Reviews

5.0 out of 5 5.0
75 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    July 14, 2018

    We bought a used car and half way home decided we liked another car better they let us come back and get exactly the car we wanted with no hassle at all... Thank you

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 15, 2017

    Quick and reliable service is a must in my busy schedule and Randall Motors gets that done every time. Thank you so much!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • December 22, 2015

    Everybody went above and beyond my expectations. Excellent service!! I thank everyone that worked so hard. I wouldn't take my car anywhere else. 10 stars!!... Sandra Jones

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 13, 2017

    Appreciate the phone call from the service dept and setting up an appointment for me. Completed in less than 30 minutes.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 6, 2017

    The people. Helpful and never pushy. They are always respectful of the folks they serve. I would absolutely recommend Randall Motors to others and have.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 7, 2015

    We spoke with our salesman, Dwayne Welch, regarding the trade-in of our 2012 SRX and purchasing a new SRX. He called back immediately to let us know about... a courtesy car that would be available for purchase with just over 2300 miles. He told us specifics about the car and an approximately price. We made an appointment to travel from our home (over 150 miles away) to see the car. The 2015 SRX we purchased is better than a new car because of the discounted price we received. This is the 8th vehicle we have purchased from Randall Motors so they have earned our loyalty. We always feel satisfied with our purchases and appreciate the personal service we receive. I would think with most big car dealers the purchasers aren't greeted by the owner and then the owner starts the finance papers because the finance officer is at lunch. George Randall and Dwayne Welch know how to treat their customers and the service department is friendly and knowledgeable.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 7, 2015

    They came out and picked the car up, and returned it when finished! No problems!

    4.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 5, 2015

    I buy Cadillac's and from Randall motors not just because I like the car, but the service and the salesman and the owner are extremely helpful and friendly.... It's the dealership itself and everyone involved that sells the car. the whole dealership projects are friendly and helpful atmosphere that makes you want to come back and keep buying from that dealership.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 5, 2015

    What a nice way to spend a warm, winter San Angelo afternoon. Making new friends, drinking good coffee and oh yeah, going home with a beautiful new car.... Seriously, they make car buying very easy. And they saved me having to make a long trip to San Antonio for a new car. Dwayne, my salesman, was very knowledgable and experienced. He questioned me re my preferences and color choices, then walked me directly to a new 2016 ATS that matched my everything. It doesn't get any easier than that! I drove the car, loved it, it fit in my garage very nicely so we went back to the dealership to finalize the deal. While Dwayne was doing his job working up the deal, I sat in the beautiful lobby and was joined by the owner, George Randall, another delightful person. We traded life stories and made great conversation with a good cup of coffee. After agreeing on price, trade in, etc. it was a done deal and Randall Motors detailed my beautiful new car. I proudly drove it home. I am a single senior citizen, and I really value and appreciate the thoughtfulness, friendliness, personal care and concern shown me. I always felt comfortable and well taken care of and in good hands. No areas of concern at all.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 3, 2015

    The service department is always helpful and does a great job!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews