Reviews
Good communication, friendly as always!
Good communication, friendly as always! Highly recommend n will let dealership do My service work!
Good communication, friendly as always!
Good communication, friendly as always! Highly recommend n will let dealership do My service work!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very professional and great job, delivered the vehicle
Very professional and great job, delivered the vehicle like promised and the price v was right.
Very professional and great job, delivered the vehicle
Very professional and great job, delivered the vehicle like promised and the price v was right.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Reliable, prompt, friendly service with a quick
Reliable, prompt, friendly service with a quick turnaround. Comfortable waiting area and hours of operation that are compatible with most work schedules.
Reliable, prompt, friendly service with a quick
Reliable, prompt, friendly service with a quick turnaround. Comfortable waiting area and hours of operation that are compatible with most work schedules.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very professional and helpful Knowledgeable It’s
Very professional and helpful Knowledgeable It’s always good to know first hand who your dealing with
Very professional and helpful Knowledgeable It’s
Very professional and helpful Knowledgeable It’s always good to know first hand who your dealing with
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for sharing your experience with us! Thrilled to hear that you had a 5-star experience.
Good work, easy to contact.
Good work, easy to contact. The technician did a great job diagnosing the issue and doing the work (Cody Allen). Wally was very helpful in getting the process going and keeping me informed.
Good work, easy to contact.
Good work, easy to contact. The technician did a great job diagnosing the issue and doing the work (Cody Allen). Wally was very helpful in getting the process going and keeping me informed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback with us! We're so happy to hear that you had such a great experience with our service department!
Ronald Watts is amazingly helpful and has excellent
Ronald Watts is amazingly helpful and has excellent customer service. He had my vehicle ready hours before I expected.
Ronald Watts is amazingly helpful and has excellent
Ronald Watts is amazingly helpful and has excellent customer service. He had my vehicle ready hours before I expected.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for sharing your feedback with us! We are happy you had such a great experience with our service department!
Brand-new truck has been in the shop for three months!
Brand-new truck has been in the shop for three months! This is unacceptable! Why would we buy a new truck and can’t use it for four or five months?
Brand-new truck has been in the shop for three months!
Brand-new truck has been in the shop for three months! This is unacceptable! Why would we buy a new truck and can’t use it for four or five months?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We hate to hear that about the problems with your truck and that it's been stuck in a service department. We understand how that can be frustrating. However, we don't believe that your rating/review is a fair representation of your experience with Natchez Ford. We've been clear and transparent in what the issue here is. Ford Motor Company is currently unable to supply us an engine to repair the truck. There isn't anything that we at the dealership level can do to change that. We share your frustration at this situation, we regret that you mistakenly believe leaving us an inaccurate 1 star review will do anything to remedy it.
I have dealt with this company since 2008 and I have
I have dealt with this company since 2008 and I have never had a problem. Always cater to the needs of the customers.
I have dealt with this company since 2008 and I have
I have dealt with this company since 2008 and I have never had a problem. Always cater to the needs of the customers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for sharing your experience with us. We are extremely grateful for your continued loyalty to Natchez Ford!
Had a great buying experience.
Had a great buying experience. They had the vehicle I wanted to look out ready to go when I got there. Let me take it for a test drive ask me if I had any questions. Told me a little bit about the vehicle I was a local trade in from a guy that they knew very well. Took less than an hour to purchase and be on my way
Had a great buying experience.
Had a great buying experience. They had the vehicle I wanted to look out ready to go when I got there. Let me take it for a test drive ask me if I had any questions. Told me a little bit about the vehicle I was a local trade in from a guy that they knew very well. Took less than an hour to purchase and be on my way
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're so happy to hear that you had a great buying experience here with Lori!! We appreciate you sharing a little about your experience with us and we're thrilled to hear you thought it was worthy of 5 stars! Enjoy that new ride!
I cannot say enough good things about the service
I cannot say enough good things about the service department at Natchez Ford! They are always attentive to my needs and are more than willing to work with my busy and unpredictable schedule!
I cannot say enough good things about the service
I cannot say enough good things about the service department at Natchez Ford! They are always attentive to my needs and are more than willing to work with my busy and unpredictable schedule!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to tell us a little about your experience. We are so happy to hear that you had a positive experience with the service department. We definitely strive to deliver a 5-star experience to each and every customer each and every time.