DOUGLASS NISSAN OF WACO

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
37 lifetime reviews.

Read reviews that mention:

  • 5.0 out of 5
    April 13, 2021

    The easiest and painless process of buying a vehicle! Everyone was so friendly, helpful, and made me very comfortable.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Your feedback is extremely valuable to us, Carrie! Thank you for trusting Douglass Nissan and allowing us to assist your automotive needs. We look for...ward to your next visit. Congratulations again!

  • 5.0 out of 5
    April 1, 2021

    It was a real good experience. Very quick process nice people especially BO ELLIS . Would definitely recommend Douglas Nissan to anyone.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We greatly appreciate your recommendation, Stephen! We enjoyed having the opportunity to assist you during your vehicle search. Thank you for your bus...iness!

  • 5.0 out of 5
    March 30, 2021

    Really good, very helpful explaining everything, easy process

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thank you for sharing your recent experience at our dealership, Neiva. If you have any further questions, please give us a call. We're always happy to... help!

  • 5.0 out of 5
    March 29, 2021

    Chad West is without a doubt the best car salesman we have ever had. As a matter of fact the whole staff at Douglass Nissan is awesome. Thanks

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your awesome feedback about our team here at Douglass Nissan! We greatly appreciate your business and hope you are enjoying your new veh...icle. Congratulations again!

  • 5.0 out of 5
    March 29, 2021

    Really is the ?home of the nice guys!? Salesman handled our request with honesty and integrity from beginning to end. Thank you!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your review, Jacqueline. We greatly appreciate your feedback! If you have any additional questions, please do not hesitate to reach out.... We are always happy to assist!

  • 2.0 out of 5
    March 26, 2021

    Probably won?t tell my friends to shop there Douglas Nissan salesman was great but I payed cash and did not get the 100.00. Miles my car was 60.00 and... was told all cars were certified. Also, did not go over anything with the bells and whistles still nervous

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Julie, we are sad to hear about your recent car buying experience at our dealership. We strive to provide an easy and transparent car buying assistanc...e and know that we'd still like to deliver on that promise. If you have any additional questions regarding your vehicle please do not hesitate to reach out to us at (254) 776-8016.

  • 5.0 out of 5
    March 23, 2021

    Great customer service, everything was done in a timely manner.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to let us know how we did. We hope you have a great day!

  • 5.0 out of 5
    March 22, 2021

    We were looking for a used Rogue AWD but they only had one new one on the lot. We looked at it and discussed leasing the vehicle. The sales manager said... it would take about an hour to get the figures together; we told him that wouldn?t do, so he had the numbers together in 30 minutes. The monthly cost was lower than we expected. We took time to think about it and came back the next day to complete the process. Douglass Nissan were very hospitable while we finished up the paperwork.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for sharing your recent experience at our dealership, James! We strive to provide an easy and transparent car buying transaction. We hope yo...u are enjoying your new Rogue!! Congratulations again!

  • 5.0 out of 5
    March 22, 2021

    We were shopping for our daughter and after getting the run around from another dealership we decided to just stop by and see what y?all had. One hour... later we were leaving with a new Kicks. Thank you Chad West, you are the best!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Jeremy, we are glad we could help you and your daughter with your vehicle search! We appreciate you choosing Douglass Nissan! If you have any question...s or need additional automotive assistance, please give us a call. We're always happy to help!

  • 5.0 out of 5
    March 17, 2021

    We have purchased 4 vehicles from Eric Moore. He is an exceptional sales person. He is not your typical stalker type sales person. He is very knowledgeable... of the vehicles and is ready to assist with your purchase when we make our decision. Thank You Eric Moore!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your continuous business at our dealership Mr. Garrett. If you have any additional questions or need automotive assistance, please feel ...free to give us a call or stop by. Have an awesome day!

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