviews

(1,316 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mitchell Hyundai from DealerRater.

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The service was excellent and the dealership performed

The service was excellent and the dealership performed the exact services they said they would and no more. They called me to explain what needed to be done and gave me the price before they performed the service. Will use them in the future.

The service was excellent and the dealership performed

The service was excellent and the dealership performed the exact services they said they would and no more. They called me to explain what needed to be done and gave me the price before they performed the service. Will use them in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review. We are glad you had a great experience. Please come back soon.

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the service area was very clean and comfortable.

the service area was very clean and comfortable. Everyone friendly and helpful. really enjoyed home down feeling.

the service area was very clean and comfortable.

the service area was very clean and comfortable. Everyone friendly and helpful. really enjoyed home down feeling.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the opportunity to be of service. Please visit us again soon.

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Exceptional service.

Exceptional service. Very prompt and to the point. I did have to wait a little yet that's to be expected.

Exceptional service.

Exceptional service. Very prompt and to the point. I did have to wait a little yet that's to be expected.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your service business and your review. We will continue to improve wait times and appreciate the feedback.

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Kayla, Service Representative, was very helpful.

Kayla, Service Representative, was very helpful. She is an asset to your business. The area for customers to wait is nice too. The length of time I had to wait was less than I expected. đź‘Ť

Kayla, Service Representative, was very helpful.

Kayla, Service Representative, was very helpful. She is an asset to your business. The area for customers to wait is nice too. The length of time I had to wait was less than I expected. đź‘Ť

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Glad you had a 5 Star experience. We appreciate the kind words and look forward to your next visit.

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The service is exceptional.

The service is exceptional. Friendly staff and a comfortable guest area makes the drive from Troy enjoyable.

The service is exceptional.

The service is exceptional. Friendly staff and a comfortable guest area makes the drive from Troy enjoyable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and your review. Come back soon.

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I found Mason to be diligent and personable sales

I found Mason to be diligent and personable sales professional. Over the last several weeks, I interacted with several representatives from different dealerships and Mason’s attention and assistance clearly stood out among the rest. I came away impressed and would recommend him to anyone looking for assistance in purchasing a Hyundai vehicle. I assume Mitchell Hyundai maybe a somewhat smaller dealership as I noticed more flexibility with a couple of the other dealerships I dealt with.

I found Mason to be diligent and personable sales

I found Mason to be diligent and personable sales professional. Over the last several weeks, I interacted with several representatives from different dealerships and Mason’s attention and assistance clearly stood out among the rest. I came away impressed and would recommend him to anyone looking for assistance in purchasing a Hyundai vehicle. I assume Mitchell Hyundai maybe a somewhat smaller dealership as I noticed more flexibility with a couple of the other dealerships I dealt with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and the kind words. It seems you had a great experience at with Mason and our dealership. That experience is exactly what we strive for at Mitchell Hyundai. Can you please provide insight as to why we were only rated a 3 Star.

Dealer response

Thank you for your clarification. Certainly we want to be more than competitive in the market. It is difficult to purchase a vehicle unseen and unfortunately we did not have the fortune of seeing yours. That is our fault as we should have made arrangements to drive to Panama City and pick up your vehicle so that we could make an informed decision as to its value. Please know that Mason appreciates the the 2 months he spent getting you information and it is a shame that he will not be your go to man in the future as he prides himself on providing unapparelled customer service. You are correct that the PANAMA CITY market is bigger than the market in Enterprise. The population in that market is actually about 4 times larger than ours. With their size you would think they would sell many more vehicles. They do a great job and are fine people. They did out sell us in January by 4 vehicles. 400% larger 4 more vehicles sold. 71.66% of our sales last month came from outside of the Enterprise area because of the great savings and service we provide. Again we appreciate the opportunity to be your dealer of choice and look forward to the opportunity to serving you in the future.

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They did a good job on my car but I to wait took so long.

They did a good job on my car but I to wait took so long.

They did a good job on my car but I to wait took so long.

They did a good job on my car but I to wait took so long.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review.

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They did a good job on my car but I to wait took so long.

They did a good job on my car but I to wait took so long.

They did a good job on my car but I to wait took so long.

They did a good job on my car but I to wait took so long.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We re constantly trying to reduce wait times. We will continue to provide quality work while maintaining speedy service.

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Everything went very well, everyone was friendly and

Everything went very well, everyone was friendly and helpful. I will be coming back again. I like that they inspect my car and gave me a printout.

Everything went very well, everyone was friendly and

Everything went very well, everyone was friendly and helpful. I will be coming back again. I like that they inspect my car and gave me a printout.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your service business and your review. We appreciate the opportunity to be of service and look forward to your return.

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Very pleased with the dealership but we took my

Very pleased with the dealership but we took my daughter’s car in for service because the check engine light was on. It seems that Dean only checked some things and reset the light. Nothing was fixed, the light came on again.

Very pleased with the dealership but we took my

Very pleased with the dealership but we took my daughter’s car in for service because the check engine light was on. It seems that Dean only checked some things and reset the light. Nothing was fixed, the light came on again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Sorry for the issue. Our service manager will reach out to you shortly and resolve your issues.

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