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DeVoe Chevrolet

(52 reviews)
Visit DeVoe Chevrolet
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–6:00pm 7:30am–5:00pm
Tuesday 9:00am–6:00pm 7:30am–5:00pm
Wednesday 9:00am–6:00pm 7:30am–5:00pm
Thursday 9:00am–6:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
New (765) 233-5212 (765) 233-5212
Used (765) 536-0108 (765) 536-0108
Service (765) 233-5221 (765) 233-5221

Inventory

See all 119 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since February 2004.
Frederick A. DeVoe founded Fred DeVoe Chevrolet in February 1966. Fred retired in 1990 and the franchise was operated and managed by Fred's two sons Scott DeVoe and Tom DeVoe through 2006. In January 2007 Tom sold his interest to Scott who is now the sole owner of DeVoe Chevrolet. The dealership has grown consistently from its inception in 1966. Our present volume of 1400 units per year has quadrupled since 1966. Our family has been in the car business for over 60 years but our business is our customers and our commitment to complete customer satisfaction has driven our success and continued growth.
The name you know!

Service center

Phone number (765) 233-5221

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
Closed
Sunday
Closed

Reviews

(52 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DeVoe Chevrolet from DealerRater.

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Best Sales experience we have ever had buying a Car!

Best Sales experience we have ever had buying a Car! Thank you We will be back.

Best Sales experience we have ever had buying a Car!

Best Sales experience we have ever had buying a Car! Thank you We will be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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**Caution: Dealership Breaches Contracts** This

**Caution: Dealership Breaches Contracts** This dealership has violated contractual obligations. They collected a deposit of $1,000 to secure a vehicle, but the salesperson had misrepresented the interest rate that could not be honored. After completing the transaction, the office refused to refund the credit card without the card being present. Despite our four-hour distance, we were informed that they would contact us the following day to determine whether to send an overnight check or regular mail. However, they claimed that the owner would not be available until after 10:00 AM the next morning. We have yet to receive a call or an overnight check. The salesperson asserted that he did not “own” the establishment. To avoid potential financial losses and time delays, we strongly advise you to seek alternative dealerships.

**Caution: Dealership Breaches Contracts** This

**Caution: Dealership Breaches Contracts** This dealership has violated contractual obligations. They collected a deposit of $1,000 to secure a vehicle, but the salesperson had misrepresented the interest rate that could not be honored. After completing the transaction, the office refused to refund the credit card without the card being present. Despite our four-hour distance, we were informed that they would contact us the following day to determine whether to send an overnight check or regular mail. However, they claimed that the owner would not be available until after 10:00 AM the next morning. We have yet to receive a call or an overnight check. The salesperson asserted that he did not “own” the establishment. To avoid potential financial losses and time delays, we strongly advise you to seek alternative dealerships.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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**Caution: Dealership Breaches Contracts** This

**Caution: Dealership Breaches Contracts** This dealership has violated contractual obligations. They collected a deposit of $1,000 to secure a vehicle, but the salesperson had misrepresented the interest rate that could not be honored. After completing the transaction, the office refused to refund the credit card without the card being present. Despite our four-hour distance, we were informed that they would contact us the following day to determine whether to send an overnight check or regular mail. However, they claimed that the owner would not be available until after 10:00 AM the next morning. We have yet to receive a call or an overnight check. The salesperson asserted that he did not “own” the establishment. To avoid potential financial losses and time delays, we strongly advise you to seek alternative dealerships.

**Caution: Dealership Breaches Contracts** This

**Caution: Dealership Breaches Contracts** This dealership has violated contractual obligations. They collected a deposit of $1,000 to secure a vehicle, but the salesperson had misrepresented the interest rate that could not be honored. After completing the transaction, the office refused to refund the credit card without the card being present. Despite our four-hour distance, we were informed that they would contact us the following day to determine whether to send an overnight check or regular mail. However, they claimed that the owner would not be available until after 10:00 AM the next morning. We have yet to receive a call or an overnight check. The salesperson asserted that he did not “own” the establishment. To avoid potential financial losses and time delays, we strongly advise you to seek alternative dealerships.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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The buying experience was just great?

The buying experience was just great?..the sales person was very knowledgeable and up to date on the car that I bought. I would recommend Devoe highly.

The buying experience was just great?

The buying experience was just great?..the sales person was very knowledgeable and up to date on the car that I bought. I would recommend Devoe highly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fast, efficient, and friendly.

Fast, efficient, and friendly. The Best!!! Always ready greet me for my scheduled maintenance trips and they take very good care of me and my vehicle.

Fast, efficient, and friendly.

Fast, efficient, and friendly. The Best!!! Always ready greet me for my scheduled maintenance trips and they take very good care of me and my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Very unprofessional

I have been buying new vehicles for 30 years. DeVoe was my worst experience ever in purchasing a vehicle. Sales team was very very rude and unprofessional. They didn't offer to help or explain the options on my truck or set my phone up. It was a bad experience from sales, finance to upper management. If you're African American I would definitely not recommend this dealership.

Very unprofessional

I have been buying new vehicles for 30 years. DeVoe was my worst experience ever in purchasing a vehicle. Sales team was very very rude and unprofessional. They didn't offer to help or explain the options on my truck or set my phone up. It was a bad experience from sales, finance to upper management. If you're African American I would definitely not recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair 3.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Everyone was helpful in making new lease decisions easy

Everyone was helpful in making new lease decisions easy and making sure I understood everything correctly!

