Southern Chrysler Dodge Jeep

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(2 reviews)

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About our dealership

This seller has been on Cars.com since January 2023.

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(2 reviews)

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1.0

My New Car experience

Drove into Southern Chrysler to LOOK at a car. The salesman pretty much threw himself in front of my car to get me to stop. But, I gave him a chance. I had a 2011 GMC Yukon, 58K miles Great condition, (it had a few dings nothing major). I was looking at a 2014 Dodge Charger. I brought my husband back to look at the car (he was leery of this dealership) started making a deal. The salesman came back and said that my Yukon was clean and a great vehicle according to the sales manager who drove it and he wouldn't mind having it for himself. They told us that they would give us $20K for it because that's what the blue book price had it listed at. WRONG!!!!!!! They had it listed at trade-in $25K - $27K! LIE #1! The Charger was stickered at $30K. and they told us that they had come off the price $4000. LIE #2! Come to find out after the deal that was the buyer incentive rebate. THEY didn't come off anything! They said that they would throw in having my windows tinted and a special spray that protect the inside and outside. All we would finance would be $4000. Okay it all LOOKED good on paper once they moved around a few numbers. I took the car into have the spray and the windows tinted. My car was there ALL day. They only did the spray on protectant. I was told they ran out of time and they would call me to let me know when to bring it back for the tint. I HAD TO CALL THEM!!! After a week. We have 3yr old twins and they took our car seats out themselves after I ask them if I need to remove them when I had the windows tinted. "Oh no, they don't need to be removed". LIE #3. They removed them did not tell me and did not secure them back when they put them back in the car. So I am driving down the highway and a truck pulls out in front of us I slam on my brakes to keep from hitting him and my children come flying to the front seat. I did not look at the car seats when I picked the car up because I was told they did not need to be removed. Had I of known that they had been removed I would have checked to make sure they were secured correctly. My children's SAFETY may not be important to Southern Chrysler Dodge. But it is to me! Now almost 5 weeks after we have bought the car we still have NO license plates or registration. I will NEVER send anyone to this dealership. I am MAD!!!!!!!!!!!!!!!!!!!!!!!!! I feel Cheated!!!!!!!!!!!!!!!! They LIED to us!!!!!!!!!! Oh, by the way they had my trade-in on their lot after a week for sale for $29K. REALLY it was only worth $20K according to them. A almost $10K profit, must be nice to screw people over like that!

1.0

My New Car experience

Drove into Southern Chrysler to LOOK at a car. The salesman pretty much threw himself in front of my car to get me to stop. But, I gave him a chance. I had a 2011 GMC Yukon, 58K miles Great condition, (it had a few dings nothing major). I was looking at a 2014 Dodge Charger. I brought my husband back to look at the car (he was leery of this dealership) started making a deal. The salesman came back and said that my Yukon was clean and a great vehicle according to the sales manager who drove it and he wouldn't mind having it for himself. They told us that they would give us $20K for it because that's what the blue book price had it listed at. WRONG!!!!!!! They had it listed at trade-in $25K - $27K! LIE #1! The Charger was stickered at $30K. and they told us that they had come off the price $4000. LIE #2! Come to find out after the deal that was the buyer incentive rebate. THEY didn't come off anything! They said that they would throw in having my windows tinted and a special spray that protect the inside and outside. All we would finance would be $4000. Okay it all LOOKED good on paper once they moved around a few numbers. I took the car into have the spray and the windows tinted. My car was there ALL day. They only did the spray on protectant. I was told they ran out of time and they would call me to let me know when to bring it back for the tint. I HAD TO CALL THEM!!! After a week. We have 3yr old twins and they took our car seats out themselves after I ask them if I need to remove them when I had the windows tinted. "Oh no, they don't need to be removed". LIE #3. They removed them did not tell me and did not secure them back when they put them back in the car. So I am driving down the highway and a truck pulls out in front of us I slam on my brakes to keep from hitting him and my children come flying to the front seat. I did not look at the car seats when I picked the car up because I was told they did not need to be removed. Had I of known that they had been removed I would have checked to make sure they were secured correctly. My children's SAFETY may not be important to Southern Chrysler Dodge. But it is to me! Now almost 5 weeks after we have bought the car we still have NO license plates or registration. I will NEVER send anyone to this dealership. I am MAD!!!!!!!!!!!!!!!!!!!!!!!!! I feel Cheated!!!!!!!!!!!!!!!! They LIED to us!!!!!!!!!! Oh, by the way they had my trade-in on their lot after a week for sale for $29K. REALLY it was only worth $20K according to them. A almost $10K profit, must be nice to screw people over like that!

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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1.0

Southern Chrysler Dodge took exteme advantage of my...

Southern Chrysler Dodge took exteme advantage of my elderly father(89) confusing him with prices and terms he did not understand and they Took his truck with only 30,000 miles and sold for 15,000. The salesman wrote up several sales papers on cars just to confuse him with nos. They never explained terms like upside down and how he lost his down payment from truck Want to know the whole story and how they left him. call me 936 238 9930

1.0

Southern Chrysler Dodge took exteme advantage of my...

Southern Chrysler Dodge took exteme advantage of my elderly father(89) confusing him with prices and terms he did not understand and they Took his truck with only 30,000 miles and sold for 15,000. The salesman wrote up several sales papers on cars just to confuse him with nos. They never explained terms like upside down and how he lost his down payment from truck Want to know the whole story and how they left him. call me 936 238 9930

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
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