Jim Bass Ford, Inc.

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
136 lifetime reviews.

Read reviews that mention:

  • 5.0 out of 5
    April 27, 2021

    Trade in was handled fairly, salesman was very helpful in showing the cars features. Finance guy, Chon, was very thorough. Great experience!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are happy we could make your experience a positive one!

  • 5.0 out of 5
    April 16, 2021

    No problems and great job!! So easy to get in and out in a timely manner. I am a returning customer and will be back!!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are happy we could make your experience a positive one!

  • 5.0 out of 5
    April 5, 2021

    Great experience, we ordered a car, car came in and the paperwork was easy

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are happy we could make your experience a positive one!

  • 5.0 out of 5
    April 3, 2021

    Always great service 8th vehicle I have purchased from Bass in the past 25 yrs

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your wonderful response! We greatly appreciate you continuing to choose the BassBunch over the years and hope to see you again in the fu...ture!

  • 5.0 out of 5
    March 30, 2021

    We told them we wanted a new small truck with certain features and, unlike other dealers in town, they delivered. Other dealerships didn?t seem to listen... to what we wanted and kept trying to sell us a used car when we specifically asked for new only. Would recommend to friends and family.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much for this great review, John! It means a lot!

  • 5.0 out of 5
    January 25, 2021

    Our salesman, Chris Sanchez, was fantasic!! This is the second car we have purchased through him at Jim Bass. I will be sending my parents, sister and... daughter to see him!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We set high expectations for ourselves, so it?s gratifying to hear you had a great experience with us.

  • 5.0 out of 5
    January 23, 2021

    We had been looking for a reliable vehicle for quite some time now and came to Jim Bass Ford to explore our options. Angel Aguilar stayed with us for... months after searching for our perfect vehicle. Angel made our purchase experience great overall. Angel was patient with us and helped us find exactly what we were looking for unlike a typical salesman. He even stayed after hours to tend to my indecisive husband! I would highly recommend not only Angel but Jim Bass Ford for your purchase. Coming from a family of a history of Chevy and Dodge purchases, this says a lot! Keep up the great work!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We know the car buying process can be daunting sometimes, and it is a big decision. We're glad to hear that your experience throughout was a good whil...e working with Angel! Thank you for choosing to be apart of the Bass Bunch, and we hope to see you again in the future!

  • 5.0 out of 5
    January 22, 2021

    We had a great experience with Aaron Kirby, David Dyer and Tristan Boggs in regards to finding and purchasing a new vehicle. The financing process was... very efficient and the whole process was very quick without any pressure. They went above and beyond to find an AWD for us and they succeeded - meeting all of our needs and requirements. Looking forward to being a partner in this good organization and spreading the word to others .

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for this great review and mentioning our team, Mr. Haines. They do a really great job everyday, and we're glad that showed true duri...ng your experience here with us. Can't wait to work with you again in the future.

  • 4.0 out of 5
    January 20, 2021

    Knowledgeable staff and very friendly. Wide selection of vehicles

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much! We try our best to stay up to date on industry knowledge and keep our customers informed.

  • 5.0 out of 5
    January 20, 2021

    I worked with Jimmy Yarbrough, Jimmy is great to work with, he found the exact truck that I wanted and was very patient during the process. I would highly... recommend Jimmy if you're shopping for a new or used vehicle

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're happy to hear Jimmy and our team were able to get you the truck you wanted, David. Thank you for your review!

View More Reviews