Everyone was helpful in making new lease decisions easy

Everyone was helpful in making new lease decisions easy and making sure I understood everything correctly!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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zero customer service

Ive tried to deal with this dealership on multiple occasions. Usually with the sales dept, with no luck. The latest was with the service dept and the service was just as terrible as the sales dept. I dropped a vehicle off on Monday 9/13/2021 with a side detection system error. Late on that Monday, I was told it needed a new module. I promptly ordered the module and had it to them on Tuesday the 14th. When I went in to discuss what they had found, the technician named Tim said they were not sure what was going on and thought it needed the new module. No tests were done to confirm the old module was bad or the issue. He gets the module installed I assume that same afternoon, but what do you know... it did not fix the issue as it was not the problem. They now think it is a rear bumper harness. I again ordered the part and told them I would have it on this afternoon. Well they decided to also order a part, that they say is non returnable so I have to pay for that part as well. I tell them to not mess with the vehicle any longer, they had it for 4 days and still have no answers. The best part is they charged me $1,000 for labor and parts. Parts were $72. So over $900 in labor for NOTHING. This will be the last time I ever step foot at this business and would not recommend them to anyone. The service advisor was great. Her hands were tied and she was only doing as her manager told her to do. She was great and kept me informed the entire time, well informed that the tech did not know what he was doing. He was just deciding to throw parts at it. I picked it up today to take it to another dealer to get repaired properly. I will be reaching out to the general manager as well. UPDATE: They did refund the money for the part, but did nothing about $900 in labor for nothing. UPDATE 2: Vehicle went to another dealer, vehicle was fixed and on the road in under 2 hours.

zero customer service

Ive tried to deal with this dealership on multiple occasions. Usually with the sales dept, with no luck. The latest was with the service dept and the service was just as terrible as the sales dept. I dropped a vehicle off on Monday 9/13/2021 with a side detection system error. Late on that Monday, I was told it needed a new module. I promptly ordered the module and had it to them on Tuesday the 14th. When I went in to discuss what they had found, the technician named Tim said they were not sure what was going on and thought it needed the new module. No tests were done to confirm the old module was bad or the issue. He gets the module installed I assume that same afternoon, but what do you know... it did not fix the issue as it was not the problem. They now think it is a rear bumper harness. I again ordered the part and told them I would have it on this afternoon. Well they decided to also order a part, that they say is non returnable so I have to pay for that part as well. I tell them to not mess with the vehicle any longer, they had it for 4 days and still have no answers. The best part is they charged me $1,000 for labor and parts. Parts were $72. So over $900 in labor for NOTHING. This will be the last time I ever step foot at this business and would not recommend them to anyone. The service advisor was great. Her hands were tied and she was only doing as her manager told her to do. She was great and kept me informed the entire time, well informed that the tech did not know what he was doing. He was just deciding to throw parts at it. I picked it up today to take it to another dealer to get repaired properly. I will be reaching out to the general manager as well. UPDATE: They did refund the money for the part, but did nothing about $900 in labor for nothing. UPDATE 2: Vehicle went to another dealer, vehicle was fixed and on the road in under 2 hours.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Ive tried to deal with this dealership on multiple...

Ive tried to deal with this dealership on multiple occasions. Usually with the sales dept, with no luck. The latest was with the service dept and the service was just as terrible as the sales dept. I dropped a vehicle off on Monday 9/13/2021 with a side detection system error. Late on that Monday, I was told it needed a new module. I promptly ordered the module and had it to them on Tuesday the 14th. When I went in to discuss what they had found, the technician named Tim said they were not sure what was going on and thought it needed the new module. No tests were done to confirm the old module was bad or the issue. He gets the module installed I assume that same afternoon, but what do you know... it did not fix the issue as it was not the problem. They now think it is a rear bumper harness. I again ordered the part and told them I would have it on this afternoon. Well they decided to also order a part, that they say is non returnable so I have to pay for that part as well. I tell them to not mess with the vehicle any longer, they had it for 4 days and still have no answers. The best part is they charged me $1,000 for labor and parts. Parts were $72. So over $900 in labor for NOTHING. This will be the last time I ever step foot at this business and would not recommend them to anyone. The service advisor was great. Her hands were tied and she was only doing as her manager told her to do. She was great and kept me informed the entire time, well informed that the tech did not know what he was doing. He was just deciding to throw parts at it. I picked it up today to take it to another dealer to get repaired properly. I will be reaching out to the general manager as well.

Ive tried to deal with this dealership on multiple...

Ive tried to deal with this dealership on multiple occasions. Usually with the sales dept, with no luck. The latest was with the service dept and the service was just as terrible as the sales dept. I dropped a vehicle off on Monday 9/13/2021 with a side detection system error. Late on that Monday, I was told it needed a new module. I promptly ordered the module and had it to them on Tuesday the 14th. When I went in to discuss what they had found, the technician named Tim said they were not sure what was going on and thought it needed the new module. No tests were done to confirm the old module was bad or the issue. He gets the module installed I assume that same afternoon, but what do you know... it did not fix the issue as it was not the problem. They now think it is a rear bumper harness. I again ordered the part and told them I would have it on this afternoon. Well they decided to also order a part, that they say is non returnable so I have to pay for that part as well. I tell them to not mess with the vehicle any longer, they had it for 4 days and still have no answers. The best part is they charged me $1,000 for labor and parts. Parts were $72. So over $900 in labor for NOTHING. This will be the last time I ever step foot at this business and would not recommend them to anyone. The service advisor was great. Her hands were tied and she was only doing as her manager told her to do. She was great and kept me informed the entire time, well informed that the tech did not know what he was doing. He was just deciding to throw parts at it. I picked it up today to take it to another dealer to get repaired properly. I will be reaching out to the general manager as well.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Devoe always for the win!

I bought cars for the last 30 years from Devoe. I wouldn't go anywhere else. The staff goes above and beyond to make sure you are happy.

Devoe always for the win!

I bought cars for the last 30 years from Devoe. I wouldn't go anywhere else. The staff goes above and beyond to make sure you are happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

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