Reviews
Write a reviewDirty Dealings
I tried to purchase a vehicle with these people and had a credit application submitted on my vehicle and the Sales Mgr. Sold the Vehiicle and they had the nerve to call and ask if I wanted to look at a different vehicle. Dirty underhanded people at this Dealershio!! Stay Far Away!!
Dirty Dealings
I tried to purchase a vehicle with these people and had a credit application submitted on my vehicle and the Sales Mgr. Sold the Vehiicle and they had the nerve to call and ask if I wanted to look at a different vehicle. Dirty underhanded people at this Dealershio!! Stay Far Away!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
They're friendly, however I didn't receive any of the
They're friendly, however I didn't receive any of the information I requested concerning the vehicle I inquired about.
They're friendly, however I didn't receive any of the
They're friendly, however I didn't receive any of the information I requested concerning the vehicle I inquired about.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Awesome
I have never met such trusting people! Got me in the car I wanted with no hassle! Would highly recommend this team!! They make you feel very comfortable and understand how to help you in The best way they can! Very very great customer service.
Awesome
I have never met such trusting people! Got me in the car I wanted with no hassle! Would highly recommend this team!! They make you feel very comfortable and understand how to help you in The best way they can! Very very great customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Got me what I needed
I was in search of a used car after my wreck and came across a good one this place. The staff was very nice and helped me get everything sorted. Will definitely come back again should I ever need another car.
Got me what I needed
I was in search of a used car after my wreck and came across a good one this place. The staff was very nice and helped me get everything sorted. Will definitely come back again should I ever need another car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great customer service!
Natchez Ford Lincoln is where I purchased my first vehicle and the customer service was outstanding. Great people! I would highly recommend for future services!
Great customer service!
Natchez Ford Lincoln is where I purchased my first vehicle and the customer service was outstanding. Great people! I would highly recommend for future services!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Buying Experience
Overall great experience. Natchez Ford has both a fantastic internet sales team and floor sales team. Most of my purchase was conducted via text. I was even able to send pictures of the vehicle I was trading in. It made the overall buying process easy. When I went to the dealership I was only there for maybe half an hour as I had test driven the car earlier. Highly recommend.
Great Buying Experience
Overall great experience. Natchez Ford has both a fantastic internet sales team and floor sales team. Most of my purchase was conducted via text. I was even able to send pictures of the vehicle I was trading in. It made the overall buying process easy. When I went to the dealership I was only there for maybe half an hour as I had test driven the car earlier. Highly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Internet sales
Wouldn't trust this company ever again. Was in process of purchasing used vehicle for My wife for Christmas. worked with Internet sales rep for 2 days talked with Him 7 times on Friday and was assured everything was in order just waiting on money transfer but then failed to tell me had sold the vehicle without any warning to me. besides an email 5 days before Christmas. As if 2020 could get any worse. Thanks for nothing
Internet sales
Wouldn't trust this company ever again. Was in process of purchasing used vehicle for My wife for Christmas. worked with Internet sales rep for 2 days talked with Him 7 times on Friday and was assured everything was in order just waiting on money transfer but then failed to tell me had sold the vehicle without any warning to me. besides an email 5 days before Christmas. As if 2020 could get any worse. Thanks for nothing
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Trade In and Service
I went there for a trade because of the slogan that was something like, "We will give you more for your trade, even if you don't buy with us. Doesn't it make sense to buy from them and sell to us?". FYI its BS. They quoted me about 2-3k lower for my F150 on a trade than the other place did. They also said, "If you buy from us we can give you more". The complete opposite of their ads. I have also been there for an oil change in my diesel. They told me previously that it would be $109 with tax, but that I would also get a military discount to make it even lower. My wife goes in to get the oil change about month later. She is told that it is $117 and there is no military discount. I am not a guy that goes looking for a military discount by any means, but when you are told something will be a certain price you expect it to be at least what you are told or at a minimum the pre-discount price. I went in today to get my BCM upgraded because I had the fast flickering blinkers because of LED lights. They were initially unsure if they could fix it but another guy said that they MIGHT be able to do it. They quoted me $105 because they were unsure if it could be done. It took them literally less than 10 minutes from the time my truck was started to the time that it returned. All they had to do was hook up a 30 dollar OBD sensor with a 10 dollar ForScan app to get it updated. Still charged $112. I understand that you have to charge to get things done, but getting charged at what I estimate a full hour of work for 10 minutes and no parts is ridiculous. I do not recommend this place. Drive across the river to the other dealership.
Trade In and Service
I went there for a trade because of the slogan that was something like, "We will give you more for your trade, even if you don't buy with us. Doesn't it make sense to buy from them and sell to us?". FYI its BS. They quoted me about 2-3k lower for my F150 on a trade than the other place did. They also said, "If you buy from us we can give you more". The complete opposite of their ads. I have also been there for an oil change in my diesel. They told me previously that it would be $109 with tax, but that I would also get a military discount to make it even lower. My wife goes in to get the oil change about month later. She is told that it is $117 and there is no military discount. I am not a guy that goes looking for a military discount by any means, but when you are told something will be a certain price you expect it to be at least what you are told or at a minimum the pre-discount price. I went in today to get my BCM upgraded because I had the fast flickering blinkers because of LED lights. They were initially unsure if they could fix it but another guy said that they MIGHT be able to do it. They quoted me $105 because they were unsure if it could be done. It took them literally less than 10 minutes from the time my truck was started to the time that it returned. All they had to do was hook up a 30 dollar OBD sensor with a 10 dollar ForScan app to get it updated. Still charged $112. I understand that you have to charge to get things done, but getting charged at what I estimate a full hour of work for 10 minutes and no parts is ridiculous. I do not recommend this place. Drive across the river to the other dealership.
- Customer service 3.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Not good
Sold me a truck. Took my credit card number to hold it. Then sold it to someone else(probably for more then they agreed to sell it to me)
Not good
Sold me a truck. Took my credit card number to hold it. Then sold it to someone else(probably for more then they agreed to sell it to me)
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
took my credit card to hold a truck then sold it.
I gave my salesman a cc to hold a truck. I bought a airline ticket to pick it up and The dealership sold the truck anyway. Told me sorry. So I guess it’s ok. Cool I will just take my one way ticket to Jackson ms and party till someone picks me up. ��
took my credit card to hold a truck then sold it.
I gave my salesman a cc to hold a truck. I bought a airline ticket to pick it up and The dealership sold the truck anyway. Told me sorry. So I guess it’s ok. Cool I will just take my one way ticket to Jackson ms and party till someone picks me up. ��
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase