Reviews
Write a reviewzero customer service
Ive tried to deal with this dealership on multiple occasions. Usually with the sales dept, with no luck. The latest was with the service dept and the service was just as terrible as the sales dept. I dropped a vehicle off on Monday 9/13/2021 with a side detection system error. Late on that Monday, I was told it needed a new module. I promptly ordered the module and had it to them on Tuesday the 14th. When I went in to discuss what they had found, the technician named Tim said they were not sure what was going on and thought it needed the new module. No tests were done to confirm the old module was bad or the issue. He gets the module installed I assume that same afternoon, but what do you know... it did not fix the issue as it was not the problem. They now think it is a rear bumper harness. I again ordered the part and told them I would have it on this afternoon. Well they decided to also order a part, that they say is non returnable so I have to pay for that part as well. I tell them to not mess with the vehicle any longer, they had it for 4 days and still have no answers. The best part is they charged me $1,000 for labor and parts. Parts were $72. So over $900 in labor for NOTHING. This will be the last time I ever step foot at this business and would not recommend them to anyone. The service advisor was great. Her hands were tied and she was only doing as her manager told her to do. She was great and kept me informed the entire time, well informed that the tech did not know what he was doing. He was just deciding to throw parts at it. I picked it up today to take it to another dealer to get repaired properly. I will be reaching out to the general manager as well. UPDATE: They did refund the money for the part, but did nothing about $900 in labor for nothing. UPDATE 2: Vehicle went to another dealer, vehicle was fixed and on the road in under 2 hours.
Ive tried to deal with this dealership on multiple...
Ive tried to deal with this dealership on multiple occasions. Usually with the sales dept, with no luck. The latest was with the service dept and the service was just as terrible as the sales dept. I dropped a vehicle off on Monday 9/13/2021 with a side detection system error. Late on that Monday, I was told it needed a new module. I promptly ordered the module and had it to them on Tuesday the 14th. When I went in to discuss what they had found, the technician named Tim said they were not sure what was going on and thought it needed the new module. No tests were done to confirm the old module was bad or the issue. He gets the module installed I assume that same afternoon, but what do you know... it did not fix the issue as it was not the problem. They now think it is a rear bumper harness. I again ordered the part and told them I would have it on this afternoon. Well they decided to also order a part, that they say is non returnable so I have to pay for that part as well. I tell them to not mess with the vehicle any longer, they had it for 4 days and still have no answers. The best part is they charged me $1,000 for labor and parts. Parts were $72. So over $900 in labor for NOTHING. This will be the last time I ever step foot at this business and would not recommend them to anyone. The service advisor was great. Her hands were tied and she was only doing as her manager told her to do. She was great and kept me informed the entire time, well informed that the tech did not know what he was doing. He was just deciding to throw parts at it. I picked it up today to take it to another dealer to get repaired properly. I will be reaching out to the general manager as well.
Devoe always for the win!
I bought cars for the last 30 years from Devoe. I wouldn't go anywhere else. The staff goes above and beyond to make sure you are happy.
Hi, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!
Mustang Chris
Good experience, Easy purchase process, great deal, thanks for a great birthday present, I would suggest them to family and friends, keep up the good work Thanks
Chris, I'm glad the Sales Team took good care of you! Enjoy your Car! Thanks, Scott R DeVoe President, DeVoe Chevrolet
Love my corvette!!!
Wanted a new corvette for along time and DeVoe team made it happen
Scam 169 no money down lies
Of course there was an offer on line that was too good to be true but all of the small print I qualified for. When I showed up they let me believe the car I was test driving was qualified and then they said they sold that car. Complete BS.
Great place to go...
My experience was great! Robert took great care in making sure I got what I was looking for. Day of delivery he made sure I was introduced to all the features of my new Trax. It had been 17 years since I got a new vehicle so I had a lot to learn! Linda in finance was also wonderful. She knew about me and anticipated my needs. Overall my experience has been fabulous. I know I made the right decision coming to DeVoe Chevrolet for my vehicle! I feel like I'm part of the family!
My Favorite Dealership
My salesman Greg was great to work with on the purchase of my truck. I love the fact that I worked with the same salesperson I worked with back in 2009 when I brought my last truck. Since I wanted to add leather seats, different tires, and stripes on the truck, Greg was great about proactively giving me status updates on everything from the dealer swap to get to having it ready for pickup. When we came to purchase the truck, everything was ready for us and it only took a few minutes. Everyone at DeVoe Chevrolet respected our time and made it amazing to deal with them.
Great service and friendly staff
Rob worked hard to get my payments where i wanted them to be. All the staff was very friendly. The facility is very clean and they always have the best baked fresh cookies out for their customers while they are waiting .
Awesome Service
The people. Keith was extremely friendly when he greeted me. The cashier was very polite as well. I would never dream of going anywhere else.