Reviews
The service was excellent and the dealership performed
The service was excellent and the dealership performed the exact services they said they would and no more. They called me to explain what needed to be done and gave me the price before they performed the service. Will use them in the future.
The service was excellent and the dealership performed
The service was excellent and the dealership performed the exact services they said they would and no more. They called me to explain what needed to be done and gave me the price before they performed the service. Will use them in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review. We are glad you had a great experience. Please come back soon.
the service area was very clean and comfortable.
the service area was very clean and comfortable. Everyone friendly and helpful. really enjoyed home down feeling.
the service area was very clean and comfortable.
the service area was very clean and comfortable. Everyone friendly and helpful. really enjoyed home down feeling.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the opportunity to be of service. Please visit us again soon.
Exceptional service.
Exceptional service. Very prompt and to the point. I did have to wait a little yet that's to be expected.
Exceptional service.
Exceptional service. Very prompt and to the point. I did have to wait a little yet that's to be expected.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your service business and your review. We will continue to improve wait times and appreciate the feedback.
Kayla, Service Representative, was very helpful.
Kayla, Service Representative, was very helpful. She is an asset to your business. The area for customers to wait is nice too. The length of time I had to wait was less than I expected. đź‘Ť
Kayla, Service Representative, was very helpful.
Kayla, Service Representative, was very helpful. She is an asset to your business. The area for customers to wait is nice too. The length of time I had to wait was less than I expected. đź‘Ť
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Glad you had a 5 Star experience. We appreciate the kind words and look forward to your next visit.
The service is exceptional.
The service is exceptional. Friendly staff and a comfortable guest area makes the drive from Troy enjoyable.
The service is exceptional.
The service is exceptional. Friendly staff and a comfortable guest area makes the drive from Troy enjoyable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and your review. Come back soon.
I found Mason to be diligent and personable sales
I found Mason to be diligent and personable sales professional. Over the last several weeks, I interacted with several representatives from different dealerships and Mason’s attention and assistance clearly stood out among the rest. I came away impressed and would recommend him to anyone looking for assistance in purchasing a Hyundai vehicle. I assume Mitchell Hyundai maybe a somewhat smaller dealership as I noticed more flexibility with a couple of the other dealerships I dealt with.
I found Mason to be diligent and personable sales
I found Mason to be diligent and personable sales professional. Over the last several weeks, I interacted with several representatives from different dealerships and Mason’s attention and assistance clearly stood out among the rest. I came away impressed and would recommend him to anyone looking for assistance in purchasing a Hyundai vehicle. I assume Mitchell Hyundai maybe a somewhat smaller dealership as I noticed more flexibility with a couple of the other dealerships I dealt with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review and the kind words. It seems you had a great experience at with Mason and our dealership. That experience is exactly what we strive for at Mitchell Hyundai. Can you please provide insight as to why we were only rated a 3 Star.
Thank you for your clarification. Certainly we want to be more than competitive in the market. It is difficult to purchase a vehicle unseen and unfortunately we did not have the fortune of seeing yours. That is our fault as we should have made arrangements to drive to Panama City and pick up your vehicle so that we could make an informed decision as to its value. Please know that Mason appreciates the the 2 months he spent getting you information and it is a shame that he will not be your go to man in the future as he prides himself on providing unapparelled customer service. You are correct that the PANAMA CITY market is bigger than the market in Enterprise. The population in that market is actually about 4 times larger than ours. With their size you would think they would sell many more vehicles. They do a great job and are fine people. They did out sell us in January by 4 vehicles. 400% larger 4 more vehicles sold. 71.66% of our sales last month came from outside of the Enterprise area because of the great savings and service we provide. Again we appreciate the opportunity to be your dealer of choice and look forward to the opportunity to serving you in the future.
They did a good job on my car but I to wait took so long.
They did a good job on my car but I to wait took so long.
They did a good job on my car but I to wait took so long.
They did a good job on my car but I to wait took so long.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review.
They did a good job on my car but I to wait took so long.
They did a good job on my car but I to wait took so long.
They did a good job on my car but I to wait took so long.
They did a good job on my car but I to wait took so long.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review. We re constantly trying to reduce wait times. We will continue to provide quality work while maintaining speedy service.
Everything went very well, everyone was friendly and
Everything went very well, everyone was friendly and helpful. I will be coming back again. I like that they inspect my car and gave me a printout.
Everything went very well, everyone was friendly and
Everything went very well, everyone was friendly and helpful. I will be coming back again. I like that they inspect my car and gave me a printout.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your service business and your review. We appreciate the opportunity to be of service and look forward to your return.
Very pleased with the dealership but we took my
Very pleased with the dealership but we took my daughter’s car in for service because the check engine light was on. It seems that Dean only checked some things and reset the light. Nothing was fixed, the light came on again.
Very pleased with the dealership but we took my
Very pleased with the dealership but we took my daughter’s car in for service because the check engine light was on. It seems that Dean only checked some things and reset the light. Nothing was fixed, the light came on again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sorry for the issue. Our service manager will reach out to you shortly and resolve your issues.