Jim Bass Ford, Inc.

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
117 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 23, 2020

    JB worked so hard to make sure I had everything I wanted in a new car. Shopping for a new car, dealing with him, and doing the paperwork was so fast and... easy. Thanks JB!

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  • 5.0 out of 5
    October 21, 2020

    Love my new car and Mr. Chris Sanches has been my salesman for the last three years so he knows what ilike

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    Dealer Response

    We are happy we could make your experience a positive one!

  • 5.0 out of 5
    September 29, 2020

    Just bought a new F150. Great working experience with our local dealership. Salesman was great to work with and everyone was kind and friendly. Highly... recommend buying from Jim Bass Ford.

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    Dealer Response

    Thank you very much for the recommendation, Mitch! Enjoy your new F-150!

  • 5.0 out of 5
    September 25, 2020

    Our salesman Ryan Chelberg made the sales process a good experience. He is amiable, professional and knowledgeable.

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    Shopped for a new car
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  • 5.0 out of 5
    September 18, 2020

    saw the car on Tue, bought it on Thurs. Great sales by Angel. Justin explaned everything on contracts, etc.

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    Dealer Response

    Thank you for leaving a 5 star review! We appreciate your business.

  • 4.0 out of 5
    September 15, 2020

    The purchasing experience and sales person were great. After I brought the truck home on the first day I found 2 different lights that didn't work - a... license plate light and a truck bed light. Not a big deal, but you expect everything on a brand new vehicle to work as advertised. It makes you wonder "What else did they or I miss?". Not sure if they do a complete functional check before you pick up a new car, but they should do this ensure everything is working.

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  • 5.0 out of 5
    September 14, 2020

    I would highly recommend this dealership. They had a large inventory and the sales representative was very courteous, helpful and knowledgeable. The buying... process was very easy. I will definitely be a return customer

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    Shopped for a new car
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    Dealer Response

    Thank you very much for the recommendation, Brad! We're glad that your experience with us was enjoyable, and we hope to see you again!

  • 5.0 out of 5
    September 1, 2020

    I have been a customer with Jim Bass Nissan for over 5 years now and have never had a problem with their service and quality. I have been very pleased... with the quality of Nissan and its stamina here in the harsh west Texas weather and as far as Jim Bass employees, they have been nothing but great and kind and caring. They have always been courteous and look out for my best interest. I have purchased by new vehicles and have had leased vehicles with them and they have always taken very good care of me even during the exchange of one to the other. Thanks to their quality assurance and kind attitude and wonderful service both in sales and service. I would highly recommend them to anyone.

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    Dealer Response

    Thank you for continuing to choose us with your business, Janice. We greatly appreciate this wonderful review and recommendation. We're glad to have y...ou be a part of the Bassbunch!

  • 5.0 out of 5
    August 28, 2020

    Chris Sanchez was wonderful and I had no issues. We had been working since March of this year to get me into a new car and it finally happened. I cannot... express how happy I am.

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    Dealer Response

    Thank you for the 5 star review and the kind words! We appreciate your business.

  • 5.0 out of 5
    August 24, 2020

    Great service as usual will definitely use this dealership again

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    Dealer Response

    We are happy we could make your experience a positive one!

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