Reviews
Chat West was our sales person he was very professional,
Chat West was our sales person he was very professional, patient friendly, caring , devoted excellent customer service!!!!! After purchasing my car he called to check up on me to see how I was doing , any time I had questions he was very polite and attentive!!!! I’m very delighted to have met and West and purchased my vehicle with him !!! 😊 thank you Chat
Chat West was our sales person he was very professional,
Chat West was our sales person he was very professional, patient friendly, caring , devoted excellent customer service!!!!! After purchasing my car he called to check up on me to see how I was doing , any time I had questions he was very polite and attentive!!!! I’m very delighted to have met and West and purchased my vehicle with him !!! 😊 thank you Chat
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kay, Thank you for the stars and the nice note regarding Chad and our services. Glad you had an excellent experience at Douglass Nissan and please let me know if you need anything. Britton Douglass General Manager
Chad is the man!
Chad is the man! Best salesman around period. Never settle for less, Chad is the best!!
Chad is the man!
Chad is the man! Best salesman around period. Never settle for less, Chad is the best!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Royce, Thanks for the stars and couldn't agree more about Chad! We appreciate your business and the review. Britton Douglass General Manager
Nissan’s have the best features for every driver in mind.
Nissan’s have the best features for every driver in mind. Chad at Douglas is so nice, low pressure not pushy go see Chad and get a Nissan. I have loved this car to get me safely where I was needed. The lane assistance, heated seats (even summer on my hip) are a must!! Love my car.
Nissan’s have the best features for every driver in mind.
Nissan’s have the best features for every driver in mind. Chad at Douglas is so nice, low pressure not pushy go see Chad and get a Nissan. I have loved this car to get me safely where I was needed. The lane assistance, heated seats (even summer on my hip) are a must!! Love my car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
So glad that you love your new car! We appreciate your business and please let Chad or any of our Nice Guys at Douglass Nissan know if we can be of assistance in any way. Britton Douglass General Manager
My wife and i have been contemplating a new pathfinder.
My wife and i have been contemplating a new pathfinder. And are passing through texas and stayed in waco for a few days. We knew we wanted a pathfinder and chad helped us navigate our purchase. Even an out of state purchase was no problem. Chad was friendly let us test drive a pathfinder told us about it adressed all our questions. No pressure he bid us farewell no pressure we walked out shocked he didnt pressure us into a sale. Checked our local dealer inventory in alabama and saw waco was in the ball park and the no pressure shocked us. We went back in to crunch numbers. He helped us navigate our buying experience worked with me and went above and beyond. When my bank only alowwed half of my agreed cash downpayment via debit card . They let us take it back to our hotel call our bank the next morning and complete the other part of payment over the phone. I will probably fly back for my next purchase thanks chad! My local nissan dealer left a bad taste in my mouth a few months ago you restored my nissan faith .this is my 4th nissan dealer purchase since summer of 2020 we are a nissan family
My wife and i have been contemplating a new pathfinder.
My wife and i have been contemplating a new pathfinder. And are passing through texas and stayed in waco for a few days. We knew we wanted a pathfinder and chad helped us navigate our purchase. Even an out of state purchase was no problem. Chad was friendly let us test drive a pathfinder told us about it adressed all our questions. No pressure he bid us farewell no pressure we walked out shocked he didnt pressure us into a sale. Checked our local dealer inventory in alabama and saw waco was in the ball park and the no pressure shocked us. We went back in to crunch numbers. He helped us navigate our buying experience worked with me and went above and beyond. When my bank only alowwed half of my agreed cash downpayment via debit card . They let us take it back to our hotel call our bank the next morning and complete the other part of payment over the phone. I will probably fly back for my next purchase thanks chad! My local nissan dealer left a bad taste in my mouth a few months ago you restored my nissan faith .this is my 4th nissan dealer purchase since summer of 2020 we are a nissan family
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dan, Thank you very much for the kind review. I am glad that you found us and am happy to see that Chad took excellent care of you. Please don't hesitate to let us know if you need anything at all. Britton Douglas General Manager
Chad was awesome from start to finish.
Chad was awesome from start to finish. When we arrived he met us outside and was present and was kind and considerate throughout. He made sure we were well informed on our purchase. I loved working with him as well as my husband.
Chad was awesome from start to finish.
Chad was awesome from start to finish. When we arrived he met us outside and was present and was kind and considerate throughout. He made sure we were well informed on our purchase. I loved working with him as well as my husband.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I highly recommend, no pressure, great service, and
I highly recommend, no pressure, great service, and personable sales representatives. Chad is excellent and got me into the car I wanted with little hassle.
I highly recommend, no pressure, great service, and
I highly recommend, no pressure, great service, and personable sales representatives. Chad is excellent and got me into the car I wanted with little hassle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us a review and for recommending us to others. We truly appreciate your business and please let us know if there is anything we can do to assist. Britton Douglass General Manager
The salesman , Chad, and everyone else involved in our
The salesman , Chad, and everyone else involved in our purchase was friendly and helpful. No high pressure tactics , they listened and sincerely wanted to earn our business. That has continued with our visits for various things since our purchase. I couldn’t recommend the people working there and the dealership more highly than to recommend anyone looking for a vehicle to talk to Chad and the rest of the DOUGLAS NISSAN team. David C.
The salesman , Chad, and everyone else involved in our
The salesman , Chad, and everyone else involved in our purchase was friendly and helpful. No high pressure tactics , they listened and sincerely wanted to earn our business. That has continued with our visits for various things since our purchase. I couldn’t recommend the people working there and the dealership more highly than to recommend anyone looking for a vehicle to talk to Chad and the rest of the DOUGLAS NISSAN team. David C.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
David, Thank you very much for taking the time to leave us a review and for your business. I am glad to see that Chad and the team took great care of you. If we can assist in any way please do not hesitate to reach out. Britton Douglas General Manager
They were very helpful and friendly.
They were very helpful and friendly. Would buy from again. My fourth car from Douglas Nissan.
They were very helpful and friendly.
They were very helpful and friendly. Would buy from again. My fourth car from Douglas Nissan.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much for your repeat business and for taking the time to tell others about your experience with us. We truly appreciate your business and hope to have the opportunity to assist again in the future! Britton Douglass General Manager
Hi, this is María I own 2025 Nissan kicks and I’m really
Hi, this is María I own 2025 Nissan kicks and I’m really enjoying it. I love the service that I received. Chad is awesome person very friendly loving person. If I had a chance, I will go back to Nissan.
Hi, this is María I own 2025 Nissan kicks and I’m really
Hi, this is María I own 2025 Nissan kicks and I’m really enjoying it. I love the service that I received. Chad is awesome person very friendly loving person. If I had a chance, I will go back to Nissan.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Maria, So glad to hear that you love your 2025 Kicks! They are fantastic vehicles and I hope that you continue to love it for years to come! We appreciate you shopping with us and please let us know if you need anything at all! Britton Douglass General Manager
Hands down the best car buying experience I’ve ever had!
Hands down the best car buying experience I’ve ever had! Chad and his team were top notch!
Hands down the best car buying experience I’ve ever had!
Hands down the best car buying experience I’ve ever had! Chad and his team were top notch!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the stars and the kind note! I am glad that Bo and Chad took great care of you and we appreciate that you came to Douglass Nissan of Waco to shop for vehicles! Britton Douglass General Manager